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Show Results For
- All HBS Web
(1,014)
- News (165)
- Research (740)
- Multimedia (12)
- Faculty Publications (536)
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
accomplished. It is not possible to be all things to all people, so market segmentation is the way to avoid this temptation.—Robert S. Kaplan and David P. Norton The Customer Management theme is made up of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Aug 2014
- News
Kaplan Life Sciences Fellows Announced
- 05 Oct 2022
- News
Harvard Business School Announces 2022-2023 Kaplan Fellows
- 27 Sep 2023
- News
Harvard Business School Announces 2023-2024 Kaplan Fellows
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
In The Strategy-Focused Organization, HBS professor Robert Kaplan and David Norton, president of the Balanced Scorecard Collaborative, share the results of ten years of research into companies that have... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 02 Nov 2021
- News
Harvard Business School Announces 2021-2022 Kaplan Fellows
- 23 Sep 2015
- News
HBS Announces 2015 Kaplan Life Sciences Fellows
- 21 Mar 2016
- Working Paper Summaries
Risk Management―The Revealing Hand
- 23 Aug 2016
- News
Harvard Business School Announces 2016 Kaplan Life Sciences Fellows
- 20 Sep 2020
- Working Paper Summaries
Updating the Balanced Scorecard for Triple Bottom Line Strategies
- 05 Jul 2006
- Working Paper Summaries
Time-Driven Activity-Based Costing
- 27 Dec 2014
- Working Paper Summaries
How Should We Pay for Health Care?
- 06 Aug 2012
- News
Harvard Business School Announces 2012 Kaplan Life Sciences Fellows
- 05 Jul 2006
- Working Paper Summaries
Creating the Office of Strategy Management
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Jul 2003
- News
Managing Regulatory and Societal Processes
Keywords: Robert S. Kaplan and David P. Norton
- 02 Dec 2010
- News
Harvard Business School Names New Kaplan Life Sciences Fellows
- 16 Sep 2013
- News
Harvard Business School Announces 2013 Kaplan Life Sciences Fellows
- 04 Nov 2015
- Working Paper Summaries
Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals
- 01 Dec 2012
- News
Kaplan Named Senior Associate Dean
Robert S. Kaplan, a professor of management practice, has been named Senior Associate Dean for External Relations, joining Professor William A. Sahlman in that role. Kaplan... View Details
- 15 Nov 2013
- News
Helping Bright Ideas Shine Again
Côme Laguë by Robert S. Benchley Côme Laguë (MBA 1993) has no respect for firms he calls "patent trolls"—holding companies that buy up and bank the intellectual property of... View Details
Keywords: Robert S. Benchley