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- All HBS Web (44)
- Faculty Publications (4)
- Web
Launching Tech Ventures | HBS Online
Ventures AI Course Assistant chat bot in two ways: like a virtual Teaching Assistant who can help you consolidate and confirm your understanding of course concepts, and as a virtual Learner Success Assistant who can help you stay on track... View Details
- Blog
Leading Successful Digital Transformation
efficiency of supply chains, and chat bots are used to cut the cost of call centers. While it is always good to reduce costs and improve efficiency, focusing solely on efficiency implicitly assumes that the current operations and business... View Details
- 25 Jan 2024
- News
Alumni Gain Insights on Nigeria’s New Government; Taipei Alumni Host Faculty Guest
Clubs News Clubs News HBS Alumni in Nigeria Discuss New Government’s Fiscal Policies To better understand the economic and policy direction of Nigeria’s newly sworn-in government, the HBS Association of Nigeria hosted a hybrid program on December 14 featuring Taiwo... View Details
Keywords: Margie Kelley
- Web
Frequently Asked Questions | HBS Online
ahead. Design Thinking and Innovation Could you tell me a little more about the AI Course Assistant chat bot? You can think of the beta version of the Design Thinking and Innovation AI Course Assistant chat bot in two ways: like a virtual... View Details
- 01 Dec 2017
- News
The Robots Are Coming to Save Your Job
Sawyer is one of two bots that Rethink Robotics has developed for the small-business market. (courtesy of Rethink Robotics) You can tell Rethink Robotics’ products by their faces: A small, white digital screen with two expressive eyes.... View Details
Keywords: Dan Morrell
- Web
Hacking AI with HBS IT | Information Technology
common theme. This year, that theme was “Learning and Working with AI,” and teams were challenged to explore how AI could be strategically employed in IT’s work. AI has easily dominated the tech world over the last couple years, with AI View Details
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
assistant who knew all about the business, including the goals and preferences of the owner. What if this bot could respond to requests in plain English to perform daily tasks and improve sales and marketing. Marshaling the predictive... View Details
- Web
From the Dean | Annual Report 2024
Transformation (DTx) groups pushed the boundaries of AI bots and other tools in ways that will transform how we teach and learn. Outside of the digital realm, the Institute for Business in Global Society (BiGS) hosted roundtable... View Details
- 01 Mar 2012
- News
Robots to the Rescue
warehouse. The bots rely on a Wi-Fi network and a grid of 2-D barcodes on the floor to navigate. Products are delivered to the human operators, who pick and pack the items and send them to shipping. “When I started out, companies were... View Details
- 25 Feb 2020
- News
The Past Informs the Future of Work
roles requiring different skill sets. In comparison, by 2018, Vodafone had installed chatbots—software applications simulating interactions with people—where one bot may replace three workers, but it hadn’t yet significantly altered its... View Details
- 05 Nov 2024
- Research & Ideas
AI Can Help Leaders Communicate, But Can't Make Employees Listen
and mistakes and abbreviations the CEO uses,” Choudhury says. “What that tells us, generally, is that at least technologically, we can create a writing bot for any one of us.” Illustrations by Ariana Cohen-Halberstam using images... View Details
- 17 Sep 2020
- Blog Post
HBS Grads Launch Cybersecurity Nonprofit to Fight Infodemic
requires users to have a valid phone number, it blocks large amounts of bot army from polluting the GreenZone app with fake reviews, which is rampant on many other review sites. humanID is a B2B2C company and our client base ranges from... View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
trade-offs between effectiveness and efficiency associated with the use of bots versus humans to create, nurture, and manage customer relationships. Second, they had to decide to what extent to anthropomorphize the chatbots. How... View Details
Keywords: Dina Gerdeman
- Web
From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations | Information Technology
Hackathon? Participating in the Hackathon provided an exciting opportunity for our team to learn about new AI tools that not everyone was as familiar with. We set out to create a bot to analyze big data that could be used for something... View Details
- 01 Jun 2024
- News
Decoding the Promise and Perils of Generative AI
ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
- 16 Jan 2020
- News
Hitting the High Notes
chat bots in social media, data analytics to enhance candidate experience, and rewards to employees who refer successful hires. For nearly 30 years, Sheridan has been a high-level Human Capital Management consultant and expert on the... View Details
Keywords: Margie Kelley
- 15 Nov 2018
- News
Don’t Be Afraid of AI
I get very excited, where I say, "Wow. Can we make the world safer?" Because we can have little bots that are doing a specific thing, they don't have to be humanlike, they don't have to be doing everything. They can do just one thing. But... View Details
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
site, is it a visitor like Jen and yes let’s make the experience better for your customer Jen or is it a hacker or a malicious bot trying to do something malicious. And so first it helps us provide better cybersecurity solutions to... View Details
- 18 Feb 2009
- First Look
First Look: February 18, 2009
the SMIC "Reverse BOT model" a municipality would build a capital-intensive fab and SMIC would operate it, sharply lowering its capital costs. This model gave the company a unique level of flexibility in an industry where... View Details
Keywords: Martha Lagace