• February 2021
• Case

Doist: Building the Future of Asynchronous Work

By: Prithwiraj Choudhury, Francesca Gino and Jeffrey Huizinga

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Choudhury, Prithwiraj, Francesca Gino, and Jeffrey Huizinga. "Doist: Building the Future of Asynchronous Work." Harvard Business School Case 621-096, February 2021.

• February 2021
• Case

Emma Dench: Leadership and Ancient Rome

By: Francesca Gino and Frances X. Frei

In this multimedia case, classics scholar Emma Dench guides us in understanding leadership insights that can be captured from historical figures and works dating back to Ancient Rome. We learn the language, ideas, and patterns of behavior that are relevant to... View Details

Keywords: Empowerment Leadership; Leadership; History; Management Skills

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Gino, Francesca, and Frances X. Frei. "Emma Dench: Leadership and Ancient Rome." Harvard Business School Multimedia/Video Case 921-702, February 2021.

• February 2021
• Article

I Own, So I Help Out: How Psychological Ownership Increases Prosocial Behavior

By: Ata Jami, Maryam Kouchaki and Francesca Gino

This article explores the consequences of psychological ownership going beyond the specific relationship with the possession to guide behavior in unrelated situations. Across seven studies, we find that psychological ownership leads to a boost in self-esteem, which... View Details

Keywords: Psychological Ownership; Prosocial Behavior; Altruism; Self-Esteem; Materialism; Behavior; Attitudes

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Jami, Ata, Maryam Kouchaki, and Francesca Gino. "I Own, So I Help Out: How Psychological Ownership Increases Prosocial Behavior." Journal of Consumer Research 47, no. 5 (February 2021): 698–715.

• January–February 2021
• Article

Between Home and Work: Commuting as an Opportunity for Role Transitions

By: Jon M. Jachimowicz, Julia Lee Cunningham, Bradley Staats, Francesca Gino and Jochen I. Menges

Across the globe, every workday people commute an average of 38 minutes each way, yet surprisingly little research has examined the implications of this daily routine for work-related outcomes. Integrating theories of boundary work, self-control, and work-family... View Details

Keywords: Commuting; Boundary Work; Self-control; Work-family Conflict; Prospection; Transition

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Jachimowicz, Jon M., Julia Lee Cunningham, Bradley Staats, Francesca Gino, and Jochen I. Menges. "Between Home and Work: Commuting as an Opportunity for Role Transitions." Organization Science 32, no. 1 (January–February 2021): 64–85.

• December 2020
• Teaching Plan

Scaling Well by Doing Good: Motivating Talent at b.good

By: Francesca Gino, Gary P. Pisano and Alexander Rohe

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Gino, Francesca, Gary P. Pisano, and Alexander Rohe. "Scaling Well by Doing Good: Motivating Talent at b.good." Harvard Business School Teaching Plan 921-030, December 2020.

• November–December 2021
• Article

Does Gender Matter? The Effect of Management Responses on Reviewing Behavior

By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia

We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details

Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers

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Proserpio, Davide, Isamar Troncoso, and Francesca Valsesia. "Does Gender Matter? The Effect of Management Responses on Reviewing Behavior." Marketing Science 40, no. 6 (November–December 2021): 1199–1213.

• Article

Cheating, Inequality Aversion, and Appealing to Social Norms

By: Clara Amato, Francesca Gino, Natalia Montinari and Pierluigi Sacco

We conduct a field experiment involving 143, 9-years old children in their classrooms. Children are requested to flip a coin in private and receive a big or a small prize depending on the outcome they report. Comparing the actual and theoretical distribution of... View Details

Keywords: Cheating; Inequality Aversion; Social Norms; Children; Experiment; Behavior; Equality and Inequality; Moral Sensibility

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Amato, Clara, Francesca Gino, Natalia Montinari, and Pierluigi Sacco. "Cheating, Inequality Aversion, and Appealing to Social Norms." Journal of Economic Behavior & Organization 179 (November 2020): 767–778.

• October 2020
• Article

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details

Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity

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KC, Diwas S., Bradley R. Staats, Maryam Kouchaki, and Francesca Gino. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance." Management Science 66, no. 10 (October 2020).

• September 2020
• Case

&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges

By: Francesca Gino and Jeffrey Huizinga

&Pizza is a pizza chain that in the spring of 2020 finds its business completely up-ended by the COVID-19 crisis and shut-down. Many companies in the restaurant and hospitality sector responded to the crisis by shutting down their operations and laying off employees.... View Details

Keywords: Agility; Crisis; Culture; Values; COVID-19 Pandemic; Crisis Management; Leadership; Organizational Culture; Values and Beliefs; Employee Relationship Management

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Gino, Francesca, and Jeffrey Huizinga. "&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges." Harvard Business School Case 921-017, September 2020.

• September 2020
• Case

Judge Roy K. Altman: Presiding over the ‘Heart and Lungs’ of Democracy

By: Francesca Gino and Jeff Huizinga

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Gino, Francesca, and Jeff Huizinga. "Judge Roy K. Altman: Presiding over the ‘Heart and Lungs’ of Democracy." Harvard Business School Case 921-002, September 2020.

• August 2020
• Supplement

The Tham Luang Cave Rescue (B): The Rescue

By: Yael Grushka-Cockayne, Francesca Gino and Gary P. Pisano

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Grushka-Cockayne, Yael, Francesca Gino, and Gary P. Pisano. "The Tham Luang Cave Rescue (B): The Rescue." Harvard Business School Supplement 321-035, August 2020.

• August 2020
• Case

The Tham Luang Cave Rescue: The Search (A)

By: Yael Grushka-Cockayne, Francesca Gino and Gary P. Pisano

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Grushka-Cockayne, Yael, Francesca Gino, and Gary P. Pisano. "The Tham Luang Cave Rescue: The Search (A)." Harvard Business School Case 321-034, August 2020.

• July 2020
• Case

The Second City: The Future of ‘Yes, and…’

By: Francesca Gino and Jeff Huizinga

Leaders from The Second City, the legendary Improv comedy company, reflect on its broad portfolio of activities through the lens of future opportunities and growth. In particular, they discuss ways in which Second City can further invest in its professional arm, Second... View Details

Keywords: Workplace; Collaboration; Growth and Development; Opportunities; Communication; Organizational Culture

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Gino, Francesca, and Jeff Huizinga. "The Second City: The Future of ‘Yes, and…’." Harvard Business School Case 921-007, July 2020.