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  • All HBS Web  (105)
    • News  (27)
    • Research  (56)
  • Faculty Publications  (16)

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  • All HBS Web  (105)
    • News  (27)
    • Research  (56)
  • Faculty Publications  (16)
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  • March 2022 (Revised May 2022)
  • Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (A)." Harvard Business School Case 422-045, March 2022. (Revised May 2022.)
  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (B)." Harvard Business School Supplement 422-046, March 2022.
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

improve health in their communities. The business case for investing in community health is compelling, especially for companies that depend on communities for workers and customers. Sick and absent workers cost American firms some $225 billion annually. Now a study... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 12 Nov 2009
  • Working Paper Summaries

Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

Keywords: by Tsedal Neeley, Pamela J. Hinds & Catherine Durnell Cramton
  • 09 May 2016
  • Book

‘Big Teaming,’ Audacious Innovation, and the Uncompleted Dream of a Smart City

Keywords: by Sean Silverthorne; Energy
  • 10 Nov 2011
  • HBS Case

HBS Cases: Making Lincoln Center Cool Again

When Reynold Levy took over as president of New York's Lincoln Center for the Performing Arts in 2002, he faced a classic challenge for any nonprofit leader navigating a complex environment: staying relevant to the next generation. Levy... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • December 1999 (Revised May 2002)
  • Case

CNBC (A): NBC and Its Startup Friends

By: Rosabeth M. Kanter
NBC expands further on to the Internet with CNBC.com. NBC's Internet strategy, supported by corporate parent General Electric, involves numerous investments as well as new ventures like CNBC.com. Soon after CNBC.com is launched in 1999, NBC brings in a new CEO, Pamela... View Details
Keywords: Business Startups; Change Management; Management Teams; Corporate Strategy; Leadership Development; Internet and the Web; Expansion; Media; Media and Broadcasting Industry; Telecommunications Industry
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Kanter, Rosabeth M. "CNBC (A): NBC and Its Startup Friends." Harvard Business School Case 300-090, December 1999. (Revised May 2002.)
  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

Studies in December. She cowrote the paper with Pamela Hinds of Stanford University and Catherine Cramton of George Mason University. The authors point to classic research by Dora Lau and Keith Murnighan on... View Details
Keywords: by Kim Girard
  • February 2016 (Revised July 2017)
  • Case

Race, Justice, and the Jury System in Postbellum Virginia

By: David Moss and Dean Grodzins
In December 1877, an all-white grand jury in Patrick County, Virginia, indicted two black teenagers, Lee and Burwell Reynolds, for killing a white man. After a series of trials, an all-white trial jury convicted Lee of second-degree murder and sentenced him to prison.... View Details
Keywords: Rights; Courts and Trials; Fairness; Race; Government and Politics; History; Virginia
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Moss, David, and Dean Grodzins. "Race, Justice, and the Jury System in Postbellum Virginia." Harvard Business School Case 716-047, February 2016. (Revised July 2017.)
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

By the end of the 1960s, McLean's SeaLand Industries had twenty-seven thousand trailer-type containers, thirty-six trailer ships, and access to over thirty port cities. With a top market position, SeaLand was an attractive acquisition... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

million within five years. "The creative side, which is what matters in the advertising business, can't be fully explored until the technology has improved," says Silk. Judging by the numbers, that technological improvement will... View Details
Keywords: by Susan Young
  • 19 Mar 2012
  • HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

program successful. Neeley, who has studied this unmined subject for nearly 10 years, worked closely on the case with Mikitani, described by some as Japan's Bill Gates. Mikitani expected that the initial global English-only conversion... View Details
Keywords: by Kim Girard
  • 22 Oct 2013
  • First Look

First Look: October 22

manage talent effectively. It illustrates how law firms can significantly increase the performance, engagement, and retention of their lawyers by giving them the tools to develop and support the development of others. It also describes... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

problem, according to several readers, is identifying attitude in the first place. Bradburne Millett asks, "What sort of measurements are you contemplating to reveal desired attitudes on the scale needed to recognize their presence or absence and correct for... View Details
Keywords: by James Heskett
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

included presentations by Shelley Correll (Stanford University), Pamela Stone (CUNY), and Irene Padavic (Florida State University) and conference cochair Robin Ely. Padavic and Ely discussed why work/family... View Details
Keywords: by Maggie Starvish
  • 19 Nov 2014
  • HBS Case

Marketing Marijuana

against federal law? But in the absence of enforcement action by the United States government, perhaps the better question is, what will the inevitable national market in marijuana shake out? Will it consist of grungy underground head... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

else struck you as you were writing this book? A: I was surprised that Gallatin was involved so deeply in managing the governments of Presidents Jefferson and Madison, and by the significant diplomatic role he played in negotiating an end... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

technologies is particularly great" for GM. 77 One way GM is attempting to become more like Dell is by selling cars online. 78 Toward the end of 2000, GM began testing its consumer Web site, GMBuyPower.com, to bring customers online... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • 03 Apr 2012
  • First Look

First Look: April 3

goal of residency training. The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort Authors:Kevin J. Boudreau and Karim R. Lakhani Publication:In The Rate and Direction of Inventive... View Details
Keywords: Carmen Nobel
  • 2010
  • Chapter

The Shape of Things to Come: Institutions, Entrepreneurs, and the Case of Hedge Funds

By: Pamela Tolbert and Shon R. Hiatt
Foundational work on institutional theory as a framework for studying organizations underscored its relevance to analyses of entrepreneurship, but entrepreneurship research has often ignored the insights provided by this theoretic approach. In this chapter, we... View Details
Keywords: Entrepreneurship; Organizations; Research; Theory; Financial Services Industry
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Tolbert, Pamela, and Shon R. Hiatt. "The Shape of Things to Come: Institutions, Entrepreneurs, and the Case of Hedge Funds." In Institutions and Entrepreneurship. Vol. 21, edited by Wesley Sine and Robert David, 157–182. Research in the Sociology of Work. Bingley, England: Emerald Group Publishing, 2010.
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