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Publications

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  • All HBS Web  (295)
    • News  (94)
    • Research  (153)
    • Multimedia  (2)
  • Faculty Publications  (58)

Show Results For

  • All HBS Web  (295)
    • News  (94)
    • Research  (153)
    • Multimedia  (2)
  • Faculty Publications  (58)
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  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

changes that have revolutionized their use in practice. He contends that both serve the US economy by helping troubled companies stay viable by giving them time to find new financing, renegotiate unfavorable... View Details
Keywords: by Kim Girard; Financial Services
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

structure driven by the accelerators." Two Is Better A dual operating system is a nod to what Kotter believes is some of the most interesting management thinking of the past few decades, from Michael... View Details
Keywords: by Kim Girard
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

the agency implied that it would respect the public’s wishes, say Michael Norton and Leslie John, both professors at Harvard Business School. “When firms conduct online polls, people frequently submit... View Details
Keywords: by Michael Blanding; Advertising
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

based on a large online survey and was cowritten with Boston College Professor Lucas Coffman and Boston University Professor Keith Marzilli Ericson. Understanding the... View Details
Keywords: by Michael Blanding
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

survey by the Charities Aid Foundation of America. A staggering 97 percent of respondents expect their funding to decline during the next 12 months as the struggling economy and social distancing hurts... View Details
Keywords: by Danielle Kost
  • 11 Mar 2015
  • Working Paper Summaries

Curbing Adult Student Attrition: Evidence from a Field Experiment

Keywords: by Raj Chande, Michael Luca, Michael Sanders, Xian-Zhi Soon, Oana Borcan, Netta Barak-Corren, Elizabeth Linos, Elspeth Kirkman & Sean Robinson; Education
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

uncomfortable spot of trying to maintain the tricky balance of bolstering economic development without completely killing cultural diversity. Glaeser, Kim, and Luca believe their novel approach, which mashes... View Details
Keywords: by Dina Gerdeman
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

on how COVID-19 might reshape city life and the business ecosystem. “As business and policy leaders try to navigate the crisis created by the pandemic, there’s an urgent need... View Details
Keywords: by Danielle Kost; Food & Beverage
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

study by Michael Luca, Harvard Business School’s Lee J. Styslinger III Associate Professor of Business Administration, in collaboration with Susan Athey, the economics of technology professor at Stanford... View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

fewer jobs. Luca doesn’t see the study results as a definitive case for or against minimum wage increases. Instead, the findings help us understand how the minimum wage affects markets—in other words, which types of businesses are... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

racial discrimination. In Digital Discrimination: The Case of Airbnb.com, Benjamin G. Edelman and Michael Luca investigate the possibility of racial discrimination against... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

at scale? That's where technology is so promising." Three Transformations Kim identifies three ways in which technology can transform education: personalization, access, and productivity.... View Details
Keywords: by Michael Blanding; Education
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

Michael Luca and Weijia (Daisy) Dai, an assistant professor of economics at Lehigh University, recently studied effectiveness of paid search ads for small businesses View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 18 Jul 2018
  • Research & Ideas

No More General Tso's? A Threat to 'Knowledge Recombination'

blocked from more traditional work, opened restaurants. But they had to cater to the American palate by adding sweetness to their dishes and combining Chinese and American... View Details
Keywords: by Michael Blanding; Health; Food & Beverage; Accounting
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Measure Economic Activity at Scale By: Glaeser, Edward L., Hyunjin Kim, and Michael Luca Abstract—Can new data sources from online platforms help... View Details
Keywords: Sean Silverthorne
  • May 6, 2024
  • Book Review

Is That What You Really Think?: Book Review of "Third Millennium Thinking" by Saul Perlmutter, John Campbell and Robert MacCoun

By: Michael Luca
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Luca, Michael. Is That What You Really Think? Book Review of "Third Millennium Thinking" by Saul Perlmutter, John Campbell and Robert MacCoun. Wall Street Journal (May 6, 2024), A.15.
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

data, which can be used to improve programs and services, according to Michael Luca and his research colleagues. Why Millennials Flock to Fintech... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

financial strategy. If the company does not have a distinctive brand or market presence, a focus on identifying an attractive customer segment, such as through Harvard University professor Michael Porter's positioning framework, W. Chan... View Details
Keywords: by Martha Lagace
  • 2013
  • Article

Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews

By: Jun Seok Kang, Polina Kuznetsova, Yejin Choi and Michael Luca
Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades influence customer decisions and serve as an accountability system for restaurants. However, cities (which are responsible for inspections) have limited resources to... View Details
Keywords: Safety; Food; Governance Compliance; Mathematical Methods; Applications and Software; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
Citation
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Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca. "Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews." Proceedings of the Conference on Empirical Methods in Natural Language Processing (2013): 1443–1448.
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