by Michael Pirson - Publications - Faculty & Research

28 May 2014
News

IKEA wins by making some customers unhappy, says strategy guru Michael Porter

01 Jun 2010
News

Michael Depatie

was ranked number one in guest satisfaction for 2009 by the Market Metrix Hospitality Index (based on over 130,000 hotel customer surveys), beating competitors including the Ritz-Carlton, W Hotels, and the Four Seasons. View Details

Keywords: Julia Hanna; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Accommodation; Hospitality

Michael Dell

In 1992, Dell, at 27 years of age, became the youngest CEO of a Fortune 500 company. Dell revolutionized the retail computer industry by instituting a direct sales approach, where the customer places their customized order via phone or... View Details

Keywords: Computers & Electronics

Michael L. Tushman

Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

Profile

Michael Maples

followed by two more successful investments. His knack for sound investments convinced him to raise his first $15 million fund and to found Floodgate in 2006. That first fund has been followed by four more... View Details

Michael Ilitch

quickly generated a loyal customer base. He went on to buy the Detroit Red Wings National Hockey League team building them to their current status as one of the wealthiest sports franchises in the world. Ilitch later added to his portfolio View Details

Keywords: Restaurants & Lodging

Portrait Project

Michael Nkansah

October 28, 1990, was the wrong day to be in Monrovia, Liberia. My family would have perished—as nameless casualties of a senseless war in a foreign land—were it not for the intervention of a motley peacekeeping force led by Ghana and... View Details

Portrait Project

Michael Linse

You know those moments when something in your life goes very right, whether it's by your own doing or by a God-given stroke of luck, when unexpectedly you do the perfect swing-out or a stunning face smiles... View Details

Profile

Michael Son

seniors from the Asia/Pacific region," he explains. "They wanted to see how we worked, take the measure of our motivation. From my perspective, I was impressed by how much they prized talent." Intrigued View Details

Profile

Michael Schrader

Why was earning your MBA at HBS important to you? Starting a company for the first time was an intimidating task for me, perhaps even too intimidating without the tools that HBS provided. First, HBS provided confidence by introducing me... View Details

Keywords: Entrepreneurship; Health Care; Social Enterprise; Nonprofit; Nonprofit / Government

Portrait Project

Michael Newton

his 12 year old. Andrew is smart and energetic but needed a "pep-talk." Emboldened by his bold email, I offered up a few classes and lunch on campus. It was a great visit. A lovely meal was my reward. Andrew, his parents, his... View Details

Portrait Project

Michael Worosz

on a career in technology, I remain in awe of innovations that allow the light of ideas to penetrate darkness. These advances allow oppressed people to witness the power of democracy and expose their own struggles which compel us to act. View Details

Profile

Michael Farias

"the case method is the best way to learn." Understanding the big picture The joint MD/MBA degree allows Michael to address the big picture. "Change is going to happen," he says. "I want to take on a role View Details

03 Apr 2014
HBS Seminar

Michael Kremer, Harvard University

February 2017
Comment

Comments on "Parenting Strategies for Multibusiness Companies" by Michael Goold (June 1996)

By: David J. Collis

Review of earlier publication on corporate strategy that includes lessons and current research agenda. View Details

Keywords: Corporate Headquarters; Parenting Advantage; Diversification; Corporate Strategy

Citation

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Portrait Project

Michael Echenberg

In the middle of October in 1921, Franz Kafka wrote in his diary, "Life's splendor forever lies in wait about each one of us in all its fullness, but veiled from view, deep down, invisible, far off. If you summon it by the right... View Details

Michael Ovitz

Ovitz founded and led one of the most successful talent agencies in Hollywood. By representing both scriptwriters and actors he was able to offer a unique service that often resulted in the packaging of the two talents. For the 20 years... View Details

Keywords: Services

02 May 2012
News

La iniciativa "Sintonía" impulsada por Michael E. Porter en Puebla (The initiative " Tuning " driven by Michael E. Porter in Puebla)

August 2011 (Revised November 2012)
Case

Michael Lester at Lachlan Consulting

By: Anthony J. Mayo and Joshua D. Margolis

Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must decide how best to confront Nadine Robert, his client, knowing that his personal success and the reputation of his... View Details

Keywords: Outcome or Result; Training; Customer Focus and Relationships; Interpersonal Communication; Success; Reputation