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  • All HBS Web  (117)
    • News  (16)
    • Research  (66)
    • Multimedia  (2)
  • Faculty Publications  (5)

Show Results For

  • All HBS Web  (117)
    • News  (16)
    • Research  (66)
    • Multimedia  (2)
  • Faculty Publications  (5)
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  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

Author Kristen Senz is a social media editor and writer for Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading The New Rules for Remote Work: Pandemic Edition How Companies... View Details
Keywords: by Kristen Senz
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

School. By incorporating data most companies discard, Ascarza and her co-researcher devised an algorithm capable of quickly analyzing more than 40 variables to create a “first impression” of the customer after the initial transaction. The... View Details
Keywords: by Kristen Senz; Retail; Service
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to be intentional about where you... View Details
Keywords: by Kristen Senz
  • 21 Jul 2021
  • Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

between online convenience or seeing something up close in the store. "Fulfillment is in a lot of flux these days, and I'm interested in seeing in the end what the predominant fulfillment strategy will be for online sellers, and retailers more broadly." View Details
Keywords: by Kristen Senz; Retail
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

all sorts of elements of the digital marketplace that our existing legal frameworks are not particularly well-suited to deal with.” About the Author Kristen Senz is a writer and social media editor for... View Details
Keywords: by Kristen Senz; Retail
  • 13 Jul 2021
  • Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

the discourse on social media.” About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image: Unsplash/Rodion Kutsaev] Your turn: Should social networks take steps... View Details
Keywords: by Kristen Senz; Media & Broadcasting
  • 07 Apr 2023
  • Research & Ideas

When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

coins and tokens—payments they often fail to disclose. Unfortunately for retail investors, following online crypto advice, especially from self-described “experts,” has the potential to bring significant financial losses, according to new research View Details
Keywords: by Kristen Senz
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

which is wisdom. Let’s don’t forget mother’s wisdom and use it to our advantage.” Video chat with the author Click to watch. Hirotaka Takeuchi discusses his book during a virtual event hosted by the Books@Baker author series at Harvard... View Details
Keywords: by Kristen Senz
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

more likely to speak up, and everyone learns,” says Edmondson. “But when people don't recognize near-misses as this goldmine, then they're not going to take advantage of them, because people quite often won't even mention them.” About the Author View Details
Keywords: by Kristen Senz; Health
  • 02 Apr 2021
  • Research & Ideas

Salary Negotiations: A Catch-22 for Women

much as possible while still allowing many of the benefits of negotiation to come through.” About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image:... View Details
Keywords: by Kristen Senz
  • 26 Jan 2021
  • Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

easy way to make a little bit more progress and feel like you're having more control.” About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image:... View Details
Keywords: by Kristen Senz; Financial Services
  • 16 Feb 2021
  • Research & Ideas

To Fight Climate Change, Should Green Investors Reconsider Big Oil?

these energy firms might be helpful in some way.” About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. . [Image: Unsplash/Karsten Würth] What role should companies... View Details
Keywords: by Kristen Senz; Energy
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

author Kristen Senz is a social media editor and writer for Harvard Business School Working Knowledge. . [Image: isayildiz] Related Reading How To Ask Better Questions It’s Not Nagging: Why Persistent,... View Details
Keywords: by Kristen Senz
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 15 Mar 2021
  • Office Hours

Readers Ask: What's the Next 'Big Thing' in Finance?

Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image: iStockphoto/dem10] What financial issues are on your mind these days? Share your thoughts in the comments below. View Details
Keywords: by Kristen Senz; Financial Services
  • 24 Sep 2019
  • Research & Ideas

Do National Security Secrets Hold Back National Innovation?

art is kept hidden on a broad scale, it has a ripple effect about which firms and IP experts should be concerned, Gross says. “Everybody in the system benefits from being able to access information about the cutting edge.” About the author View Details
Keywords: by Kristen Senz
  • 22 Feb 2022
  • Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

treatments that primarily benefit women, yet an examination of biomedical patents filed over a 30-year period revealed a significant shortage of inventions targeting women’s health versus the large volume of new products for male ailments, according to a recent study... View Details
Keywords: by Kristen Senz
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

to revisit their strategies for recruiting, managing, and retaining talent." We asked Wu about the implications of a ban on non-competes for firms and employees in tech and what strategic levers businesses might consider should such restrictions come to pass. View Details
Keywords: by Kristen Senz; Technology
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

going to influence the kind of data you can collect.” About the Author Kristen Senz is a writer and social media creator for Harvard Business School Working Knowledge. [Image: Just_Super ] Related Reading... View Details
Keywords: by Kristen Senz
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