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  • All HBS Web  (103)
    • News  (26)
    • Research  (71)
  • Faculty Publications  (53)

Show Results For

  • All HBS Web  (103)
    • News  (26)
    • Research  (71)
  • Faculty Publications  (53)
← Page 2 of 103 Results →
  • June 1992 (Revised May 1996)
  • Case

Xerox Corp.: Leadership Through Quality (B)

Provides an evaluation of the "Leadership Through Quality" effort at Xerox. The assessment includes both negative and positive factors based on extensive interviews and surveys. Based on this assessment, a plan of action is determined and presented which was endorsed... View Details
Keywords: Organizational Change and Adaptation; Quality; Service Industry; Electronics Industry
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Jick, Todd D. "Xerox Corp.: Leadership Through Quality (B)." Harvard Business School Case 492-045, June 1992. (Revised May 1996.)
  • December 1990 (Revised March 1991)
  • Case

Balanced Workforce at Xerox Corp.

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Friedman, Raymond A. "Balanced Workforce at Xerox Corp." Harvard Business School Case 491-049, December 1990. (Revised March 1991.)
  • January 1989 (Revised March 1990)
  • Case

Xerox Corp.: Executive Support Systems

By: Lynda M. Applegate
Keywords: Information Technology Industry
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Applegate, Lynda M. "Xerox Corp.: Executive Support Systems." Harvard Business School Case 189-134, January 1989. (Revised March 1990.)
  • April 1994
  • Supplement

Xerox and Fuji Xerox, Video

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Gomes-Casseres, Benjamin. "Xerox and Fuji Xerox, Video." Harvard Business School Video Supplement 794-519, April 1994.
  • March 1991
  • Supplement

Black Caucus Groups at Xerox Corp., January 1991, Video (Abridged)

Eight of the founding members of the black caucus movement at Xerox speak about their experiences. The film vividly shows the individuals who made the caucus system happen, how they interact together, and their commitment to performance, mutual support, and the black... View Details
Keywords: Networks; Race; Organizations; Technology Industry
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Friedman, Raymond A. "Black Caucus Groups at Xerox Corp., January 1991, Video (Abridged)." Harvard Business School Video Supplement 891-514, March 1991.
  • February 1994
  • Case

Xerox Corp.: The Customer Satisfaction Program (B)

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Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program (B)." Harvard Business School Case 594-110, February 1994.
  • July 1988 (Revised July 1990)
  • Case

Xerox Corp.: Information Technology Support of Product Development

By: James I. Cash Jr. and Donna B. Stoddard
Keywords: Product Development; Information Technology
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Cash, James I., Jr., and Donna B. Stoddard. "Xerox Corp.: Information Technology Support of Product Development." Harvard Business School Case 189-022, July 1988. (Revised July 1990.)
  • December 1995
  • Teaching Note

Rank Xerox U.K. (A) (B) TN

By: Thomas H. Davenport and Richard L. Nolan
Citation
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Davenport, Thomas H., and Richard L. Nolan. "Rank Xerox U.K. (A) (B) TN." Harvard Business School Teaching Note 396-116, December 1995.
  • May 1990
  • Teaching Note

Xerox Corp.: Executive Support Systems, Teaching Note

By: Lynda M. Applegate
Keywords: Management Teams; System; Consumer Products Industry; Manufacturing Industry
Citation
Related
Applegate, Lynda M. "Xerox Corp.: Executive Support Systems, Teaching Note." Harvard Business School Teaching Note 190-182, May 1990.
  • February 1990 (Revised February 1993)
  • Case

Xerox and Leasing in the Copier Industry

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Brandenburger, Adam M., and Vijay Krishna. "Xerox and Leasing in the Copier Industry." Harvard Business School Case 190-129, February 1990. (Revised February 1993.)
  • July 1990 (Revised October 1995)
  • Case

Xerox Corp.: Leadership of the Information Technology Function (B)

By: Lynda M. Applegate
Keywords: Information Technology; Information Technology Industry
Citation
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Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (B)." Harvard Business School Case 191-024, July 1990. (Revised October 1995.)
  • March 1988 (Revised September 1995)
  • Case

Xerox Corp.: Leadership of the Information Technology Function (A)

By: Lynda M. Applegate and Donna B. Stoddard
Keywords: Leadership; Information Technology; Information Technology Industry
Citation
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Applegate, Lynda M., and Donna B. Stoddard. "Xerox Corp.: Leadership of the Information Technology Function (A)." Harvard Business School Case 188-113, March 1988. (Revised September 1995.)
  • February 1992
  • Supplement

Xerox and Fuji Xerox: Comments by CEO Paul Allaire, Video

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Gomes-Casseres, Benjamin. "Xerox and Fuji Xerox: Comments by CEO Paul Allaire, Video." Harvard Business School Video Supplement 792-514, February 1992.
  • March 2005
  • Supplement

Anne Mulcahy: Leading Xerox through the Perfect Storm (B)

By: William W. George and Andrew N. McLean
Supplements the (A) case. View Details
Keywords: Financial Liquidity; Insolvency and Bankruptcy; Profit; Leadership Development; Personal Development and Career; Motivation and Incentives; Service Industry; Computer Industry
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George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (B)." Harvard Business School Supplement 405-065, March 2005.
  • April 1985
  • Supplement

Xerox Corp.: Fred Henderson, VP Corporate Quality Office, Video

By: John P. Kotter and Jay W. Lorsch
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Kotter, John P., and Jay W. Lorsch. "Xerox Corp.: Fred Henderson, VP Corporate Quality Office, Video." Harvard Business School Video Supplement 885-519, April 1985.
  • July 1974 (Revised November 1976)
  • Case

Xerox Corp. Distribution System (A): Consolidation of Regional Inventory

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Wyckoff, Daryl D., and William L. Berry. "Xerox Corp. Distribution System (A): Consolidation of Regional Inventory." Harvard Business School Case 675-003, July 1974. (Revised November 1976.)
  • 27 May 2021
  • News

CEO Series: Ursula Burns on Leading with Authenticity at Xerox

  • February 2008
  • Teaching Note

Anne Mulcahy: Leading Xerox through the Perfect Storm (TN) (A) and (B)

By: Bill George
Teaching Note for 405050 and 405065. View Details
Keywords: Financial Liquidity; Crisis Management; Profit; Leadership Development; Personal Development and Career; Motivation and Incentives; Knowledge Acquisition; Service Industry; Computer Industry
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George, Bill. "Anne Mulcahy: Leading Xerox through the Perfect Storm (TN) (A) and (B)." Harvard Business School Teaching Note 408-101, February 2008.
  • 11 Dec 2023
  • Podcast

How Anne Mulcahy Turned Xerox Around – and What Came After

During the 2000s, Anne Mulcahy was faced with the seemingly unsurmountable challenge of saving Xerox, rising to the position of CEO after her predecessor had been unsuccessful. In this retrospective, Mulcahy discusses the leadership lessons she learned, the role she... View Details
  • September 1988 (Revised September 1995)
  • Teaching Note

Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note

By: Lynda M. Applegate
Keywords: Leadership; Information Technology; Manufacturing Industry; Consumer Products Industry
Citation
Related
Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note." Harvard Business School Teaching Note 189-069, September 1988. (Revised September 1995.)
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