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  • All HBS Web  (44)
    • News  (31)
    • Research  (12)
  • Faculty Publications  (4)

Show Results For

  • All HBS Web  (44)
    • News  (31)
    • Research  (12)
  • Faculty Publications  (4)
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  • Web

Launching Tech Ventures | HBS Online

Ventures AI Course Assistant chat bot in two ways: like a virtual Teaching Assistant who can help you consolidate and confirm your understanding of course concepts, and as a virtual Learner Success Assistant who can help you stay on track... View Details
  • Blog

Leading Successful Digital Transformation

efficiency of supply chains, and chat bots are used to cut the cost of call centers. While it is always good to reduce costs and improve efficiency, focusing solely on efficiency implicitly assumes that the current operations and business... View Details
  • 25 Jan 2024
  • News

Alumni Gain Insights on Nigeria’s New Government; Taipei Alumni Host Faculty Guest

Clubs News Clubs News HBS Alumni in Nigeria Discuss New Government’s Fiscal Policies To better understand the economic and policy direction of Nigeria’s newly sworn-in government, the HBS Association of Nigeria hosted a hybrid program on December 14 featuring Taiwo... View Details
Keywords: Margie Kelley
  • Web

Frequently Asked Questions | HBS Online

ahead. Design Thinking and Innovation Could you tell me a little more about the AI Course Assistant chat bot? You can think of the beta version of the Design Thinking and Innovation AI Course Assistant chat bot in two ways: like a virtual... View Details
  • 01 Dec 2017
  • News

The Robots Are Coming to Save Your Job

Sawyer is one of two bots that Rethink Robotics has developed for the small-business market. (courtesy of Rethink Robotics) You can tell Rethink Robotics’ products by their faces: A small, white digital screen with two expressive eyes.... View Details
Keywords: Dan Morrell
  • Web

Hacking AI with HBS IT | Information Technology

common theme. This year, that theme was “Learning and Working with AI,” and teams were challenged to explore how AI could be strategically employed in IT’s work. AI has easily dominated the tech world over the last couple years, with AI View Details
  • 05 Nov 2024
  • Book

Building the Road to 'Small Business Utopia' with AI and Fintech

assistant who knew all about the business, including the goals and preferences of the owner. What if this bot could respond to requests in plain English to perform daily tasks and improve sales and marketing. Marshaling the predictive... View Details
Keywords: by Karen G. Mills; Financial Services
  • Web

From the Dean | Annual Report 2024

Transformation (DTx) groups pushed the boundaries of AI bots and other tools in ways that will transform how we teach and learn. Outside of the digital realm, the Institute for Business in Global Society (BiGS) hosted roundtable... View Details
  • 01 Mar 2012
  • News

Robots to the Rescue

warehouse. The bots rely on a Wi-Fi network and a grid of 2-D barcodes on the floor to navigate. Products are delivered to the human operators, who pick and pack the items and send them to shipping. “When I started out, companies were... View Details
Keywords: Deborah Blagg; e-commerce; order fulfillment; robotics; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade
  • 25 Feb 2020
  • News

The Past Informs the Future of Work

roles requiring different skill sets. In comparison, by 2018, Vodafone had installed chatbots—software applications simulating interactions with people—where one bot may replace three workers, but it hadn’t yet significantly altered its... View Details
Keywords: Jennifer Gillespie; Telecommunications; Information
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

and mistakes and abbreviations the CEO uses,” Choudhury says. “What that tells us, generally, is that at least technologically, we can create a writing bot for any one of us.” Illustrations by Ariana Cohen-Halberstam using images... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 17 Sep 2020
  • Blog Post

HBS Grads Launch Cybersecurity Nonprofit to Fight Infodemic

requires users to have a valid phone number, it blocks large amounts of bot army from polluting the GreenZone app with fake reviews, which is rampant on many other review sites. humanID is a B2B2C company and our client base ranges from... View Details
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

trade-offs between effectiveness and efficiency associated with the use of bots versus humans to create, nurture, and manage customer relationships. Second, they had to decide to what extent to anthropomorphize the chatbots. How... View Details
Keywords: Dina Gerdeman
  • Web

From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations | Information Technology

Hackathon? Participating in the Hackathon provided an exciting opportunity for our team to learn about new AI tools that not everyone was as familiar with. We set out to create a bot to analyze big data that could be used for something... View Details
  • 01 Jun 2024
  • News

Decoding the Promise and Perils of Generative AI

ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
  • 16 Jan 2020
  • News

Hitting the High Notes

chat bots in social media, data analytics to enhance candidate experience, and rewards to employees who refer successful hires. For nearly 30 years, Sheridan has been a high-level Human Capital Management consultant and expert on the... View Details
Keywords: Margie Kelley
  • 15 Nov 2018
  • News

Don’t Be Afraid of AI

I get very excited, where I say, "Wow. Can we make the world safer?" Because we can have little bots that are doing a specific thing, they don't have to be humanlike, they don't have to be doing everything. They can do just one thing. But... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 12 Jul 2019
  • News

The Birth of a Silicon Valley Blockbuster

site, is it a visitor like Jen and yes let’s make the experience better for your customer Jen or is it a hacker or a malicious bot trying to do something malicious. And so first it helps us provide better cybersecurity solutions to... View Details
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

the SMIC "Reverse BOT model" a municipality would build a capital-intensive fab and SMIC would operate it, sharply lowering its capital costs. This model gave the company a unique level of flexibility in an industry where... View Details
Keywords: Martha Lagace
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