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- All HBS Web (359)
- Faculty Publications (42)
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- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
Who do you think was the most significant figure in the history of sales? A: Probably John H. Patterson at National Cash Register (NCR). Patterson, who lived from 1844 to 1922, was a contemporary of the Henry J. Heinz, William View Details
Keywords: by Laura Linard
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
promising trends, the questions raised by economic inequality in San Francisco are not easily solved. Rose is teaching the case in a relatively new MBA elective, Reimagining Capitalism: Business and Big Problems, taught with View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
Professor of Business Administration. Tip: Use COVID-19 as a time to reflect Make time for introspection. The coronavirus represents a historic inflection point that is likely to forever change us, as did the assassination of President View Details
Keywords: by Sean Silverthorne
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
bit of good news about the power of listening. A business book about how one CEO listened is Around the Corner to Around the World by Robert Rosenberg, a memoir about the early history and explosive growth of Dunkin Donuts. HBS alumnus... View Details
Keywords: by Kathryn Haviland
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
A large amusement park. A long line at an airport. A children's summer camp in Italy. What do these places have in common? Surprisingly, all are settings for serious research by Harvard Business School faculty. There's a sea change afoot... View Details
Keywords: by Carmen Nobel
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
“Oh, they were the ones who said, ‘We’re going to be out by Christmas.’ And Christmas would come, and Christmas would go. Then they’d say, ‘We’re going to be out by Easter.’ And Easter would come, and Easter... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 28 Apr 2015
- First Look
First Look: April 28
Management: Can a Balanced Scorecard Change a Culture? By: Gibbons, Robert, and Robert S. Kaplan Abstract—Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal incentive contracts. For... View Details
Keywords: Sean Silverthorne
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists such as Max Weber and Talcott... View Details
Keywords: by Sean Silverthorne
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
Cashing in on the $60 billion global luxury goods market has never been tougher—or more rewarding. Competition is keen. And consumer preferences are constantly shifting, causing the concept of luxury itself to change over time. As a result, the market's most... View Details
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
conference and survey from Harvard's business and medical schools may prove particularly timely. Delivered by the Forum on Healthcare Innovation, which was formed last year with encouragement from the respective deans of the two... View Details
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. Kaplan and David P. Norton aims to make... View Details
Keywords: by Staff
- 29 Jun 2009
- Sharpening Your Skills
Sharpening Your Skills: Leading Change
retrenchment; think growth. Key concepts include: Companies that survive the financial crisis by identifying and exploiting innovation will serve as economic growth engines in the future—and will be the industry leaders of tomorrow. This... View Details
Keywords: by Staff
- 24 Jun 2015
- HBS Case
Upgrading School with a Startup Mentality
research associates Kyla Wilkes and Christine S. An. Though the company is still in its infancy, Kim believes it offers a compelling example of how startup principles could be transformative for a United States educational system often... View Details
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
humans have become an indoor species, so buildings have a major impact on our health. say John Macomber and Joseph Allen. Teaching by Heart: One Professor’s Journey to Inspire Thomas DeLong, a professor at... View Details
Keywords: by Staff
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
by rigid state licensure requirements, will be able to practice telemedicine for all patients in their regions. Replacing fee-for-service payments with value-based ones will remove the final barrier to delivering such integrated care.... View Details
Keywords: by Danielle Kost
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
from those “schooled” on the West or East Coasts. Fortunately, expert coaching was available to West Coast entrepreneurs. Names that have been mentioned frequently include Andy Grove, Eric Schmidt, John Doerr, and perhaps most famously... View Details
- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
infusions (say, from the IMF) may actually backfire because they eventually lead to longer life expectancy, further population growth, greater consumption of output produced by the investment, and a return to the previous condition of... View Details
Keywords: by James Heskett
- 13 Aug 2008
- Research & Ideas
The Inner Life of Leaders
was Eisenhower's difficulty during World War II in confronting Field Marshal Bernard Law Montgomery, much to the exasperation of Generals George S. Patton and Omar Bradley. Montgomery fought hard to convince Eisenhower that Eisenhower... View Details
Keywords: by Martha Lagace
- 11 Nov 2014
- First Look
First Look: November 11
implementing a national evaluation system of green GDP, and before forming the system complexity model, the easiest issues first can be taken to establish the evaluation system of economic, environmental, and social responsibility respectively, which will be integrated... View Details
Keywords: Sean Silverthorne
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
independent developers to build new features. The cell phone has become a lucrative platform for more than handset makers—also in on the party are makers of digital cameras, music services, and organizer software. Not only are existing industries being transformed and... View Details