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Show Results For
- All HBS Web
(294)
- News (94)
- Research (153)
- Multimedia (2)
- Faculty Publications (54)
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- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues... View Details
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
the agency implied that it would respect the public’s wishes, say Michael Norton and Leslie John, both professors at Harvard Business School. “When firms conduct online polls, people frequently submit... View Details
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
structure driven by the accelerators." Two Is Better A dual operating system is a nod to what Kotter believes is some of the most interesting management thinking of the past few decades, from Michael... View Details
Keywords: by Kim Girard
- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
based on a large online survey and was cowritten with Boston College Professor Lucas Coffman and Boston University Professor Keith Marzilli Ericson. Understanding the... View Details
Keywords: by Michael Blanding
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
survey by the Charities Aid Foundation of America. A staggering 97 percent of respondents expect their funding to decline during the next 12 months as the struggling economy and social distancing hurts... View Details
Keywords: by Danielle Kost
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored View Details
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
uncomfortable spot of trying to maintain the tricky balance of bolstering economic development without completely killing cultural diversity. Glaeser, Kim, and Luca believe their novel approach, which mashes... View Details
Keywords: by Dina Gerdeman
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
blocked from more traditional work, opened restaurants. But they had to cater to the American palate by adding sweetness to their dishes and combining Chinese and American... View Details
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
on how COVID-19 might reshape city life and the business ecosystem. “As business and policy leaders try to navigate the crisis created by the pandemic, there’s an urgent need... View Details
- 10 Feb 2023
- Research & Ideas
COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated
study by Michael Luca, Harvard Business School’s Lee J. Styslinger III Associate Professor of Business Administration, in collaboration with Susan Athey, the economics of technology professor at Stanford... View Details
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
fewer jobs. Luca doesn’t see the study results as a definitive case for or against minimum wage increases. Instead, the findings help us understand how the minimum wage affects markets—in other words, which types of businesses are... View Details
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
racial discrimination. In Digital Discrimination: The Case of Airbnb.com, Benjamin G. Edelman and Michael Luca investigate the possibility of racial discrimination against... View Details
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
at scale? That's where technology is so promising." Three Transformations Kim identifies three ways in which technology can transform education: personalization, access, and productivity.... View Details
- 13 Feb 2017
- Research & Ideas
Paid Search Ads Pay Off for Lesser-Known Restaurants
Michael Luca and Weijia (Daisy) Dai, an assistant professor of economics at Lehigh University, recently studied effectiveness of paid search ads for small businesses View Details
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
Measure Economic Activity at Scale By: Glaeser, Edward L., Hyunjin Kim, and Michael Luca Abstract—Can new data sources from online platforms help... View Details
Keywords: Sean Silverthorne
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
financial strategy. If the company does not have a distinctive brand or market presence, a focus on identifying an attractive customer segment, such as through Harvard University professor Michael Porter's positioning framework, W. Chan... View Details
Keywords: by Martha Lagace
- May 6, 2024
- Book Review
Is That What You Really Think?: Book Review of "Third Millennium Thinking" by Saul Perlmutter, John Campbell and Robert MacCoun
By: Michael Luca
Luca, Michael. Is That What You Really Think? Book Review of "Third Millennium Thinking" by Saul Perlmutter, John Campbell and Robert MacCoun. Wall Street Journal (May 6, 2024), A.15.
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
data, which can be used to improve programs and services, according to Michael Luca and his research colleagues. Why Millennials Flock to Fintech... View Details
- 2013
- Article
Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews
By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca
Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca. "Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews." Proceedings of the Conference on Empirical Methods in Natural Language Processing (2013): 1443–1448.