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    • All HBS Web  (168)
      • Faculty Publications  (70)

      by Anthony J. Mayo Remove by Anthony J. Mayo →

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      • March 2020 (Revised June 2023)
      • Case

      Profiles of the Classes of 1997, 1998, and 2000

      By: Anthony J. Mayo and Keith Bender
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      Mayo, Anthony J., and Keith Bender. "Profiles of the Classes of 1997, 1998, and 2000." Harvard Business School Case 420-095, March 2020. (Revised June 2023.)
      • March 2020
      • Supplement

      Thomas Morgan 1998

      By: Anthony J. Mayo and Keith Bender
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      Mayo, Anthony J., and Keith Bender. "Thomas Morgan 1998." Harvard Business School Supplement 420-103, March 2020.
      • 2019
      • Chapter

      Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders

      By: Laura Morgan Roberts and Anthony J. Mayo
      In chapter 23, the concluding chapter of Race, Work, and Leadership, “Intersections of Race, Work, and Leadership,” Roberts and Mayo provide insights for understanding and enhancing the black experience. In addition, the editors summarize a series of... View Details
      Keywords: Race And Ethnicity; Inclusion; Race; Diversity; Leadership
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      Morgan Roberts, Laura, and Anthony J. Mayo. "Conclusion—Intersections of Race, Work, and Leadership: Lessons in Advancing Black Leaders." Chap. 23 in Race, Work, and Leadership: New Perspectives on the Black Experience, edited by Laura Morgan Roberts, Anthony J. Mayo, and David A. Thomas, 419–432. Boston, MA: Harvard Business Review Press, 2019.
      • 2019
      • Chapter

      Pathways to Leadership: Black Graduates of Harvard Business School

      By: Anthony J. Mayo and Laura Morgan Roberts
      In chapter 3, “Pathways to Leadership,” Anthony J. Mayo and Laura Morgan Roberts present a portrait of the backgrounds, experiences, and perspectives of black alumni of the HBS MBA program. With this study, HBS has allowed itself to be exposed in a way that other... View Details
      Keywords: Race And Ethnicity; Inclusion; Race; Diversity; Leadership
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      Mayo, Anthony J., and Laura Morgan Roberts. "Pathways to Leadership: Black Graduates of Harvard Business School." Chap. 3 in Race, Work, and Leadership: New Perspectives on the Black Experience, edited by Laura Morgan Roberts, Anthony J. Mayo, and David A. Thomas, 41–72. Boston, MA: Harvard Business Review Press, 2019.
      • 2019
      • Book

      Race, Work, and Leadership: New Perspectives on the Black Experience

      By: Laura Morgan Roberts, Anthony J. Mayo and David A. Thomas
      Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people’s experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing?... View Details
      Keywords: Race And Ethnicity; Diversity Management; Inclusion; Leader Selection; Race; Ethnicity; Diversity; Leadership; Leadership Development; Employment
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      Roberts, Laura Morgan, Anthony J. Mayo, and David A. Thomas, eds. Race, Work, and Leadership: New Perspectives on the Black Experience. Boston, MA: Harvard Business Review Press, 2019.
      • 2019
      • Chapter

      Why a Chapter on Race, Work, and Leadership?

      By: Laura Morgan Roberts, Anthony J. Mayo and Serenity Lee
      In this chapter, Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee outline the rationale for the publication of an edited volume on race, work, and leadership that is squarely focused on the black experience. View Details
      Keywords: Race And Ethnicity; Race; Ethnicity; Diversity; Leadership
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      Morgan Roberts, Laura, Anthony J. Mayo, and Serenity Lee. "Why a Chapter on Race, Work, and Leadership?" Chap. 1 in Race, Work, and Leadership: New Perspectives on the Black Experience, edited by Laura Morgan Roberts, Anthony J. Mayo, and David A. Thomas, 1–21. Boston, MA: Harvard Business Review Press, 2019.
      • October 2018
      • Case

      Recipe for Success: Growth and Evolution at Cafe Cupcake

      By: Anthony Mayo and Heather Beckham
      Café Cupcake (CC) is a fast-casual restaurant chain that offers artisan cupcakes and light fare throughout the southeastern United States and Texas. This case chronicles the growth and evolution of Café Cupcake. It also considers the specific human resource challenges... View Details
      Keywords: Growth and Development Strategy; Human Resources; Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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      Mayo, Anthony, and Heather Beckham. "Recipe for Success: Growth and Evolution at Cafe Cupcake." Harvard Business School Brief Case 919-509, October 2018.
      • March 2018
      • Case

      Lufax: FinTech and the Transformation of Wealth Management in China

      By: Christopher J. Malloy, Lauren H. Cohen and Anthony K. Woo
      This case examines the rise and competitive positioning of Lufax, an online marketplace headquartered in Shanghai, China, and a pioneer in the origination and trading of financial assets. The company had grown at a remarkable rate, and was awarded “Trading Platform of... View Details
      Keywords: Asset Management; Internet and the Web; Competitive Strategy; Situation or Environment; Product Positioning; Financial Services Industry; China
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      Malloy, Christopher J., Lauren H. Cohen, and Anthony K. Woo. "Lufax: FinTech and the Transformation of Wealth Management in China." Harvard Business School Case 218-088, March 2018.
      • September 2017 (Revised June 2019)
      • Case

      Dianrong: Marketplace Lending, Blockchain, and 'The New Finance' in China

      By: Christopher J. Malloy, Lauren H. Cohen and Anthony K. Woo
      This case examines the strategic positioning of Dianrong, one of the largest online peer-to-peer (P2P) lending platforms in China, in its attempt to become a foundational player in the expansion of the FinTech sector in Asia. Dianrong had recently announced the... View Details
      Keywords: Financing and Loans; Internet and the Web; Supply Chain; Finance; Innovation and Invention; Competition; Product Positioning; Strategy; Financial Services Industry; China
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      Malloy, Christopher J., Lauren H. Cohen, and Anthony K. Woo. "Dianrong: Marketplace Lending, Blockchain, and 'The New Finance' in China." Harvard Business School Case 218-043, September 2017. (Revised June 2019.)
      • January 2017 (Revised January 2017)
      • Teaching Plan

      Maggie Lena Walker and the Independent Order of St. Luke

      By: Anthony J. Mayo
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      Mayo, Anthony J. "Maggie Lena Walker and the Independent Order of St. Luke." Harvard Business School Teaching Plan 417-061, January 2017. (Revised January 2017.)
      • June 2016
      • Teaching Plan

      The Transformation of Mudo

      By: Anthony J. Mayo
      Keywords: Organizational Change and Adaptation; Leadership; Family Business
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      Mayo, Anthony J. "The Transformation of Mudo." Harvard Business School Teaching Plan 416-065, June 2016.
      • 2016
      • Book

      Management: An Integrated Approach

      By: Ranjay Gulati, Anthony Mayo and Nitin Nohria
      The goal of Management: An Integrated Approach 2nd ed., is to prepare students for leadership positions in 21st century companies by addressing the many facets involved in answering one key question: How are leaders successfully managing competitive companies in... View Details
      Keywords: Management; Leadership; Competition; Organizational Design
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      Gulati, Ranjay, Anthony Mayo, and Nitin Nohria. Management: An Integrated Approach. 2nd ed. Boston: Cengage Learning, 2016.
      • March 2015
      • Case

      Caroline Regis at Excel Systems

      By: Anthony Mayo and Michael J. Roberts DBA
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      Mayo, Anthony, and Michael J. Roberts DBA. "Caroline Regis at Excel Systems." Harvard Business School Brief Case 915-515, March 2015.
      • March 2015
      • Teaching Note

      Caroline Regis at Excel Systems (Brief Case)

      By: Anthony Mayo and Michael J. Roberts DBA
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      Mayo, Anthony, and Michael J. Roberts DBA. "Caroline Regis at Excel Systems (Brief Case)." Harvard Business School Teaching Note 915-516, March 2015.
      • December 2014 (Revised October 2015)
      • Case

      Iz-Lynn Chan at Far East Organization (Abridged)

      By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
      This case describes how to champion and implement organizational change from the middle by recounting the experiences of Iz-Lynn Chan at Far East Organization. View Details
      Keywords: Iz-Lynn Chan; Far East Organization; Singapore; Far East Hospitality; Customer Centric Initiative; Hotels; Culture Change; Culture; Standard Operating Procedures; Serviced Residences; Service Quality And Standards Department; Service Operations; Service Delivery; Organizational Culture; Operations; Leading Change; Organizational Change and Adaptation; Accommodations Industry; Singapore; China
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      Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization (Abridged)." Harvard Business School Case 415-033, December 2014. (Revised October 2015.)
      • January 2014
      • Teaching Plan

      Iz-Lynn Chan at Far East Organization

      By: Anthony J. Mayo and Linda A. Hill
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      Mayo, Anthony J., and Linda A. Hill. "Iz-Lynn Chan at Far East Organization." Harvard Business School Teaching Plan 414-061, January 2014.
      • February 2013 (Revised February 2017)
      • Case

      Iz-Lynn Chan at Far East Organization

      By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
      Iz-Lynn Chan, assistant director of retail business group and service quality and vice president of Far East retail consultancy for Far East Organization, a private real estate developer group in Singapore, raises service standards in the company's hospitality... View Details
      Keywords: Hospitality; Organizational Change And Transformation; Leadership; Leading Change; Change Management; Service Industry; Singapore
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      Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization." Harvard Business School Case 413-060, February 2013. (Revised February 2017.)
      • September 2012 (Revised September 2014)
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Charlton's Internal Deliberation

      By: Andy Zelleke and Anthony J. Mayo
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      Zelleke, Andy, and Anthony J. Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Charlton's Internal Deliberation." Harvard Business School Exercise 313-078, September 2012. (Revised September 2014.)
      • September 2012 (Revised September 2014)
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation

      By: Andy Zelleke and Anthony J. Mayo
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      Zelleke, Andy, and Anthony J. Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation: Riva's Internal Deliberation." Harvard Business School Exercise 313-079, September 2012. (Revised September 2014.)
      • September 2012 (Revised September 2014)
      • Exercise

      Finalizing a Deal between Riva Corporation and Charlton Corporation, Round II: The Charlton Team Perspective

      By: Andy Zelleke and Anthony J. Mayo
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      Zelleke, Andy, and Anthony J. Mayo. "Finalizing a Deal between Riva Corporation and Charlton Corporation, Round II: The Charlton Team Perspective." Harvard Business School Exercise 313-077, September 2012. (Revised September 2014.)
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