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  • October 2018 (Revised July 2019)
  • Case

Sidewalk Labs: Privacy in a City Built from the Internet Up

By: Leslie K. John, Mitchell Weiss and Julia Kelley
Email mking@hbs.edu for a courtesy copy.

By the time Dan Doctoroff, CEO of Sidewalk Labs, began hosting a Reddit “Ask Me Anything” session in January 2018, he had only nine months remaining to convince the people... View Details
Keywords: Public Entrepreneurship; Govtech; CivicTech; Smart Cities; City Innovation; Government Innovation; Privacy; Sidewalk Labs; Dan Doctoroff; Entrepreneurship; Public Sector; Consumer Behavior; Governance; Business and Government Relations; Innovation and Invention; Technology Industry; Public Administration Industry; Transportation Industry; Real Estate Industry; Canada
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  • 10 Jul 2007
  • Working Paper Summaries

The Persuasive Appeal of Stigma

Keywords: by Michael I. Norton, Elizabeth W. Dunn, Dana R. Carney & Dan Ariely
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

In this three-part series, we start with an overview of why retail experts Rajiv Lal, José B. Alvarez, and Dan Greenberg believe retail is at an inflection point. In Part Two, coming next week, they identify effective strategies for... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Dec 2011
  • Research & Ideas

Are Creative People More Dishonest?

at Harvard Business School, who wrote the article with Dan Ariely of Duke University. "But is creativity always good? We often hear of cases in which people use innovative behavior to create a sense that what they're doing is not... View Details
Keywords: by Carmen Nobel; Advertising
  • October 2007 (Revised May 2008)
  • Case

World Economic Forum (A)

By: Tarun Khanna, Rakesh Khurana and Forest L. Reinhardt
Covers strategy and leadership. World Economic Forum founder Klaus Schwab has created the world's most famous-and exclusive-global business conference, held annually in Davos, Switzerland, and backed by a formidable membership organization that includes many of the... View Details
Keywords: Conferences; Economics; Globalization; Leadership; Social Enterprise; Welfare; Strategy; Davos
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  • 28 Aug 2006
  • Research & Ideas

Online Match-Making with Virtual Dates

current model is artificial and static, and far removed from everyday social interaction," says Jeana H. Frost, who along with Michael I. Norton and Dan Ariely is taking an academic look at online dating and how it can be improved.... View Details
Keywords: by Martha Lagace; Publishing
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

consequences like discrimination." A 2015 study by Luca and colleagues Benjamin Edelman, now an economist at Microsoft, and Dan Svirsky, an economist at Uber, used booking requests View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 27 Apr 2021
  • Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

Entrepreneurs rarely consider who will ultimately own their startups—and what that means for founders—when they court venture capitalists. New research suggests they should. A startup funded by VCs who tend to work with the same group of... View Details
Keywords: by Rachel Layne
  • 14 Nov 2023
  • What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

leader: fostering change. I don’t ever recall generosity having been emphasized in any of these discussions. I’m reminded of this by the current interest in the subject of happiness led by, among others, Arthur Brooks of this faculty.... View Details
Keywords: by James Heskett
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

Unilever Sustainable Living Plan with well-defined metrics the following year. Polman’s efforts in his first eight years returned 214 percent to Unilever shareholders. Nevertheless, Kraft Heinz, owned by Brazilian private equity firm 3G,... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

Summing Up Can creativity and innovation be managed? Judging from responses to questions posed by practitioner panelists at a recent colloquium on "Creativity, Entrepreneurship, and Organizations of the Future" at Harvard... View Details
Keywords: by Jim Heskett
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

copy of an extensively researched recent book, Power, for All, by Professors Julie Battilana and Tiziana Casciaro. The authors define power as “the ability to influence others’ behavior, be it through persuasion or coercion (through)... View Details
Keywords: by James Heskett
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 02 Dec 2010
  • What Do You Think?

Making Right Choices: Art or Science?

using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided View Details
Keywords: by Jim Heskett
  • 02 Jun 2011
  • Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

experiments, are published in a new paper, When to Sign on the Dotted Line? Signing First Makes Ethics Salient and Decreases Dishonest Self-Reports, written by Lisa L. Shu, Francesca Gino, and Max H. Bazerman of Harvard Business School,... View Details
Keywords: by Carmen Nobel; Accounting
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

CEOs into distinct communication styles that, among other things, appear to be correlated with the financial performance of their companies. “There is a whole ocean of data out there that people aren’t using” The research was conducted by... View Details
Keywords: by Michael Blanding
  • 01 May 2013
  • What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments... View Details
Keywords: by Jim Heskett
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

freeze up.” David Wittenburg, from his vantage point as a “former numismatist,” suggested that such currencies “arise in times of need (e.g., tokens when official currency is scarce) and they disappear when government offers a better alternative.” Many agreed with... View Details
Keywords: by James L. Heskett; Financial Services
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all... View Details
Keywords: by James Heskett
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

brave new world. The transformation ignited by the Internet is creating a new paradigm in the financial services industry, characterized by surprising business structures. "The competitive landscape is... View Details
Keywords: by Susan Young

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