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  • May–June 2024
  • Article

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: Prejudice and Bias; Gender; Training; Recruitment; Personal Development and Career
Related
  • 2023
  • Working Paper

Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs

By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: STEM; Selection and Staffing; Gender; Prejudice and Bias; Training; Equality and Inequality; Competency and Skills
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  • 31 Jan 2014
  • Working Paper Summaries

The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay

Keywords: by Hummy Song, Anita L. Tucker & Karen L. Murrell; Health
  • 01 Mar 2013
  • Working Paper Summaries

Hurry Up and Wait: Differential Impacts of Congestion, Bottleneck Pressure, and Predictability on Patient Length of Stay

Keywords: by Jaeker Berry Jillian & Anita L. Tucker; Health
  • 18 Apr 2013
  • Working Paper Summaries

The Impact of Pooling on Throughput Time in Discretionary Work Settings: An Empirical Investigation of Emergency Department Length of Stay

Keywords: by Hummy Song, Anita L. Tucker & Karen L. Murrell; Health
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

notice that I am not as sharp as I used to be. Other people receive the social and professional attention I used to receive. I have to decrease my workload and step back from daily activities I once completed with ease. I am no longer... View Details
Keywords: by Avery Forman
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

attendance and behavior, asked some workers to reapply for their jobs, and gave what seemed like unmanageable workloads to others. Some employees returned from vacation to find that a company car, badge, or desk had been stripped from... View Details
Keywords: by Michael Blanding
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

tougher time getting work done than others. Whenever possible, managers should trust workers to make decisions about what they can and cannot accomplish, Neeley says. And based on input from employees, managers may want to evaluate each employee’s View Details
Keywords: by Dina Gerdeman
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

were instituted, the company’s most productive salespeople left the firm at a significantly higher rate (28 percent) than other agents. The result was a 6 percent sales decline. However, among those who stayed, their workloads did not... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

time they tried a big change (in their case, the "customer centric" initiative), they were unsuccessful, and some of the consequences (impossible workloads for a while, a few good people's careers derailed) were very unpleasant.... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 30 Jul 2013
  • First Look

First Look: July 30

https://www.hbs.edu/faculty/Pages/download.aspx?name=kupor%20tormala%20norton%20rucker.pdf Working Papers An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay By: Berry Jaeker, Jillian, and Anita Tucker... View Details
Keywords: Anna Secino
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

symbol and a renforcer of social and class divisions. Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance Employees facing increased workloads usually tackle easier tasks first. This study by... View Details
Keywords: by Sean Silverthorne
  • 09 Aug 2017
  • Sharpening Your Skills

Productivity Tips You Probably Haven't Considered Before

Completing Easy Tasks Hurts Long-Term Performance Employees facing increased workloads usually tackle easier tasks first. This study shows that it happens because people feel positive emotions after task completion, yet it could hurt... View Details
Keywords: by Sean Silverthorne
  • 08 Feb 2000
  • Research & Ideas

Women Negotiating in the New Millenium

anticipate those questions." Equally important is the need to recognize opportunities for negotiation. Women take tough assignments, she said, but undermine themselves by not negotiating to make the new workload successful in terms... View Details
Keywords: by Martha Lagace
  • 03 Apr 2013
  • What Do You Think?

Will Women Leaders Influence the Way We Work?

pursued on a part-time basis with a workload designed accordingly and an emphasis on the quality vs. the quantity of work accomplished. This article is part of a continuing series on faculty research and teaching commemorating the 50th... View Details
Keywords: by James Heskett
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

their networking devices for one evening of PTO, "predictable time off." There could be no perceived increase in anyone's workload or deterioration in client service resulting from the PTO. She provided the group with a process... View Details
Keywords: by James Heskett; Consulting
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

individuals can increase their service time, up to a point, to complete work more quickly. As the number of tasks increases, however, workers may also manage their workload by a different process—task selection. Drawing on research on... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

payroll hours in an industry full of uncertainties. "In an optimal world, a manager would know exactly how much workload would exist at a store in any given month. In reality, that's never clear—some customers require more time than... View Details
Keywords: by Julia Hanna; Retail
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

perform. That is, AI could inadvertently serve to exacerbate the patient-volume problem, rather than relieve physician workloads and improve the patient experience. Health care is at a turning point: We need policies and organizational... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 23 Mar 2010
  • First Look

First Look: March 23

Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion Zeynep TonHarvard Business School Case 610-051 This case illustrates the challenges associated with matching staffing levels with variable workload in... View Details
Keywords: Martha Lagace

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