by Dwight Crane - Publications - Faculty & Research

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

relationship with money. The company, Turkasset, has been successful with its heterodox techniques, giving it a competitive advantage over rival debt collection firms. What’s more, it has also provided a boon for companies who held the debt in the first place, View Details

Keywords: by Michael Blanding; Financial Services

29 May 2001
Research & Ideas

Genomics: Can We Start Making Money Now?

drugs, and will they be less expensive?' My answer is, 'I don't know, and probably not.' Lechleiter was one of several panelists to discuss, "Breaking the Genetic Code: The Business of Life Science in the 21st Century" at the 2001 Global Alumni Conference,... View Details

Keywords: by Sean Silverthorne

Video

Moving the Eliot Table

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

give-and-take of reaching conclusions. For the research that led to writing Hedgehogs and Foxes, I relied on secondary sources, but focused on critical episodes. For example, Dwight D. Eisenhower characteristically favored consensus and... View Details

Keywords: by Martha Lagace

06 Apr 2015
Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

mental health issues that are entirely manageable, and by making it more costly for them to come forward. "You can imagine a fallout from this tragedy, subjecting everyone from crane operators to Uber... View Details

Keywords: by Michael Blanding; Health; Air Transportation

04 Oct 2024
In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

more productive, escaping the trap of all-consuming work. The second rule is to focus on the right thing. Embrace a framework for allocating your efforts. US President (and legendary General) Dwight D. Eisenhower is credited with one... View Details

Keywords: by Rachel Layne

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

protection, and a trust fund to enhance whooping crane habitats elsewhere. Working solo or jointly at the drawing board, negotiators sometimes can discover hidden sources of value and then craft agreements to unlock that value and... View Details

Keywords: by Martha Lagace

January 2009 (Revised April 2009)
Case

Disaster in April: The Obligations of Kelly Construction

By: John D. Macomber, Christopher M. Gordon and Ben Creo

A construction company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is an important... View Details

Keywords: Business Exit or Shutdown; Family Business; Insolvency and Bankruptcy; Governing and Advisory Boards; Compensation and Benefits; Contracts; Crisis Management; Construction Industry

Citation

Educators

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Research Summary

Financial Markets and Corporate Governance

By: Dwight B. Crane

Corporate scandals beginning in the late 1990s focused renewed attention on corporate governance, but significant cracks in the governance system also contributed to recent problems. Deregulation and growth of financial markets, as well as changes in the competitive... View Details

28 Oct 2009
Lessons from the Classroom

HBS Begins Teaching Consumer Finance

[HBS professor emeritus] Dwight Crane for the Credit Union Executives Society. It was a relatively short hop from there to develop the broader Consumer Financial Services (CFS) Executive Education program at... View Details

Keywords: by Roger Thompson; Financial Services; Education

03 Dec 2001
What Do You Think?

What Happens When the Sumo Master Learns Judo?

the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader view of the competitive spectrum... View Details

Keywords: by James Heskett

01 Oct 2001
What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

First, as Greg Waldrip points out, let's get things in perspective. These are only means to carry out a strategy after goals are determined, all in a supportive management environment. Dennis Crane concurs, adding that "Information... View Details

Keywords: by James Heskett

07 Apr 2014
Research & Ideas

Negotiation and All That Jazz

There's a saying in the military: "Plans go out the window at the first contact with the enemy." Even General Dwight Eisenhower—who oversaw the most ambitious military invasion in modern history—said, "Plans are worthless." But he added... View Details

Keywords: by Michael Blanding

06 Dec 2021
News

New Wave

shore of Roosevelt Island, a narrow strip of land that lies between Manhattan and Queens. Smith’s eyes are fixed on a patch of water demarcated by a series of white and orange Coast Guard buoys. Thirty feet below the surface, a trio of... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen

01 Sep 2017
News

City of Dreams

everything from mangoes to light bulbs to plastic flowers. Just across the road is Fort Railway Station, a major transportation hub used by over 200,000 people every day. For now, this spot at the water’s edge is no more than an ad hoc... View Details

Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government

03 Jun 2016
News

Again in a Great City

entertainment-oriented retail,” Cummings says. He dispenses this optimistic wisdom in a low rumble and cranes his neck to see the top of each building, as if still impressed by the heights they’ve reached.... View Details

Keywords: April White; photographed by Brian Kelly

Web

Finance Faculty - Faculty & Research

Royce G. Yudkoff MBA Class of 1975 Professor of Management Practice of Entrepreneurial Management Unit Affiliates Carliss Y. Baldwin William L. White Professor of Business Administration, Emerita Dwight B. View Details

01 Sep 2023
News

Bless this Stress

crane you’ll walk across,” Akinola says, pointing 900 feet up to the tower’s rooftop. A steel beam extends horizontally from the roof—squarely in the heavens. While Hemsworth has built a career avenging evil as the Norse god Thor in the... View Details

Keywords: Jen McFarland Flint; Business Schools & Computer & Management Training; Educational Services

Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

Case What Wartime Service Taught These Historic Leaders by Avery Forman What can corporate leaders learn from executives who served their country during wartime conflicts? Drawing on a series of case studies, Robert Simons shares... View Details

Web

Great American Business Leaders of the 20th Century - Leadership

Ralph J. Cordiner General Electric Company, 1950–1963 William E. Corey United States Steel Corporation, 1903–1911 Joshua S. Cosden Cosden & Company, 1914–1923 Charles L. Coughlin Briggs & Stratton Corporation, 1935–1970 Robert L. Crandall American Airlines, 1985–1998... View Details

Publications