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  • All HBS Web  (341)
    • News  (65)
    • Research  (214)
  • Faculty Publications  (88)

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  • All HBS Web  (341)
    • News  (65)
    • Research  (214)
  • Faculty Publications  (88)
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  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

responses did not correlate well with country of origin. One interesting example concerned fears about the two-tiered economy created by job exportation. Before concluding, "These trends cannot be stopped View Details
Keywords: by James Heskett
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

was a way of injecting a certain amount of objectivity and analysis into the decision to be made. In recent years, we have been advised to make certain decisions in a "blink" by Malcolm Gladwell, to "think twice" View Details
Keywords: by James Heskett
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

Summing Up Platform leadership, the process by which base technologies are developed and on which innovations created by many entrepreneurs can be based, may be characteristic of the knowledge economy. But... View Details
Keywords: by James Heskett
  • 02 Oct 2000
  • What Do You Think?

What Lies Beyond NAFTA?

According to Martinez, "There is probably some research done on the inflationary impact of regularizing illegal residents in the U.S." Roberto J. M. Rodriguez asks, "What is the U.S. economic labor demand that could be... View Details
Keywords: by James Heskett
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details
Keywords: by James Heskett
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

to work long hours at a time when people in some other countries increasingly stand by watching them do it. James Surowiecki, in a piece last year in The New Yorker, argued that the more that Americans work,... View Details
Keywords: by James Heskett; Service
  • 20 Jan 2011
  • Working Paper Summaries

Testing Coleman’s Social-Norm Enforcement Mechanism: Evidence from Wikipedia

Keywords: by Mikolaj J. Piskorski & Andreea Gorbatai; Publishing
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

Summing Up Predominant reactions to notions of self-management explored in this month's column could perhaps be described best by two words, "enthusiasm" and "skepticism." Many respondents felt that the concepts should... View Details
Keywords: by James Heskett
  • 04 Aug 2011
  • What Do You Think?

How Dangerous Is Common Sense to Managers?

Common sense had its defenders. C. J. Cullinane commented that "Common sense and experience for all their faults are fast." Phil Clark added that "how man reacts to a situation is driven by... View Details
Keywords: by James Heskett
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

view," but to ask how, if at all, organizations can or should be defended against the response from Anonymous? Its actions, triggered by the attacks on Wikileaks, hinted at a future of everything from Internet mischief (a la... View Details
Keywords: by James L. Heskett
  • 07 Apr 2003
  • What Do You Think?

Should Global Business Initiatives Be Devalued?

an interesting concept of the importance of a "national brand."—Jim Heskett Others, while agreeing with this thesis, were not so sanguine about whether this will happen without greater efforts to influence foreign policy by... View Details
Keywords: by James Heskett
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by Dorothy Leonard and Walter... View Details
Keywords: by James Heskett
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

order to bring about procedures that work, rather than try to impose our will," Cochrane said. A "disruptive Technology" Robert Gasser of J. P. Morgan completed the presentation by providing... View Details
Keywords: by James E. Aisner
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

to be inconsistent, if not contradictory. "In the ultimate analysis, however everything boils down to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open mind on the subject of leadership... View Details
Keywords: by James Heskett
  • 08 Jul 2015
  • What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

Sheikh extended this idea when he proposed that, "the number of work hours should be dictated by productivity—i.e., very productive individuals in an organization should be rewarded with greater time off (within) upper and lower... View Details
Keywords: by James Heskett; Financial Services
  • 06 Aug 2014
  • What Do You Think?

What Is Warren Bennis’s Legacy?

recollections of Bennis or have been influenced by his writings. If so, what are the recollections or the influences? What is Warren Bennis's legacy? What do you think? To Read More: Warren Bennis, On Becoming a Leader, (Cambridge, MA:... View Details
Keywords: by James Heskett; Education
  • 06 Oct 2020
  • Working Paper Summaries

Optimal Illiquidity

Keywords: by John Beshears, James J. Choi, Christopher Clayton, Christopher Harris, David Laibson, and Brigitte C. Madrian
  • 23 Nov 2015
  • Working Paper Summaries

Self Control and Commitment: Can Decreasing the Liquidity of a Savings Account Increase Deposits?

Keywords: by John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian, Christopher Harris & Jung Sakong; Banking
  • December 2017
  • Article

Overall Cost Comparison of Gastrointestinal Endoscopic Procedures with Endoscopist- or Anesthesia-Supported Sedation by Activity-Based Costing Techniques

By: Richard A. Helmers, James A. Dilling, Christopher R. Chaffee, Mark V. Larson, Bradly J. Narr, Derek A. Haas and Robert S. Kaplan
Endoscopic/Colonoscopic procedures are done either with gastroenterologist-administered conscious sedation or with anesthesia-administered sedation with propofol. Anesthesia-administered sedation has medical and patient benefits but is more expensive to administer. We... View Details
Keywords: Health Care and Treatment; Cost; Activity Based Costing and Management
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Helmers, Richard A., James A. Dilling, Christopher R. Chaffee, Mark V. Larson, Bradly J. Narr, Derek A. Haas, and Robert S. Kaplan. "Overall Cost Comparison of Gastrointestinal Endoscopic Procedures with Endoscopist- or Anesthesia-Supported Sedation by Activity-Based Costing Techniques." Mayo Clinic Proceedings: Innovations, Quality & Outcomes 1, no. 3 (December 2017): 234–241.
  • 05 May 2003
  • Research & Ideas

SEC Commissioner Sees “Healing and Reform”

Despite the wrongdoings that have convulsed corporate America in recent months, SEC Commissioner Harvey J. Goldschmid believes that the business world is on the mend. "I have a very optimistic view," he said. "Out of... View Details
Keywords: by Catherine Walsh
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