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  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

by Nobel-prize winner in economics George Akerlof and economist Robert Sheeler of "irrational exuberance" fame. These authors cite the importance of what John Maynard Keynes once referred to as "animal spirits" in... View Details
Keywords: by Jim Heskett
  • 08 Jan 2007
  • What Do You Think?

Neuro Economics: Science or Science Fiction?

made on the right side or the left side of the brain. But this will never lead to deciding by a mechanical means, nor in predicting a decision outcome." There was even concern expressed about the efficacy of MRI-based research on... View Details
Keywords: by Jim Heskett
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

proved that each generation perceives its actions as rational but to (the) next it may appear irrational. This is the path to growth and development of civilization." Frances Pratt said, "What is normal and rational is framed by... View Details
Keywords: by Jim Heskett
  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause... View Details
Keywords: by Jim Heskett
  • 10 Nov 2008
  • What Do You Think?

How Much Can You Ask of Your Customers?

the biggest challenges for organizations are to have the necessary competencies and resources to act upon inputs." Sowmia Gopinathan echoed this comment: " (the) downside is only where expectations of the customers are made high View Details
Keywords: by Jim Heskett
  • 07 Sep 2007
  • What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

Summing Up How can business schools reprofessionalize management? The responses to this month's column can be characterized in several ways: 1) Business schools, particularly those regarded as being the "elite," by their very... View Details
Keywords: by Jim Heskett
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

be." It raises the question, would we know a stretch goal when we see it? Perhaps the best response to that question was from Sujeet Prabhu, who commented that "Stretch goals are goals (which), if achieved by your competitors,... View Details
Keywords: by Jim Heskett
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details
Keywords: by Jim Heskett; Health
  • 02 Jun 2010
  • What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

hope the comments were as helpful and thought-provoking to you as they were to me. Those of you willing to venture to place weights on the determinants of success gave the nod to culture by a wide margin. As Mouaz AlZayyat put it,... View Details
Keywords: by Jim Heskett
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

and digest information, test ideas, define the purpose, and align it to a strategy (Akram Boutros, Jack Slagle, Nikos Mourkogiannis, among others). This all will require more leadership (Paul Karras, Phil Clark). There was general agreement that change is needed. The... View Details
Keywords: by Jim Heskett; Health
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven View Details
Keywords: by Jim Heskett
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

that "Where I believe we need more than ever to be strident and more fixed is in our intolerance of unacceptable behavior by our leaders." Both commitment and adaptability have their place. Jeffrey Cufaude reminded us that View Details
Keywords: by Jim Heskett
  • 02 May 2012
  • What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

those who cater to them, are willing to give it. As Sharath K put it, "Leadership needs to be learned by experimentation over a lifetime." There is perhaps too little emphasis on the development of self-knowledge. Wendy-Anne... View Details
Keywords: by Jim Heskett
  • 04 Nov 2009
  • What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

which to compete for power in the other." Scott argues that past analyses by proponents of the Friedman school of economics fall short because they regard markets and pricing mechanisms as the means by... View Details
Keywords: by Jim Heskett
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

options. As the authors of a recent book, Managing the Generation Mix, put it, they demand "the immediate gratification of making an immediate impact by doing meaningful work immediately." In short, they are high maintenance,... View Details
Keywords: by Jim Heskett
  • 02 Jun 2011
  • What Do You Think?

Is it Time for a National Bankruptcy?

the risks are no longer connected to individuals who possess the incentive, power and capability to take action and manage the risks." Stephen Basikoti agreed, noting that "creditors have already shown themselves incapable of making better decisions View Details
Keywords: by Jim Heskett
  • 27 Nov 2006
  • What Do You Think?

What’s to Be Done About Performance Reviews?

worse." Dean Turner expressed the frustrations of many when he said, "What's the best system? After 40+ years in the work force, I am still searching for it." By way of contrast, Richard Tiedeman commented, "Almost any... View Details
Keywords: by Jim Heskett
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

evolved in management by gender bias with skills and talents so alien to their male counterparts that they are uniquely powerful in an information world?" Other questions come to mind. Do we continue to overstate the portability of... View Details
Keywords: by Jim Heskett
  • 07 Jan 2009
  • What Do You Think?

Is the World Really Flat?

effects" (Alex Evans). "It really doesn't matter whether the world is flat or not. Most value is added by the exploiters, not the creators, and that works in both (flat and non-flat) environments" (Gerald Nanninga). These... View Details
Keywords: by Jim Heskett
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

Summing Up Are leadership and followership joined at the hip? It seems impossible to separate the two. They are reflective of one another. These are two of the predominant opinions expressed in one way or another by respondents to this... View Details
Keywords: by Jim Heskett