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  • 2011
  • Book

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

By: Teresa M. Amabile and Steve J. Kramer
The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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  • May–June 2018
  • Article

The Surprising Power of Questions

By: Alison Wood Brooks and Leslie K. John
Much of an executive’s workday is spent asking others for information—requesting status updates from a team leader, for example, or questioning a counterpart in a tense negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught... View Details
Keywords: Interpersonal Communication; Communication Strategy; Information; Knowledge Sharing; Performance Effectiveness
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  • May 2022
  • Article

The Impact of COVID-19 on Digital Communication Patterns

By: Evan DeFilippis, Stephen Michael Impink, Madison Singell, Jeff Polzer and Raffaella Sadun
We explore the impact of COVID-19 on employees’ digital communication patterns through an event study of lockdowns in 16 large metropolitan areas in North America, Europe, and the Middle East. Using de-identified, aggregated meeting and email meta-data from 3,143,270... View Details
Keywords: Meetings; Email; COVID-19 Pandemic; Communication Technology; Health Pandemics; Time Management
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  • August 2019
  • Case

Humanistic Capitalism at Brunello Cucinelli

By: Francesca Gino and Gary Pisano
This case explores one company’s attempt to experiment with a different underlying model for a capitalist enterprise. Brunello Cucinelli, S.p.A. is a leading manufacturer of luxury fashion apparel. Despite being a publicly traded enterprise with annual revenues... View Details
Keywords: Corporate Culture; Human Resource Practices; Growth; Growth Strategy; Motivation; Values; Fashion; Capitalism; Organizational Culture; Values and Beliefs; Human Resources; Management; Business Model; Policy; Behavior; Growth and Development Strategy; Luxury; Italy
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  • 2021
  • Working Paper

The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time

By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang
Cross-border communication costs have plummeted and enabled the global distribution of work, but frictions attributable to distance persist. We estimate the causal effects of temporal distance, i.e., time zone separation between employees, on intra-firm communication,... View Details
Keywords: Communication Patterns; Time Zones; Geographic Frictions; Knowledge Workers; Multinational Companies; Communication; Multinational Firms and Management; Geographic Location
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  • 31 Mar 2011
  • Working Paper Summaries

What Do CEOs Do?

Keywords: by Oriana Bandiera, Luigi Guiso, Andrea Prat & Raffaella Sadun

    The Progress Principle

    By  Teresa M. Amabile, and Steven J. Kramer.

    Harvard Business Review Press, 2011.

    The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive... View Details

    • 2013
    • Article

    The Impact of Electronic Health Record Use on Physician Productivity

    By: Julia Adler-Milstein and Robert S. Huckman
    To examine the impact of the degree of electronic health record (EHR) use and delegation of EHR tasks on clinician productivity in ambulatory settings.
    Study Design: We examined EHR use in primary care practices that implemented a web-based EHR from athenahealth... View Details
    Keywords: Electronic Health Records; Health Care; Productivity; Healthcare IT; Information Technology; Performance Productivity; Health Care and Treatment; Health Industry
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    • January–February 2021
    • Article

    Between Home and Work: Commuting as an Opportunity for Role Transitions

    By: Jon M. Jachimowicz, Julia Lee Cunningham, Bradley Staats, Francesca Gino and Jochen I. Menges
    Across the globe, every workday people commute an average of 38 minutes each way, yet surprisingly little research has examined the implications of this daily routine for work-related outcomes. Integrating theories of boundary work, self-control, and work-family... View Details
    Keywords: Commuting; Boundary Work; Self-control; Work-family Conflict; Prospection; Transition
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    • May 2007
    • Article

    Inner Work Life: Understanding the Subtext of Business Performance

    By: Teresa M. Amabile and Steven J. Kramer
    Anyone in management knows that employees have their good days and their bad days and that, for the most part, the reasons for their ups and downs are unknown. Most managers simply shrug their shoulders at this fact of work life. But does it matter, in terms of... View Details
    Keywords: Employees; Performance; Motivation and Incentives; Perception; Practice
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    • Web

    Great American Business Leaders of the 20th Century - Leadership

    Americans with Disabilities Act Welfare reform Antitrust action initiated against Microsoft Influence: Medium-Low 1900 19 Fewer than 500,000 union members Department of Commerce and Labor created Influence: Medium 10 1910 19 Ford doubles factory wages and shortens... View Details
    • 14 Feb 2023
    • Research & Ideas

    When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

    could be systematically scrutinized. He found that sabbaticals tend to follow one or more three distinct phases: Recover: Participants almost always started with a period of relaxation and unplugging to recover from their workday selves.... View Details
    Keywords: by Michael Blanding
    • 19 Dec 2022
    • Research & Ideas

    The 10 Most Popular Articles of 2022

    even in a job you don't love. 9. Rituals at Work: Teams That Play Together Stay Together Rituals—even seemingly silly ones—help employees bond and add meaning to their work, says research by Michael Norton, Francesca Gino, and colleagues. Who wouldn't welcome a View Details
    Keywords: by Danielle Kost
    • 14 Sep 2020
    • Research & Ideas

    You're Right! You Are Working Longer and Attending More Meetings

    Work-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million people in 16 global cities found that the average View Details
    Keywords: by Danielle Kost
    • 27 Jul 2020
    • Book

    Reflection: The Pause That Brings Peace and Productivity

    there slowly” to get a “feel for how things are going.” Other managers turn to nature. One manager, quoting her father, a farmer, said, “The number of people who can walk outside and just look up is so small.” Hitting the beach or a nature trail in the middle of a... View Details
    Keywords: by Dina Gerdeman
    • 10 Jan 2023
    • Op-Ed

    Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

    directors. Or perhaps you have shifted in the way you approach the workday as you went from being single to being married with children. Who have you become? Think about your key characteristics, your behavioral patterns and attitudes.... View Details
    Keywords: by Julia Austin
    • 18 Mar 2019
    • Research & Ideas

    Stuck in Commuter Hell? You Can Still Be Productive

    Workers commute an average 38 minutes each way between home and work—a trip that can feel like a dreadful chore before the workday even begins. In fact, long commutes lower job satisfaction and increase employee turnover. Now, recent... View Details
    Keywords: by Dina Gerdeman
    • Web

    The 20th Century Zeitgeist - Leadership

    and Labor created Influence: Medium 10 1910 s 19 Ford doubles factory wages and shortens workday Labor Secretary position created Worker shortage: Unions double membership and increase wages Influence: Medium-Low 20 1920 s 19 Union... View Details
    • 12 Mar 2021
    • News

    My Favorite Case

    workday started at 9:00 a.m., everyone was already in the office when he arrived at 8:30 a.m. As for weekends, almost everyone also showed up to work on Saturdays. Almost nine months after starting the job and things hadn’t worked out as... View Details
    Keywords: Business Schools & Computer & Management Training; Educational Services
    • 01 Oct 2001
    • News

    Guy de Chazal: Changing Focus

    he will cut back on his hours at Morgan Stanley in order to devote more time to some other important priorities, beginning, he says, with his family. For years, de Chazal's demanding workdays have been bracketed by lengthy train rides to... View Details
    Keywords: Deborah Blagg