ask the expert - Publications - Faculty & Research

February 2018
Article

The Impact of a Surprise Donation Ask

By: Christine L. Exley and Ragan Petrie

Individuals frequently exploit "flexibility" built into decision environments to give less. They use uncertainty to justify options benefiting themselves over others, they avoid information that may encourage them to give, and they avoid the ask itself. In this paper,... View Details

Keywords: Charitable Giving; Prosocial Behavior; Self-serving Biases; Excuses; Philanthropy and Charitable Giving; Behavior

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April 1986 (Revised April 1996)
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PlanPower: The Financial Planning Expert System

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Frequently Asked Questions

Need Help? Find Answers and Support Here Curious about what to expect when coming to campus? Please visit our health & safety protocols page. For the latest coronavirus updates for our community, please visit View Details

01 Mar 2019
News

Ask the Expert: Auto Pilot

When Mayfield Fund Managing Director Raj Kapoor (MBA 1996), the cofounder and former CEO of Snapfish and fitmob, joined Lyft as chief strategy officer in 2016, he was intent on finding ways to reduce human impact on climate change. View Details

Keywords: Jen McFarland Flint; Motor Vehicle and Parts Dealers; Retail Trade

01 Jun 2018
News

Ask the Expert: Star Search

Above: photo by Getty/Bloomberg Nobody, says Kate Gulliver (MBA 2009), chooses to work somewhere just because they offer a free lunch. “I think people care far more about being excited about the content of View Details

Keywords: Dan Morrell

04 Sep 2019
News

Ask the Expert: Bounce Back

Illustration by Michael Sloan/The i Spot Illustration by Michael Sloan/The i Spot The rate at which people have been signing on to social media in the last decade had many marketers wondering if it might... View Details

Keywords: Jen McFarland Flint

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

When CEOs speak with Rob Kaplan looking for answers, he usually focuses them instead on figuring out and discussing the right questions. "Show me a company, nonprofit, or a government leader that is struggling, and almost invariably... View Details

Keywords: by Carmen Nobel

28 May 2019
News

Ask the Expert: In Security

Illustration by Taylor Callery Remember a decade ago, when the main cybersecurity worry was a retail breach of credit card information? “Obviously that still happens,” says Chris Young (MBA 2003), CEO of the... View Details

Keywords: Jen McFarland Flint; cybersecurity

01 Dec 2016
News

Ask the Expert: Energy’s Next Era

© d20/ZUMA © d20/ZUMA Governments across the globe are getting serious about weaning themselves off of fossil fuels. Denmark has pledged to be powered solely by renewable energy by 2050; Sweden pledged to reach View Details

23 Mar 2016
Working Paper Summaries

Finding Excuses to Decline the Ask

Keywords: by Christine Exley & Ragan Petrie

21 Oct 2024
News

Fortune 500 CEO ‘Always’ Asks Her Employees This Question—Harvard Expert Says It’s Great Leadership: ‘Well Done’

2018
Working Paper

Learning to Become a Taste Expert

By: Kathryn A. Latour and John A. Deighton

Evidence suggests that consumers seek to become more expert about hedonic products to enhance their enjoyment of future consumption occasions. Current approaches to becoming an expert center on cultivating an analytic mindset. In the present research the authors... View Details

Keywords: Hedonic; Wine; Expertise; Holistic; Analytic; Sensory; Taste; Learning; Experience and Expertise; Analysis; Perception

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02 May 2019
Sharpening Your Skills

How To Ask Better Questions

Asking the right questions is the key to unlocking talent, opportunity, money, even second dates. Research shows asking follow-up questions... View Details

Keywords: by Kristen Senz

September 20, 2019
Editorial

Why Asking for Advice Is More Effective Than Asking for Feedback

By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans

Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details

Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication

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20 Sep 2019
News

Why Asking for Advice Is More Effective Than Asking for Feedback

01 Dec 2014
News

Ask the Expert: A Fair Share

Rent out your house, your car, even your bike—are there any limits to what people will part with (and what regulators will allow) in the new sharing economy? We called on Shelby Clark (MBA 2010)—founder of View Details

Economist Impact: Expert Q&A

Hybrid work refers to a spectrum of flexible work arrangements in which an employee’s work location and/or hours are not strictly standardised.

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27 Oct 2017
News

Experts hope cities rise to the occasion

2020
Working Paper

When Do Experts Listen to Other Experts? The Role of Negative Information in Expert Evaluations for Novel Projects

By: Jacqueline N. Lane, Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan and Karim R. Lakhani

The evaluation of novel projects lies at the heart of scientific and technological innovation, and yet literature suggests that this process is subject to inconsistency and potential biases. This paper investigates the role of information sharing among experts as the... View Details

Keywords: Project Evaluation; Innovation; Knowledge Frontier; Negativity Bias; Projects; Innovation and Invention; Information; Diversity; Judgments

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