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Entrepreneurial Management Faculty - Faculty & Research

Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Head Thomas R. Eisenmann Howard H. Stevenson Professor of Business Administration Peter O. Crisp Faculty Chair, Harvard Innovation Labs Unit Head,... View Details

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Faculty & Research - Race, Gender & Equity

career outcomes and experiences of alumni. Faculty Lynda M. Applegate Jill J. Avery Julie Battilana Max H. Bazerman Anke Becker John Beshears Edward H. Chang Katherine B.... View Details

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General Management Faculty - Faculty & Research

Business Administration (Leave of Absence) Lynda M. Applegate Baker Foundation Professor Sarofim-Rock Professor of Business Administration, Emerita Joseph L. Badaracco John... View Details

October 2019 (Revised August 2020)
Case

The Predictive Index

By: Lynda M. Applegate and James Weber

Mike Zani and Daniel Muzquiz needed to decide next steps to create a new category in the human resources consulting industry and scale their company.
Zani and Muzquiz, serial entrepreneurs, acquired Predictive Index in 2014. Previously, as clients of the... View Details

Keywords: Human Resources; Selection and Staffing; Talent and Talent Management; Recruitment; Corporate Entrepreneurship; Venture Capital; Change Management; Disruptive Innovation; Digital Platforms; Growth and Development Strategy; Consulting Industry; Service Industry; United States

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Faculty & Research - Business & Environment

Strategy 3 results Tomomichi Amano Marketing 5 results Lynda M. Applegate Entrepreneurial Management , General Management 4 results Max H. Bazerman Negotiation, Organizations &... View Details

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Managing the Future of Work

Sage-Gavin, & Francis Hintermann Building the On-Demand Workforce By: Joseph B. Fuller, Manjari Raman, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, & Sibley Lovett The Caring Company By: Joseph B. Fuller & Manjari Raman... View Details

May 2018
Case

Harvest City: The Intelligent Procurement System Project

By: Lynda M. Applegate and Ramiro Montealegre

The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest. The decision to build a convention complex is a strategic initiative for this city and involves extensive use of... View Details

Keywords: Information Technology; Projects; Management; Decision Making; Business and Government Relations; Information Technology Industry

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Faculty & Research - Entrepreneurship

Professor Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration, Emeritus Jesse M. Shapiro George Gund Professor of Economics and Business Administration Lynda View Details

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Faculty & Research | Social Enterprise | Harvard Business School

social value be defined and measured? What does it mean in practice to be an impact investor? Initiative Chair Shawn A. Cole John G. McLean Professor of Business Administration Faculty Lynda M. View Details

July 2008
Case

Hilton Hotels: Brand Differentiation through Customer Relationship Management

By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev

This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by Blackstone. The case provides students with a comprehensive history of the evolution and IT enablers of Hilton's CRM... View Details

Keywords: Customer Relationship Management; Marketing Strategy; Privatization; Performance Evaluation; Information Technology; Accommodations Industry