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Publications

Publications

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  • All HBS Web  (258)
    • People  (1)
    • News  (259)
    • Research  (35)
  • Faculty Publications  (21)

Show Results For

  • All HBS Web  (258)
    • People  (1)
    • News  (259)
    • Research  (35)
  • Faculty Publications  (21)
← Page 2 of 258 Results →
  • 01 Sep 2023
  • News

The Exchange: Where Ethics Meet Economics

Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on... View Details
Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information
  • 01 Dec 2023
  • News

Case Study: Staking a Claim

Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says.... View Details
Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
  • 22 Feb 2022
  • News

A World of Difference

Frances Frei and Francesca Gino (Image by John Ritter) Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business... View Details
Keywords: Jen McFarland Flint
  • 01 Dec 2015
  • News

Leading Boston and Beyond

the obvious choice to be appointed to the Cabinet-level position of Chief of the Streets by Walsh this past summer. Dan Koh Dan Koh During Koh’s fellowship year, he worked to reinvigorate the Mayor’s Summer Jobs program, providing summer... View Details
Keywords: Jen Myers; Executive, Legislative, and Other General Government Support; Government
  • 09 Jul 2024
  • Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

home. But they also used real numbers to measure productivity and saw the exact opposite in the non-subjective evaluations, so there was a disconnect between what was perceived to be going on by employees vs. what the actual numbers were... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

at how frequently we’re asked to give—by email, at the grocery store, by postcards, from community organizations—we can’t always say yes. So, the fact that people are looking for excuses not to give doesn’t necessarily mean they’re... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 01 Jun 2023
  • News

Pet Project

Illustration by Shane Cluskey Like pet owners everywhere, Katie Spies (MBA 2019) would do anything for her dog. In 2014, when her Italian greyhound, George, started experiencing seizures and other health problems that didn’t respond to... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 25 Aug 2022
  • News

Ready for Departure

terminal and one runway, to one of the largest hubs in Asia. By 2019 it was serving 68 million passengers a year from four terminals, with the world’s tallest indoor waterfall and a four-story slide, a shopping and entertainment complex,... View Details
Keywords: Jen McFarland Flint; illustrations by Chris Gash; Air Transportation; Transportation
  • 01 Mar 2025
  • News

Work of Art

like trying to catch a cloud with a butterfly net. But stepping inside the building’s glassy entrance, a sense of direction takes hold and draws visitors toward the central gallery space. The exhibition this fall afternoon, Aesthetics of dis-order, features abstract... View Details
Keywords: Jen McFarland Flint; photos by Chris Sorensen; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 15 Dec 2024
  • News

Kelp Is on the Way

is a little bit of water that is clean enough to drink at that point,” Perkins says. Yield Macro Oceans raised a $5 million seed round in 2022, led by Refactor Capital, Lowercarbon Capital, and the Alaska-based McKinley Capital. Farmers... View Details
Keywords: Jen McFarland Flint; Illustration by Melinda Beck; Water, Sewage and Supply Systems; Utilities
  • 01 Mar 2025
  • News

Audit: War & Peace

QUESTION: “How did you ensure the talks didn’t fail because of internal strife?” —Alexandra Baranowski (MBA 2025) “I had to handle that with a lot of cold blood and not engage the opposition in every argument. I had to maintain the course, explain why we were doing... View Details
Keywords: Jen McFarland Flint; Illustration by Matt Rota
  • 01 Sep 2023
  • News

End Game

Illustration by James Steinberg In the 1960s and 1970s, as the environmental movement dawned in the United States, a new generation of activist-minded entrepreneurs appeared. Among them were companies like Body Shop, Aveda, Tom’s of... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • 01 Dec 2019
  • News

INK: Big News for Small Business

the US Small Business Administration says we are on the brink of a radical transformation. Fintech players like Amazon and Square, powered by big data and AI, have the potential to bring about a golden age for small business, she says,... View Details
Keywords: Jen McFarland Flint
  • 15 Dec 2024
  • News

After Ozempic

affiliate in Plainsboro, New Jersey. That all changed when its breakthrough drug for type 2 diabetes, Ozempic, hit the market in 2018. By some biochemical mystery, it also turned out to be a powerful tool for weight loss—which led to the... View Details
Keywords: Jen McFarland Flint; Illustrations by Pete Ryan; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Jun 2022
  • News

Ink: Start Small, Rise Above

by so many financial and regulatory systems that can be invisible or unexpected. If we can inspire more small businesses to stand up, identify the obstacles ahead of them, and work together to change them, then I think we could experience... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 2025
  • News

For the Records

property, the Waterloo team found a suitable replacement five blocks away. If Qadri can help with the permitting, they have dreams of a record-bin bucket brigade, where Waterloo’s customers line the route to move the inventory to its new home, hand View Details
Keywords: Jen McFarland Flint; photos by Jeff Wilson; Arts, Entertainment
  • 06 Dec 2021
  • News

Rescue & Recovery

he’s hosting a tour of the space—and assigning McKenna a key card. Ten months in as CEO of the humanitarian aid organization, it’s finally her first day in the office. One by one, a few other senior leaders assemble in the lobby for the 1... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 28 May 2019
  • News

A More Perfect Union

tracked by the Organisation for Economic Co-operation and Development. For voters between the ages of 18 and 29, the picture was even worse, with a 40 percent turnout. Less than 20 percent of Americans have faith in the democratic... View Details
Keywords: Jen McFarland Flint; illustration by Dan Bejar
  • 01 Jun 2025
  • News

Making Difficult Decisions: The General Manager’s Job

whole—are determined less by the facts of certain circumstances and more by how you think about it. The first module focuses on cognition, to help students understand that “there’s always leeway or... View Details
Keywords: Jen Mcfarland Flint; Illustration by Peter Arkle; Educational Support Services; Educational Services
  • 06 Dec 2021
  • News

Ink: Talking Shop

specializes in retail turnarounds and transformation. Here, Bines shares a few words about his new book and two other indispensable texts about the trade. The Metail Economy 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
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