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    • Research  (341)
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  • All HBS Web  (995)
    • News  (528)
    • Research  (341)
    • Multimedia  (11)
  • Faculty Publications  (136)
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  • 29 Nov 2010
  • HBS Case

United Breaks Guitars

Tweets are in the air we breathe. Most of us know that "friend" can also be a verb. Social media are part of the public discourse now, whether or not we're active users of them. A new case coauthored by HBS marketing professor... View Details
Keywords: by Julia Hanna
  • September 2020
  • Case

Drinkworks: Home Bar by Keurig

By: Sunil Gupta, Jonathan Levav and Julia Kelley
In the summer of 2018, Drinkworks CEO Nathaniel Davis needed to make a number of go-to-market decisions ahead of his company’s upcoming product launch. Formed through a joint venture between Keurig Dr. Pepper and Anheuser-Busch InBev, Drinkworks had developed an... View Details
Keywords: Marketing; Marketing Strategy; Product Marketing; Product Launch; Product Positioning; Markets; Bids and Bidding; Demand and Consumers; Consumer Behavior; Market Design; Distribution; Distribution Channels; Product; Product Design; Product Development; Business Model; Customers; Customer Value and Value Chain; Decision Making; Decisions; Goods and Commodities; Innovation and Invention; Technological Innovation; Business or Company Management; Growth and Development Strategy; Research; Research and Development; Strategy; Adoption; Competitive Advantage; Segmentation; Information Technology; Information Infrastructure; Value; Value Creation; Food and Beverage Industry; Consumer Products Industry; North and Central America; United States
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Gupta, Sunil, Jonathan Levav, and Julia Kelley. "Drinkworks: Home Bar by Keurig." Harvard Business School Case 521-010, September 2020.
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of sellers and buyers who interact... View Details
Keywords: by Julia Hanna
  • 24 Aug 2020
  • Working Paper Summaries

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

Keywords: by Robert D. Austin and Richard L. Nolan; Air Transportation
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

there is established research showing that while it's true that facial expressions reflect how you feel, you can also 'fake it until you make it.' In other words, you can smile long enough that it makes you feel happy. This work extends that finding on facial feedback,... View Details
Keywords: by Julia Hanna
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

In the new book International Strategy: Context, Concepts, and Implications, Harvard Business School Adjunct Professor David J. Collis presents a comprehensive guide to a topic of ever-increasing relevance for managers across all sectors and industries. View Details
Keywords: by Julia Hanna
  • 07 Jun 2010
  • Research & Ideas

Improving Brand Recognition in TV Ads

Advertisers pay millions of dollars to air TV ads that, by some estimates, more than a third of viewers skip over with digital VCRs or by switching channels or tuning out altogether. New research View Details
Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation
  • 17 Nov 2003
  • Research & Ideas

The Business of Babies

foster care, the vast number of children available for adoption is the most obvious "low-tech" solution to satisfy demand. However, this availability is complicated by racial preferences (most people want children who look like... View Details
Keywords: by Julia Hanna; Health
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

working closely with students in small groups, assisting teachers, and running extracurricular programs.) The ethos of the school centers on a “no excuses,” high standards approach for performance and behavior, backed by a system of... View Details
Keywords: by Julia Hanna
  • 27 Jun 2007
  • Lessons from the Classroom

Learning to Make the Move to CEO

world," notes Simons. The topic of marketing, taught by Professor John Quelch, is brought up to the executive boardroom level, says Simons. “There's a realization that they only have so much time left.” Professor Julio Rotemberg... View Details
Keywords: by Julia Hanna; Education
  • 28 Apr 2008
  • HBS Case

Negotiating with Wal-Mart

Farms, but it's pretty hard to live without Tide and Pampers.” "The concept of win-win bargaining is a good and powerful message," Sebenius says, "but a lot of our students and executives face counterparts who aren't interested in playing View Details
Keywords: by Julia Hanna; Retail
  • 24 Jan 2011
  • HBS Case

Terror at the Taj

world's collective conscience. “Not even the senior managers could explain the behavior of these employees.” A new multimedia case by HBS professor Rohit Deshpandé offers a flip side to the nightmarish scenes that unfolded in real time on... View Details
Keywords: by Julia Hanna; Accommodations
  • 31 Aug 2011
  • Research & Ideas

Improving Fairness in Flight Delays

scheduled, first served basis. Airlines can then respond by making changes within their allocated slots before the final schedule is approved. Because GDPs and AFPs are implemented separately, however, a flight affected View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation
  • 11 Jun 2007
  • Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School... View Details
Keywords: by Julia Hanna; Retail
  • 18 Sep 2006
  • Research & Ideas

When Words Get in the Way: The Failure of Fiscal Language

you receive for your contributions are now labeled "transfer payments" or "expenditures" by the government. But they could, in part, equally well be called "repayment of principal plus interest." This... View Details
Keywords: by Julia Hanna
  • 18 Apr 2007
  • HBS Case

How Magazine Luiza Courts the Poor

"Magazine Luiza: Building a Retail Model of 'Courting the Poor.'" "Magazine Luiza has made a business of targeting the bottom of the pyramid and is beloved as a company by employees and customers alike," Frei says.... View Details
Keywords: by Julia Hanna; Retail
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

initiatives and projects created by the School to foster interdisciplinary research on the great problems and opportunities facing society—including such topics as business and the environment, health care, US competitiveness, social... View Details
Keywords: by Julia Hanna; Education; Technology
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

clean bathrooms and parking lots, along with quick, friendly service. The result? In 2010, its by-store profit was almost double that of the top quartile of competitors. Since its founding in 1958 by Chester Cadieux and Burt B. Holmes,... View Details
Keywords: by Julia Hanna; Retail
  • 15 Jan 2007
  • Research & Ideas

The Business of Free Software

latter derives solely from the voluntary efforts of vendors' employees. Not surprisingly, they find that the money-driven cluster consists mostly of high impact OSS projects that draw customers to a vendor's mainly proprietary, core businesses. "OSS is a business... View Details
Keywords: by Julia Hanna; Computer
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