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  • All HBS Web  (289)
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    • Research  (269)
  • Faculty Publications  (257)

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  • All HBS Web  (289)
    • News  (8)
    • Research  (269)
  • Faculty Publications  (257)
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  • February 2018
  • Case

Wiikano Orchards

By: Benson P. Shapiro and Katherine B. Hartman
Wiikano Orchards, a family-owned business, faces declining demand in a commodity industry. The president is considering rebranding Wiikano's apple juice, increasing its prices and promotions. If this proposal succeeds, wholesalers and retailers would be more likely to... View Details
Keywords: Brands and Branding; Price; Marketing Communications; Product Marketing; Food and Beverage Industry
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Shapiro, Benson P., and Katherine B. Hartman. "Wiikano Orchards." Harvard Business School Brief Case 918-517, February 2018.
  • April 2008 (Revised May 2012)
  • Case

Ti-Tech (A)

By: Benson P. Shapiro, John T. Gourville and Craig E. Cline
This case concerns the selection and scheduling of orders by a small industrial titanium fabricator that recently has been plagued by poor deliveries and a lack of capacity. At the time of the case, Ti-Tech must decide which of four orders to accept, with capacity... View Details
Keywords: Decision Choices and Conditions; Metals and Minerals; Order Taking and Fulfillment; Supply Chain Management; Performance Capacity; Industrial Products Industry; Manufacturing Industry
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Shapiro, Benson P., John T. Gourville, and Craig E. Cline. "Ti-Tech (A)." Harvard Business School Case 508-095, April 2008. (Revised May 2012.)
  • June 1981
  • Supplement

AT&T Long Lines, Telemarketing, Video 3

By: Benson P. Shapiro
Keywords: Marketing Strategy; Communications Industry
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Shapiro, Benson P. "AT&T Long Lines, Telemarketing, Video 3." Harvard Business School Video Supplement 881-513, June 1981.
  • August 1980
  • Supplement

AT&T Long Lines, Telemarketing, Video 2: National Account Manager Interviews

By: Benson P. Shapiro
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Shapiro, Benson P. "AT&T Long Lines, Telemarketing, Video 2: National Account Manager Interviews." Harvard Business School Video Supplement 880-511, August 1980.
  • August 1996 (Revised October 1996)
  • Case

Howard, Shea & Chan Asset Management (D): Sales Presentation

By: Benson P. Shapiro
Provides the context and hard copy material to accompany a video sales presentation. Participants are asked to develop criteria for evaluating a sales presentation and then to apply the criteria to the video presentation. View Details
Keywords: Sales; Presentations; Performance Evaluation
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Shapiro, Benson P. "Howard, Shea & Chan Asset Management (D): Sales Presentation." Harvard Business School Case 597-024, August 1996. (Revised October 1996.)
  • February 1993 (Revised March 1993)
  • Background Note

United States from 1897 to 1969

By: Benson P. Shapiro
Keywords: United States
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Shapiro, Benson P. "United States from 1897 to 1969." Harvard Business School Background Note 593-083, February 1993. (Revised March 1993.)
  • March 1990 (Revised September 1990)
  • Supplement

Chase Manhattan Bank (K): List of Characters

By: Benson P. Shapiro
Keywords: Banking Industry
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Shapiro, Benson P. "Chase Manhattan Bank (K): List of Characters." Harvard Business School Supplement 590-094, March 1990. (Revised September 1990.)
  • March 1990
  • Case

Chase Manhattan Bank (E): The Institutional Bank

By: Benson P. Shapiro
Keywords: Banks and Banking; Banking Industry
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Shapiro, Benson P. "Chase Manhattan Bank (E): The Institutional Bank." Harvard Business School Case 590-088, March 1990.
  • January 1989 (Revised February 1989)
  • Case

Bella Beauty Products, Inc. (G)

By: Benson P. Shapiro
Keywords: Beauty and Cosmetics Industry
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Shapiro, Benson P. "Bella Beauty Products, Inc. (G)." Harvard Business School Case 589-084, January 1989. (Revised February 1989.)
  • September 1988 (Revised February 1989)
  • Case

Amalgamated Aluminum Alloy Division

By: Benson P. Shapiro
Keywords: Mining Industry
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Shapiro, Benson P. "Amalgamated Aluminum Alloy Division." Harvard Business School Case 589-035, September 1988. (Revised February 1989.)
  • October 1988 (Revised February 1990)
  • Case

Bella Beauty Products, Inc. (F)

By: Benson P. Shapiro
Keywords: Beauty and Cosmetics Industry
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Shapiro, Benson P. "Bella Beauty Products, Inc. (F)." Harvard Business School Case 589-034, October 1988. (Revised February 1990.)
  • June 1988 (Revised February 1989)
  • Case

Amalgamated Aluminum Pigments Division: The Technical Service Conundrum

By: Benson P. Shapiro
Keywords: Metals and Minerals; Manufacturing Industry
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Shapiro, Benson P. "Amalgamated Aluminum Pigments Division: The Technical Service Conundrum." Harvard Business School Case 588-078, June 1988. (Revised February 1989.)
  • March 1987
  • Background Note

Variety vs. Value: Two Generic Approaches to Product Policy

By: Benson P. Shapiro
Keywords: Product; Policy; Marketing
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Shapiro, Benson P. "Variety vs. Value: Two Generic Approaches to Product Policy." Harvard Business School Background Note 587-119, March 1987.
  • May 1986
  • Case

U.S. Retail Coffee Market (A), Software Case

By: Benson P. Shapiro
Keywords: Food and Beverage Industry; United States
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Shapiro, Benson P. "U.S. Retail Coffee Market (A), Software Case." Harvard Business School Case 586-134, May 1986.
  • May 1986
  • Case

Milford Industries (A), Software Case

By: Benson P. Shapiro
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Shapiro, Benson P. "Milford Industries (A), Software Case." Harvard Business School Case 586-132, May 1986.
  • June 1984 (Revised July 1985)
  • Background Note

The Marketing Process

By: Benson P. Shapiro
Describes and explains the marketing process and its six phases: implementation, programming, allocating and budgeting, analysis and research, marketing planning, strategy formulation, and monitoring and auditing. View Details
Keywords: Marketing
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Shapiro, Benson P. "The Marketing Process." Harvard Business School Background Note 584-146, June 1984. (Revised July 1985.)
  • June 1984
  • Supplement

Sedek Industries, Inc. (I)

By: Benson P. Shapiro
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Shapiro, Benson P. "Sedek Industries, Inc. (I)." Harvard Business School Supplement 584-140, June 1984.
  • June 1984
  • Supplement

Sedek Industries, Inc. (E)

By: Benson P. Shapiro
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Shapiro, Benson P. "Sedek Industries, Inc. (E)." Harvard Business School Supplement 584-136, June 1984.
  • March 1984 (Revised August 1987)
  • Supplement

Petite Playthings, Inc.--1984 (B)

By: Benson P. Shapiro
Supplements the (A) case. View Details
Keywords: Apparel and Accessories Industry
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Shapiro, Benson P. "Petite Playthings, Inc.--1984 (B)." Harvard Business School Supplement 584-081, March 1984. (Revised August 1987.)
  • November 1983 (Revised October 1986)
  • Teaching Note

Jamestown Co., Teaching Note

By: Benson P. Shapiro
Teaching Note for (9-584-017). View Details
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Shapiro, Benson P. "Jamestown Co., Teaching Note." Harvard Business School Teaching Note 584-058, November 1983. (Revised October 1986.)
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