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  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

this global pandemic has subsided. Robert S. Huckman is the Albert J. Weatherhead III Professor of Business Administration and the Howard Cox Health Care Initiative Faculty... View Details
Keywords: by HBS News
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

normal. Robert S. Huckman (@robert_huckman) is the Albert J. Weatherhead III Professor of Business Administration at Harvard Business School and the faculty chair of the HBS... View Details
Keywords: by Danielle Kost
  • Web

Technology & Operations Management - Doctoral

Jegede Michael Joyce Omar Olivarez Srimayi Tenali Paige Tsai Jenny Wang Lorry Wu Miaomiao Zhang Current HBS Faculty Eva Ascarza Iavor I. Bojinov Ryan W. Buell Thomas R. Eisenmann Chiara Farronato Alexandra C. Feldberg Kris Johnson... View Details
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

  PublicationsDid Increased Competition Affect Credit Ratings? Authors:Bo Becker and Todd Milbourn Publication:Journal of Financial Economics (forthcoming) Abstract The credit rating industry has historically been dominated by just two... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2010
  • First Look

First Look: April 13

Huckman and Bradley R. Staats Abstract In this paper, we consider how fluid teams and fluid tasks interact to affect team performance. We study the effect of diversity in experience on a team's ability to... View Details
Keywords: Martha Lagace
  • Web

Health Policy (Management) - Doctoral

Bahadurzada Derrick Bransby Crystal Guo Tanner Houston Bohan Li Celia Stafford Gabe Weinreb Jaxon Wu Olivia Zhao Current HBS Faculty & Students by Interest Health care quality Robert View Details
  • 27 Sep 2011
  • First Look

First Look: September 27

Authors:Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract The ongoing fragmentation of work has... View Details
Keywords: Sean Silverthorne
  • Web

Placement - Doctoral

(Management), 2021 Placement: University of California-San Francisco, School of Medicine Dissertation: Implementation and Management of Information Technology in Health Care Delivery Advisors: Robert S.... View Details
  • 31 Aug 2010
  • First Look

First Look: August 31

(conditional) gender gap is largest among faculty members at the highest status institutions. Download the paper: http://www.hbs.edu/research/pdf/11-014.pdf Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance... View Details
Keywords: Sean Silverthorne
  • Web

Live from Klarman Hall - Alumni

Chief Executive Officer, Asset & Wealth Management JPMorgan Chase AI and Healthcare Moderator Robert Huckman (PHDBE 2001) Albert J. Weatherhead III Professor of Business Administration Harvard Business... View Details
  • Web

Faculty & Research - Entrepreneurship

industry is moving from hardware to software in the form of smart, connected elevators. But instead of laying off lega... More Research August 2025 Article Revenue Collapses and the Consumption of Small Business Owners in the COVID-19 Pandemic By: Olivia View Details
  • Web

Health Care - Faculty & Research

its new Vision 2020 plan, a strategic plan for the evolving global corporation, which included developing a global vaccine business. August 2015 (Revised August 2015) Case Hoag Orthopedic Institute By: Robert View Details
  • Web

AASU50 - Alumni

Kimberly A. Kispert, MBA 1981 George L. Van Amson, MBA 1982 Kym M. Nelson, MBA 1983 George Ellis, MBA 1984 Gail S. Morales, MBA 1985 Robert R. Davenport III, MBA 1986 Stuart A.... View Details
  • Web

Publications - Institute For Strategy And Competitiveness

Anesthesia & Analgesia Extracorporeal Membrane Oxygenation Appropriateness: An Interdisciplinary Consensus-Based Approach. by Robert S. Kaplan, Michael Nurok, View Details
  • 2012
  • Working Paper

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
Related
  • Web

Research - Health Care

Period By: Julia C. Bulman, Nicole H. Kim, Robert S. Kaplan , Sarah Schroeppel DeBacker, Olga R. Brook and Ammar Sarwar The study used time-driven activity-based costing... View Details
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

awarded the 2023 Junior Scholar Paper Competition Prize from the College of Behavioral Operations at the Production and Operations Management Society (POMS). Frances X. Frei : Recognized by Thinkers50 as one of the world’s leading... View Details
  • September–October 2013
  • Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
Related
  • September 2018
  • Article

Discretionary Task Ordering: Queue Management in Radiological Services

By: Maria Ibanez, Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Work-scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks... View Details
Keywords: Discretion; Scheduling; Queue; Healthcare; Learning; Experience; Decentralization; Operations; Service Operations; Service Delivery; Performance; Performance Effectiveness; Performance Efficiency; Performance Improvement; Performance Productivity; Decisions; Time Management; Cost vs Benefits; Health Industry
Related
  • 2017
  • Working Paper

Discretionary Task Ordering: Queue Management in Radiological Services

By: Maria Ibanez, Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Work scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks... View Details
Keywords: Discretion; Scheduling; Queue; Healthcare; Learning; Experience; Decentralization; Delegation; Behavioral Operations; Operations; Service Operations; Service Delivery; Performance; Performance Effectiveness; Performance Efficiency; Performance Improvement; Performance Productivity; Decisions; Time Management; Cost vs Benefits; Health Industry
Related