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  • All HBS Web  (119)
    • News  (16)
    • Research  (66)
    • Multimedia  (2)
  • Faculty Publications  (5)

Show Results For

  • All HBS Web  (119)
    • News  (16)
    • Research  (66)
    • Multimedia  (2)
  • Faculty Publications  (5)
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  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

going to influence the kind of data you can collect.” About the Author Kristen Senz is a writer and social media creator for Harvard Business School Working Knowledge. [Image: Just_Super ] Related Reading... View Details
Keywords: by Kristen Senz
  • 08 Jul 2019
  • Research & Ideas

Are Paywalls Saving Newspapers?

components of traditional newspaper companies—print subscription, print advertising, digital subscription, and digital advertising—finds that for companies with high circulations and large amounts of exclusive content, paywalls can increase overall sales, often View Details
Keywords: by Kristen Senz; Journalism & News; Media & Broadcasting
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

Author Kristen Senz is a social media editor and writer for Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading The New Rules for Remote Work: Pandemic Edition How Companies... View Details
Keywords: by Kristen Senz
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

School. By incorporating data most companies discard, Ascarza and her co-researcher devised an algorithm capable of quickly analyzing more than 40 variables to create a “first impression” of the customer after the initial transaction. The... View Details
Keywords: by Kristen Senz; Retail; Service
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

“That was pretty incredible to us, that you’re able to identify these patterns even with this simulated data.” The team then introduced two brands of toothpaste, Crest and Colgate, and set Colgate as the preferred brand. By altering the... View Details
Keywords: by Kristen Senz
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

experienced examiners before moving away. About the Author Kristen Senz is a writer and social media creator for Harvard Business School Working Knowledge. Ailyn Pestana, junior designer and photo... View Details
Keywords: by Kristen Senz
  • 29 Jul 2022
  • Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

problem, the researchers say. Despite growing awareness and activism, the wage gap has remained largely unchanged for the last 15 years, according to a recent study by the Pew Research Center, which found that in 2020, women earned 84... View Details
Keywords: by Kristen Senz
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Regulating our own emotions in stressful situations is difficult enough, but business leaders face the added challenge of attempting to regulate the collective emotions of the groups they lead to guide them toward success. Now, research View Details
Keywords: by Kristen Senz
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

Instagram and look for the “Office Hours” story series. You can also follow HBS Working Knowledge on Twitter (@HBSWK) and Facebook. About the Author Kristen Senz is a writer and social media editor for... View Details
Keywords: by Kristen Senz
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

digital technologies." Follow @HarvardHBS on Instagram to participate in the next installment of "Office Hours." About the Author Kristen Senz is the growth editor of Harvard Business School Working... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

some temporary changes and then using the information to do a deeper dive into the accusations. Then, only if there is enough merit, does the government make dramatic changes to its contracting volume,” Heese says. About the Author View Details
Keywords: by Kristen Senz; Service; Construction
  • 29 Apr 2019
  • Research & Ideas

Is the Digital Age Making Us Petty?

with one another.” About the Author Kristen Senz is a writer and social media creator for Harvard Business School Working Knowledge. [Image: glebchik] Related Reading: When Negotiating a Price, Never Bid... View Details
Keywords: by Kristen Senz
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

questions come up and new questions about the evolving landscape come up,” he says, “we’re hoping to keep asking in rapid fire questions to small business owners to help guide the policy and managerial discussions.” About the Author View Details
Keywords: by Kristen Senz; Financial Services
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

between online convenience or seeing something up close in the store. "Fulfillment is in a lot of flux these days, and I'm interested in seeing in the end what the predominant fulfillment strategy will be for online sellers, and retailers more broadly." View Details
Keywords: by Kristen Senz; Retail
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

all sorts of elements of the digital marketplace that our existing legal frameworks are not particularly well-suited to deal with.” About the Author Kristen Senz is a writer and social media editor for... View Details
Keywords: by Kristen Senz; Retail
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to be intentional about where you... View Details
Keywords: by Kristen Senz
  • 13 Jul 2021
  • Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

the discourse on social media.” About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image: Unsplash/Rodion Kutsaev] Your turn: Should social networks take steps... View Details
Keywords: by Kristen Senz; Media & Broadcasting
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

more likely to speak up, and everyone learns,” says Edmondson. “But when people don't recognize near-misses as this goldmine, then they're not going to take advantage of them, because people quite often won't even mention them.” About the Author View Details
Keywords: by Kristen Senz; Health
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

Harvard University Press. Excerpted from Healthy Buildings: How Indoor Spaces Drive Performance and Productivity by John D. Macomber and Joseph G. Allen. Copyright 2020 John Macomber and Joseph Allen. All rights reserved. About the Author... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

which is wisdom. Let’s don’t forget mother’s wisdom and use it to our advantage.” Video chat with the author Click to watch. Hirotaka Takeuchi discusses his book during a virtual event hosted by the Books@Baker author series at Harvard... View Details
Keywords: by Kristen Senz
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