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- Faculty Publications (23)
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- All HBS Web (261)
- Faculty Publications (23)
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
computer problems on a website, companies that design those interactions purely to cut costs don't succeed. But when they actively partner with their customers to deliver a better service experience," she relates, "that's the path to all-around... View Details
- 01 Dec 2023
- News
In My Humble Opinion: Plugged In
focused on the mobility and energy sectors. Lambert is backed by multi-billion-dollar private funds seeking to build innovation hubs in underserved markets and expand their portfolio in the global energy and mobility ecosystems. Lambert... View Details
Keywords: Deborah Blagg
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
Care, Christensen and his coauthors, the late Jerome Grossman and Jason Hwang (MBA '06), focus not on how the United States will pay for health care in the coming decades, but rather on targeting innovations that will make health care both more affordable and more... View Details
- 12 Oct 2017
- News
Fighting Poverty One Neighborhood at a Time
Photography by Craig Hall Like many people who work for change in struggling urban neighborhoods, John Majors (MBA 2000) believes that high-quality education for all children is a vital link to future success. He’s also convinced that... View Details
Keywords: Deborah Blagg
- 01 Mar 2007
- News
The Joy of Work
entrepreneurs whose main resource when they start an enterprise is their passion. Loving what you do doesn’t guarantee success, but I believe it is the essence of creativity and of entrepreneurship. — Deborah View Details
- 01 Jun 2007
- News
Power Trip
lives. Many students hold these leaders accountable far beyond their business successes or failures. Can you be a great leader and not a great human being? What defines a legacy? These are questions people in business rarely address, but they are particularly poignant... View Details
- 01 Sep 2005
- News
New Career Wanted
resource,” notes Sullivan. “The most important thing,” stresses Carlson, “is to do your homework and take the transition step-by-step. That way, when you land in your new role, you may have to make some adjustments, but there won’t be any big surprises.” — View Details
- 27 Oct 2015
- News
Sweet Success
changes,” Turner notes. “The quality then is inferior, but some producers mix it in with their better grades to stretch yield. We decided not to do that.” Turner also links his brand’s flavor to a purification process inspired by his... View Details
Keywords: Deborah Blagg
- 01 May 2013
- News
Deborah A. Farrington, MBA 1976
marketing. Farrington's business success is matched by her enthusiasm for HBS: she currently serves on the Visiting Committee and the HBS Club of New York board and has been an Alumni Board vice president, business plan contest judge, and... View Details
- 01 Sep 2003
- News
Kumar Mahadeva
Mahadeva Photo courtesy Cognizant Cognizant Technology Solutions (Nasdaq: CTSH) founder, chairman, and CEO Wijayaraj A. (“Kumar”) Mahadeva explains how his company can help businesses still reeling from “post-bubble hangovers.” “We keep the mission pretty simple,”... View Details
- 01 Dec 2005
- News
Winning Legally
represented? In-house counsel has a tremendous role to play, but it is a serious mistake for managers to delegate to them the responsibility for managing the legal dimensions of business. The law is often not clear-cut, and general managers, not lawyers, should be... View Details
Keywords: Deborah Blagg
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
discussion from one point to the next—are remembered often by the legions of MBA students, doctoral candidates, and faculty members Christensen taught during an HBS career that spanned half a century, from the 1940s until his death in... View Details
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
a nation still shadowed by Mao Zedong’s controversial legacy institute market-based reforms that have made the country the world’s second-largest economic power. He has helped document that journey as the author of scores of cases,... View Details
Keywords: by Deborah Blagg
- 01 Sep 2011
- News
Breaking Free from Fear of Change
anxieties that can arise and block career growth when change is the order of the day. What’s the meaning of “flying without a net” in your book’s title? High-need-for-achievement professionals — and I would say that many MBAs would place themselves in this category —... View Details
- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
the two set about the tasks of renting suitable manufacturing space, scrounging defunct factories for affordable machinery, developing recipes, and building a business from the ground up. It was a slow process, marked by sixteen-hour... View Details
Keywords: Deborah Blagg
- 01 Jun 2011
- News
Mr. Start-Up
down the road and looking to change direction, don’t hesitate to jump in. I’m a huge fan of starting your own company, because I think it lets you get closer to life. Your destiny is in your own hands. If it’s Sunday night and you’re not excited about going to work on... View Details
- 01 Jun 2000
- News
Going Public: Shari P. Hubert
she has done for me throughout my life." Photography by Webb Chappell Shari P. Hubert Scott C. Bolick Herman I. Safin Margaret M. Crotty Christopher S. Yeh Raymond M. Jefferson View Details
Keywords: Deborah Blagg
- 01 Oct 1998
- News
A Marketable Skill
by the parents' associations of two West Side schools and the New York Council on the Environment, the market had outgrown its volunteer managers when Gehrke took over. She has since automated almost every aspect of the reservation and... View Details
Keywords: Deborah Blagg
- 17 Nov 2016
- News
Wired for Innovation
Photography by Michael Stravato From cofounding the first aerial tramway high above Costa Rica’s rainforest canopy, to helping a two-person wind-energy startup become an industry leader, to making a quixotic run for US Congress, Michael... View Details
- 30 Apr 2019
- News
Leading Schools That Change Lives
increase financial aid and community ties was right in line with our historic mission.” Salesianum’s donors agreed. Under Kennealey’s leadership, financial aid has grown by 200 percent. Last year, the school provided more than $1 million... View Details