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Publications

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  • All HBS Web  (590)
    • News  (135)
    • Research  (369)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (115)

Show Results For

  • All HBS Web  (590)
    • News  (135)
    • Research  (369)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (115)
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  • Web

About Michael Porter - Institute For Strategy And Competitiveness

Letter from Michael Porter Publications 20 May 2013 The Lancet Redefining Global Health-Care Delivery by Jim Yong Kim, Paul Farmer, & Michael E. Porter Oct 2012 FSG Measuring... View Details
  • 30 May 2007
  • Working Paper Summaries

Ambidexterity as a Dynamic Capability: Resolving the Innovator’s Dilemma

Keywords: by Charles A. O’Reilly III & Michael L. Tushman
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

School. “You feel like maybe they weren’t totally listening.” In fact, people often aren’t tuned in when we think they are, and it’s tough to tell when someone is actually paying attention, according to a forthcoming article in the Journal of Experimental Psychology... View Details
Keywords: by Michael Blanding
  • 19 Aug 2013
  • Research & Ideas

Studying How Income Inequality Shapes Behavior

running lab experiments is that we can simulate many different types of inequality and look at many different types of decisions.” "You'd think that with such a large change in our society, you'd see a definitive impact somewhere," says David View Details
Keywords: by Michael Blanding
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

HBS professor Michael A. Roberto and Senior Researcher Lynne C. Levesque decided to look deeper into why some initiatives fail and others succeed. How do some change... View Details
Keywords: by Martha Lagace
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

social enterprise (SE). Through interviews, field research, and comparative analysis, HBS professor James Austin, HBS senior researcher Ezequiel A. Reficco, UNIANDES professor Roberto Gutiérrez, and INCAE... View Details
Keywords: by Manda Salls
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

pitcher throws the ball. How much would you expect the race of the umpire and the pitcher to determine the outcome of the call? That's the question Christopher A. Parsons, Harvard Business School visiting associate professor in the... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 03 Sep 2014
  • Working Paper Summaries

Supply Chain Screening Without Certification: The Critical Role of Stakeholder Pressure

Keywords: by Susan A. Kayser, John W. Maxwell & Michael W. Toffel
  • 23 Apr 2014
  • HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

When electronic cigarettes first appeared a little over a decade ago, they were hailed by many as a godsend: a tool to help smokers quit while mitigating the most harmful effects of tobacco. "The [e-cigarette] market is producing, at... View Details
Keywords: by Michael Blanding; Food & Beverage; Advertising
  • December 2020 (Revised January 2022)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)

By: Linda A. Hill and Emily Tedards
In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone three large-scale mergers and acquisitions. As Ku and his new leadership team set out to build a proactive, end-to-end, digital and physical clinical... View Details
Keywords: Digital Technology; Customer-centricity; Innovation; Customer Focus; Talent; Talent Management; Leadership; Innovation and Invention; Transformation; Organizational Culture; Customer Focus and Relationships; Change Management; Talent and Talent Management; Supply Chain; Mission and Purpose
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Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)." Harvard Business School Supplement 421-037, December 2020. (Revised January 2022.)
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

of the University of Texas-Austin and Amit Seru of Stanford Graduate School of Business. A spate of alleged fraud by Wells Fargo has highlighted a dirty little secret in the financial industry: Misconduct by... View Details
Keywords: by Michael Blanding; Financial Services
  • May 2020 (Revised January 2022)
  • Case

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)

By: Linda A. Hill, Allison J. Wigen and Emily Tedards
Michael Ku joined Pfizer in 2011, after the company had undergone three large-scale mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with the culture. Over the next eight... View Details
Keywords: Innovation; Digital; Change; Culture; Management; Talent; Pharmaceutical Companies; Customer-centricity; Collaboration; Cross-functional Management; Purpose; Leadership; Innovation and Invention; Transformation; Organizational Culture; Change Management; Talent and Talent Management; Customer Focus and Relationships; Supply Chain; Decision Making; Mission and Purpose
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Hill, Linda A., Allison J. Wigen, and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)." Harvard Business School Case 420-108, May 2020. (Revised January 2022.)
  • 09 Aug 2012
  • Working Paper Summaries

The Need for (Long) Chains in Kidney Exchange

Keywords: by Itai Ashlagi, David Gamarnik, Michael A. Rees & Alvin E. Roth; Health
  • 05 Feb 2014
  • Research & Ideas

Can Putin Score Olympic Gold?

public's interest and reminded people of the multiple platforms available to see the competition," says Greyser. The biggest boon to NBC, however, was the Games themselves. Winning performances by American athletes such as swimmer View Details
Keywords: by Michael Blanding; Sports; Advertising
  • May 2025
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag
This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Pharmaceutical Industry; Biotechnology Industry; Health Industry; United States; Asia; Europe; Latin America
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Hill, Linda A., and Lydia Begag. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)." Harvard Business School Supplement 425-079, May 2025.
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

cluster-based approach to economic development. When firms locate near each other they can benefit by sharing knowledge, pooling resources, and establishing relationships with local educational institutions that train potential employees.... View Details
Keywords: by Michael Blanding
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

paper was written by Nikhil Naik, a Prize Fellow at Harvard University; Scott Duke Kominers, the Harvard Business School MBA Class of 1960 Associate Professor; Edward L. Glaeser, the Fred and Eleanor Glimp Professor of Economics at... View Details
Keywords: by Michael Blanding; Real Estate
  • October 2021 (Revised January 2022)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
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Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)." Harvard Business School Supplement 422-041, October 2021. (Revised January 2022.)
  • 08 Mar 2012
  • Working Paper Summaries

Customer-Driven Misconduct: How Competition Corrupts Business Practices

Keywords: by Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder & Michael W. Toffel; Auto
  • 12 Nov 2019
  • Research & Ideas

Corporate Innovation Increasingly Benefits from Government Research

Innovation has always relied, to some degree, on government support. But a recent study suggests that public funding might be even more influential than it seems. “Nearly a third of US patents rely directly on US government funded research,” says Dennis View Details
Keywords: by Michael Blanding
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