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  • 24 Sep 2013
  • First Look

First Look: September 24

that is critical in intermediating conflicts that commons organizations cannot resolve. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45552 Management: Theory and Practice, and Cases... View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

Cooke, Mario D. Parrilli, and José L. Curbelo. Edward Elgar Publishing, 2012 Abstract An abstract is unavailable at this time. Publisher's Link:... View Details
Keywords: Sean Silverthorne
  • 2020
  • Working Paper

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

By: Robert D. Austin and Richard L. Nolan
August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
Keywords: Performance; Organizational Culture; Values and Beliefs
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  • September 1999 (Revised April 2000)
  • Case

Novell: World's Largest Network Software Company

By: Richard L. Nolan
After phenomenal growth and market leadership in networking, founder and CEO Ray Noorda made a frontal assault on Microsoft's core strengths. In 1994, Noorda spend over $1.5 billion acquiring companies such as WordPerfect to combat Microsoft Word, products such as... View Details
Keywords: Information Infrastructure; Applications and Software; Competition; Internet and the Web; Strategic Planning; Corporate Strategy; Information Technology Industry
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  • March 2000 (Revised November 2000)
  • Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan
Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details
Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Computer Industry; Information Technology Industry
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  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

resource, How Countries Compete offers potent insights into how the business environment has evolved in crucial nations—and what its trajectory might look like in the future. Bridging the Gap between Stewards and Creators Authors:Robert... View Details
Keywords: Martha Lagace
  • Web

Great American Business Leaders of the 20th Century - Leadership

Richard J. Kogan Schering-Plough Corporation, 1996–2003 Herbert V. Kohler Kohler Company, 1937–1968 Walter J. Kohler Kohler Company, 1905–1937 James L. Kraft Kraft (J. L.) Brothers View Details
  • 24 May 2011
  • First Look

First Look: May 24

  PublicationsClusters and Competitiveness: Porter's Contribution Authors:Christian H.M. Ketels Publication:Chap. 10 in Competition and Competitive Advantage: The Ideas of Michael Porter, edited View Details
Keywords: Sean Silverthorne
  • Web

Organizational Behavior - Doctoral

Jason P. Mitchell Ellis Monk Matthew K. Nock Orlando Patterson Elizabeth A. Phelps Steven Pinker Robert J. Sampson Daniel L. Schacter Theda Skocpol Mario L. Small Jesse... View Details
  • Web

Strategy - Faculty & Research

Jim Matheson Edward McFowland III D. Quinn Mills Ashish Nanda Richard L. Nolan Gary P. Pisano Vincent Pons Michael E. Porter John A. Quelch V.... View Details
  • 2009
  • Book

The Adventures of an IT Leader

By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Becoming an effective IT manager presents a host of challenges-from anticipating emerging technology to managing relationships with vendors, employees, and other managers. Ultimately, a good IT manager must be a strong business leader, not just a technical... View Details
Keywords: Books; Leadership; Crisis Management; Personal Development and Career; Relationships; Safety; Information Technology
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  • 12 Oct 2011
  • First Look

First Look: October 12

case:http://cb.hbsp.harvard.edu/cb/product/112003-PDF-ENG Tough Choices for the Illinois Pension System Robert C. Pozen and Brij KhuranaHarvard Business School Case 311-139 This case describes the precarious... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

experiments offer evidence that debates about the relative costs and benefits of self-deception are informed by adopting a temporal view that assesses the cumulative impact of self-deception over time.... View Details
Keywords: Sean Silverthorne
  • Web

Live from Klarman Hall - Alumni

into its impact and key use cases across industries, and will examine how Google Cloud can help accelerate this transformation. Ewa Duerr Head of Product Management, Google Cloud Artificial Intelligence... View Details
  • Web

Faculty & Research - Business & Environment

While Environment, Social, and Governance (ESG) increasingly guides investment management and corporate agendas nowadays, public reactions to firms' ESG performance remain under-studied. This paper fills... View Details
  • Web

HBR Classics - Alumni

William Torbert Social Intelligence and the Biology of Leadership , Daniel Goleman and Richard Boyatzis Persuasive Presentations Harnessing the Science of Persuasion , View Details
  • September 1998 (Revised May 2002)
  • Case

Cisco Systems, Inc.: Implementing ERP

By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer
Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details
Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management
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  • Web

Health Care - Faculty & Research

Antoinette Schoar. "Revenue Collapses and the Consumption of Small Business Owners in the COVID-19 Pandemic." Art. 104079. Journal of Financial Economics 170 (August 2025). Dell Med: Transforming Care Delivery & Payment By: View Details
  • Web

HBS - The year in Review

Class Day speaker Robert L. Ryan (MBA 1970). Reunions and commencements were also held for those in the Classes of 2020 and 2021, whose... View Details
  • 01 Jun 2013
  • News

Faculty Books

Harder Than I Thought: Adventures of a Twenty-First Century Leader by Robert D. Austin, Richard L. Nolan, View Details
Keywords: Publishing Industries (except Internet); Information