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  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

working paper Discretionary Task Ordering: Queue Management in Radiological Services by María R. Ibáñez, a doctoral candidate at Harvard Business School; Jonathan R. Clark , an... View Details
Keywords: by Carmen Nobel; Health
  • 02 Feb 2016
  • Working Paper Summaries

Commuting with a Plan: How Goal-Directed Prospection Can Offset the Strain of Commuting

Keywords: by Jon M. Jachimowicz, Julia J. Lee, Bradley R. Staats, Jochen I. Menges, Francesca Gino
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

and efficiency, lean's influence (and various interpretations of its tenets) continues to grow. In their working paper "Lean Principles and Software Production: Evidence from Indian Software Services," HBS doctoral student View Details
Keywords: by Julia Hanna; Computer
  • Article

Learning by Thinking: The Role of Reflection in Individual Learning

By: Giada Di Stefano, Francesca Gino, Gary P. Pisano and Bradley R. Staats
It is common wisdom that practice makes perfect. And, in fact, we find evidence that when given a choice between practicing a task and reflecting on their previously accumulated practice, most people opt for the former. We argue in this paper that this preference is... View Details
Keywords: Learning; Cognition and Thinking; Practice; Experience and Expertise
Related
  • February 2016 (Revised September 2017)
  • Case

Scaling Well by Doing Good: Motivating Talent at b.good

By: Francesca Gino, Paul Green Jr. and Bradley Staats
Boston-based fast-casual chain b.good was founded on the idea of healthy food, sourced locally, and prepared in-store. The founders had built a value-based business and worked hard to cultivate a sense of family—among employees, customers, and suppliers. In 2015, they... View Details
Keywords: Motivation; Values; Corporate Culture; Growth Strategy; Motivation and Incentives; Values and Beliefs; Growth Management; Organizational Culture; Growth and Development Strategy; Service Industry; Food and Beverage Industry; New England
Related
  • 2015
  • Working Paper

Blinded by Experience: Prior Experience, Negative News and Belief Updating

By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
Related
  • 01 Apr 2013
  • News

First Minutes are Critical in New-Employee Orientation

  • 01 Feb 2001
  • News

Drilling Down

to reduce production made by Saudi Arabia, Mexico, Norway (which has large-scale projects in the North Sea), and Venezuela. "This is an interesting time in the business," remarks Bradley Fischer. "The supply... View Details
Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities
  • 19 Apr 2016
  • Blog Post

First Minutes are Critical in New-Employee Orientation

Business School and Bradley R. Staats (HBS MBA '02, DBA '09) of the University of North Carolina Kenan-Flagler Business School. "It was interesting for us to think about... View Details
Keywords: All Industries
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

Feedback Shapes Social Networks By: Green, Paul, Jr., Francesca Gino, and Bradley Staats Abstract—Many organizations employ interpersonal feedback processes as a structured means of informing and motivating... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

does not, by itself, create a performance drag. Radically Simple IT Authors:David M. Upton and Bradley R. Staats Publication:Harvard Business... View Details
Keywords: Martha Lagace
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Bradley R. Staats and David M. Upton Abstract While the concepts of lean production are frequently applied in service organizations, there is little work that rigorously has... View Details
Keywords: Martha Lagace
  • 31 Aug 2010
  • First Look

First Look: August 31

(conditional) gender gap is largest among faculty members at the highest status institutions. Download the paper: http://www.hbs.edu/research/pdf/11-014.pdf Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2012
  • First Look

First Look: July 31

prior experience and indirectly from the experiences of others. Download the paper: http://www.hbs.edu/research/pdf/12-065.pdf Rainmakers: Why Bad Weather Means Good Productivity Authors:Jooa Julia Lee, Francesca Gino, and Bradley View Details
Keywords: Carmen Nobel
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

Review (forthcoming) Abstract Companies in Victorian Britain operated in a laissez-faire legal environment from the perspective of outside investors, implying that such investors were not protected by the legal system. This article seeks... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

rainy ones," says Francesca Gino, an associate professor at Harvard Business School who cowrote the paper with Bradley R. Staats (HBS MBA '02, DBA'09) of the University of... View Details
Keywords: by Carmen Nobel
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

to pose a problem for the economy. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52111 Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance By: Green, Paul, Francesca Gino, and View Details
Keywords: Carmen Nobel
  • 08 Apr 2014
  • First Look

First Look: April 8

Performance By: Di Stefano, Giada, Francesca Gino, Gary Pisano, and Bradley Staats Abstract—Research on learning has primarily focused on the role of doing (experience) in fostering progress over time. In... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

Tandon Family Professor of Business Administration, coauthored the paper with Jon M. Jachimowicz of Columbia Business School; Julia J. Lee of the Ross School of Business at the University of Michigan; Bradley View Details
Keywords: by Dina Gerdeman
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

model fits the practice of teleradiology. The article, titled "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services," was written by Huckman; Jonathan R. Clark... View Details
Keywords: by Paul Guttry; Health