by Malcolm Salter - Publications - Faculty & Research

07 Feb 2005
What Do You Think?

If You Blink, Will You Miss?

Summing Up The blinkers commenting on this month's column have it. But not without some strong caveats. All of which raise added questions. But what did you expect? Most readers and non-readers of Malcolm Gladwell's book, Blink: The Power... View Details

Keywords: by James Heskett

05 Dec 2011
Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

A large amusement park. A long line at an airport. A children's summer camp in Italy. What do these places have in common? Surprisingly, all are settings for serious research by Harvard Business School faculty. There's a sea change afoot... View Details

Keywords: by Carmen Nobel

17 Jan 2024
HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

businesses today will need to lean hard on psychological pricing strategies to convince customers to overcome their reluctance to spend, according to recent research by Elie Ofek, the Malcolm P. McNair... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Retail

29 Feb 2024
HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

CEO Jamie Salter in the case about his rationale. Two stars combine: Messi and Beckham Beckham leveled up his talent in 2023, working behind the scenes to draw Argentinian legend Lionel Messi to play for his Miami franchise. Coming off a... View Details

Keywords: by Avery Forman; Sports

06 Jun 2016
Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

that increase confidence in a person’s entrepreneurial abilities. Like the conviction of Marla Malcolm Beck and husband Barry Beck that high-end beauty retail stores and spas, tightly coupled with online stores, was the business model of... View Details

Keywords: by HBS Working Knowledge

23 Apr 2019
First Look

New Research and Ideas, April 23, 2019

for the development and the smooth functioning of capital markets. At the same time, they are often motivated by their own private incentives. This, along with the trade-offs they face and the at-times unintended consequences of the... View Details

Keywords: Dina Gerdeman

17 Oct 2023
HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

sort of subscription offering, according to a new industry and background note coauthored by Harvard Business School Professor Elie Ofek. And they’re expected to multiply in the years ahead, with subscription billings View Details

Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

new chapter on the conduct of industrial governance and American capitalism." - Malcolm S. Salter But the President left the door slightly open for selective intervention when he pledged... View Details

Keywords: by Staff; Auto

25 Jul 2023
Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

by harnessing a new business model. The bold approach worked. Gilead, one of the world’s leading antiviral makers, would sell its branded Hepatitis C medicines while offering local manufacturers voluntary licenses to produce generics,... View Details

Keywords: by Esther Schrader; Pharmaceutical; Health

04 Nov 2014
First Look

First Look: November 4

emotion regulation-mainly suppression and reappraisal-will encourage utilitarian choices in emotionally charged contexts and that this effect will be mediated by the decision maker's decreased deontological inclinations. In Study 1, we... View Details

Keywords: Sean Silverthorne

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

was a way of injecting a certain amount of objectivity and analysis into the decision to be made. In recent years, we have been advised to make certain decisions in a "blink" by Malcolm Gladwell,... View Details

Keywords: by James Heskett

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided View Details

Keywords: by Jim Heskett

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

who don’t realize there is a cost for Facebook’s “free” service. Miki Saxon recalled that “Tim Cook once said, ‘If it’s free, then you are the product.’ It seems that Americans are just waking up to that fact ” Malcolm Harper commented,... View Details

Keywords: by James Heskett; Web Services; Information Technology

30 Jun 2021
In Practice

The Harvard Business School Faculty Summer Reader 2021

a Terrorist, a deeply powerful memoir by Patrisse Cullors, the founder of the Black Lives Matter movement. Cullors shares her incredible journey from childhood to adulthood as a Black queer woman in LA. It is an emotional, yet insightful... View Details

Keywords: by Kathryn Haviland

03 Aug 2009
Research & Ideas

Corporate Social Responsibility in a Downturn

Kasturi "Kash" Rangan, the Malcolm P. McNair Professor of Marketing at Harvard Business School, argues that corporate social responsibility (CSR) initiatives are more necessary than ever. Rangan says that when carefully planned... View Details

Keywords: by Martha Lagace

Article

Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources

By: Leonard A. Schlesinger and Christopher L. Hart

The still evolving discipline of total quality management (TQM) has left many human resource professionals confused about their role. The authors believe that the HR function personnel should spearhead company quality efforts, as well as assess the performance of their... View Details

Keywords: Quality; Management Practices and Processes; Human Resources

Citation

Find at Harvard

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

classic The Obstacle is the Way. I have also been ramping up my anti-racist readings, devouring White Fragility: Why It's So Hard for White People to Talk About Racism by Robin DiAngelo and Ibram Kendi’s How to Be An Anti-Racist. I’ve... View Details

Keywords: by Staff

23 Aug 2019
Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

the de facto expression of the institutional purpose guiding many managers’ decision making. Malcolm Salter proposes an alternative, justice-based guideline for corporate purpose based on established moral... View Details

Keywords: by Sean Silverthorne; Green Technology

1997
Book

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

By: Clayton M. Christensen

His work is cited by the world's best known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller, innovation expert Clayton M. Christensen shows how even the most outstanding companies can do everything right—yet still lose market... View Details

Keywords: Disruptive Innovation; Leadership