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- All HBS Web (63)
- Faculty Publications (26)
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- All HBS Web (63)
- Faculty Publications (26)
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- May 2012 (Revised January 2013)
- Case
Wikipedia: Project Esperanza
By: Mikolaj Jan Piskorski, Andreea Gorbatai and Tiona Zuzul
In October 2006, Wikipedia was the largest volunteer-run on-line encyclopedia which could be freely read and edited by anyone with internet access. Within almost six years of its founding in 2001, the project had attracted hundreds of thousands of editors who had... View Details
Keywords: Web-enabled Application; Internet; Information Publishing; Social and Collaborative Networks; Groups and Teams; Publishing Industry; United States
Piskorski, Mikolaj Jan, Andreea Gorbatai, and Tiona Zuzul. "Wikipedia: Project Esperanza." Harvard Business School Case 712-493, May 2012. (Revised January 2013.)
- 03 Nov 2016
- Working Paper Summaries
Ideological Segregation among Online Collaborators: Evidence from Wikipedians
- Research Summary
Social media and user-generated content
In this project, Professor Piskorski, jointly with Andreea Gorbatai, examines inherent trade-offs in provision of user-generated content, using Wikipedia as a research setting. In Wikipedia, every user has the right to add material to an article, but with no... View Details
- Article
Conversational Receptiveness: Expressing Engagement with Opposing Views
By: M. Yeomans, J. Minson, H. Collins, H. Chen and F. Gino
We examine “conversational receptiveness”—the use of language to communicate one’s willingness to thoughtfully engage with opposing views. We develop an interpretable machine-learning algorithm to identify the linguistic profile of receptiveness (Studies 1A-B). We then... View Details
Keywords: Receptiveness; Natural Language Processing; Disagreement; Interpersonal Communication; Relationships; Conflict Management
Yeomans, M., J. Minson, H. Collins, H. Chen, and F. Gino. "Conversational Receptiveness: Expressing Engagement with Opposing Views." Organizational Behavior and Human Decision Processes 160 (September 2020): 131–148.
- 28 Jan 2019
- Research & Ideas
Forget Cash. Here Are Better Ways to Motivate Employees
workplace event to hand out checks, and invite the employees’ peers. Perhaps add a certificate of appreciation along with the check. “People are more likely to contribute posts on Wikipedia when they receive a public certificate of... View Details
Keywords: by Dina Gerdeman
- Research Summary
Overview
By: Feng Zhu
Professor Zhu’s research focuses on the design of platform business models and its impact on platform performance. Platforms have become central to our economy. A platform is a product or service that enables two or more customer groups to interact. For example,... View Details
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
1984 book by Edward Freeman. Roland Marchand may or may not have helped the notion along when he wrote about it as an element of the “corporate soul.” Wikipedia provides one notion of how the concept works in practice: “Stakeholder... View Details
Keywords: by James Heskett
- 31 Jul 2014
- Research & Ideas
A Scholarly Crowd Explores Crowdsourcing
professor at HBS) and Assistant Professor Feng Zhu, analyzed several thousand articles on the king of crowdsourced knowledge, Wikipedia, searching for phrases that would indicate political bias. What they found is that many articles posted on View Details
Keywords: by Sean Silverthorne
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
messages I received were that if leadership involves control, it is only over setting an organization's course and priorities." HBS Cases: How Wikipedia Works (or Doesn't) For HBS professor Andrew McAfee, View Details
Keywords: by Sean Silverthorne
- 21 Oct 2014
- First Look
First Look: October 21
subjective well-being. Download working paper: http://www.hbs.edu/faculty/Publication%20Files/15-021_500f17e8-a78c-4301-a2be-755a1fdd6679.pdf Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and View Details
Keywords: Sean Silverthorne
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
National Geographic Genographic project (Inga Ness), Trendwatcher (Gerald Nanninga), and Wikipedia (Adnan Younis Lodhi and Sameer Kamat). In spite of the advantages of putting customers to work, a number of cautions were raised as well.... View Details
Keywords: by Jim Heskett
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
core (“the dominant organizations, institutions, groups, and processes of the pre-Internet era,” that, for example, produced our printed encyclopedias) to the crowd (“new participants and practices enabled by the net and its attendant technologies”) and the View Details
Keywords: by James Heskett
- 17 Jul 2012
- First Look
First Look: July 17
Esperanza Mikołaj Jan Piskorski, Andreea Gorbatai, and Tiona ZuzulHarvard Business School Case 712-493 In October 2006, Wikipedia was the largest volunteer-run online encyclopedia, which could be freely read and edited by anyone with... View Details
Keywords: Sean Silverthorne
- 18 Aug 2017
- Op-Ed
Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump
one hour later attacking him and Merck. Kenneth C. Frazier (Photo courtesy Wikipedia Commons) By late Monday there were further resignations from the manufacturing group by Under Armour’s Kevin Plank, Intel’s Brian Krzanich, and Alliance... View Details
Keywords: by Bill George
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
Quarterly Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopædia Britannica and Wikipedia By: Greenstein, Shane, and Feng Zhu Abstract—Organizations today can use both crowds and experts to produce... View Details
Keywords: Sean Silverthorne
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
social networks involves selling access to members based on their personal information. Subscription and freemium models get talked about, but even Wikipedia can't make such models work. Q: So what fate does Ello face? Any advice for... View Details
- 09 Oct 2017
- Research & Ideas
Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements
Fox News has influenced how companies disclose financial news. Legal analyst Gregg Jarrett on the set in 2016. Source: Wikipedia Commons, CC 3.0) The United States presidential election of 2000 took place in a simpler time. The internet... View Details
- 20 Sep 2011
- First Look
First Look: September 20
number of distinct predictions about the cost of capital for alternatives relative to traditional mean-variance analysis. Download the paper: http://www.hbs.edu/research/pdf/12-013.pdf Testing Coleman's Social-Norm Enforcement Mechanism: Evidence from View Details
Keywords: Sean Silverthorne
- 20 Mar 2017
- Book
Why Companies Are Placing Users at the Core of Their Innovation Strategies
can take these approaches and bring them to market. About 15 years ago, this was viewed as very exotic and different. Now, there are enough examples in the economy—from Wikipedia as an open source and InnoCentive as a crowdsourcing... View Details
Keywords: by Dina Gerdeman