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  • All HBS Web  (99)
    • News  (20)
    • Research  (45)
  • Faculty Publications  (14)

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  • All HBS Web  (99)
    • News  (20)
    • Research  (45)
  • Faculty Publications  (14)
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  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

are discussed. Download the paper: http://www.hbs.edu/research/pdf/08-080.pdf Turning Waste into By-Product (revised) Author:Deishin Lee Abstract We determine, in a competitive setting, the optimal operating regimes for a firm that... View Details
Keywords: Martha Lagace
  • 18 Oct 2011
  • First Look

First Look: October 18

  PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

Recovery (A) Deishin Lee, Baris Ata, and Mustafa H. TongarlakHarvard Business School Case 611-033 This case describes the waste management industry and a clean technology solution for landfill diversion and... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

make cities in smarter ways, so that they are built more quickly, with less waste and overall impact on the environment during the construction process. Environmental performance will improve in part due to building better buildings. For... View Details
Keywords: by Staff; Energy; Utilities
  • 01 Mar 2004
  • What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

To compete with truly 'sticky' customer service, you're going to need to get creative . . ." Jim Coyle suggests that this may involve putting in place effective service recovery programs that "fix problems when they are brought... View Details
Keywords: by James Heskett
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

without informing other departments, leading to waste and duplication. Respect among peers declined. Employees regularly went to the press to air grievances, reinforcing the BBC's culture of blame.— Rosabeth Moss Kanter BBC: In 1999, the... View Details
Keywords: by Rosabeth Moss Kanter
  • 12 Mar 2007
  • Research & Ideas

The New Real Estate

are insisting that new construction in their cities be "green" and LEED (Leadership in Energy and Environmental Design) certified. While the LEED system of classifying green construction is far from perfect, it goes a long way to improving the inefficient... View Details
Keywords: by Arthur I. Segel; Construction; Real Estate
  • 15 Nov 2012
  • Research & Ideas

Funding the Design of Livable Cities

reduce greenhouse gas emissions, sophisticated design and engineering that cuts energy use by maximizing natural light and reducing the need for heating and air conditioning services is far more effective. Building designs that... View Details
Keywords: by Lisa Chase; Construction; Real Estate; Energy; Utilities
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

company's commitment to sustainability mean that firms that ignore this do so at their own risk. BMW Group has been a leader in recognizing this. Several years ago, it issued a Sustainable Value Report detailing energy consumed, water consumed, View Details
Keywords: by Staff
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

design changes. It describes trade-offs associated with several major policy decisions, including whether to hold firms physically or financially responsible for the recovery of their products, when to impose recycling fees, whether to... View Details
  • 01 Mar 2016
  • First Look

March 1, 2016

piping. Standard welfare economics teaches us that either subsidies or Pigouvian fines can solve that problem, but both solutions are problematic when institutions are weak. Subsidies lead to waste and corruption; fines lead to extortion... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Want to get a heated debate going among technologists? Ask them this question: Can the open source software movement defeat (or severely cripple) Microsoft in the marketplace? With little academic attention focused on this question,... View Details
Keywords: by Sean Silverthorne; Technology
  • 28 Jan 2014
  • First Look

First Look: January 28

"eyeballs") has become so competitive that attention can be regarded as a currency. The rising cost of this ingredient in the marketplace is causing marketers to waste money on costly attention sources or reduce their investment... View Details
Keywords: Sean Silverthorne
  • 20 May 2014
  • First Look

First Look: May 20

consistency across the hotel properties in the brand portfolio. Competition was heating up, and Paul had a goal to expand her hotel portfolio to twenty properties in the next ten years. Paul knew that she had to make some major changes to... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

billion additional urban dwellers. Second, shared resources like clean water, clean air, energy, and places to put solid waste are already scarce and constrained. Urbanization will only exacerbate these pressures. Third, almost no local... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

of post-conflict recovery as well as the challenges associated with a reliance on oil wealth, including the resource curse and Dutch disease. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/711016-PDF-ENG Risk and Reward in... View Details
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

health care. Rosabeth Moss Kanter: Find common ground, let the young lead First COVID, then confidence. With Joe Biden in the White House, the year 2021 is likely to be defined not just by recovery but by big leaps forward in the economy... View Details
Keywords: by Dina Gerdeman
  • 16 Apr 2013
  • First Look

First Look: April 16

women. These were hotpants not of the 1960s hipster variety, but instead the first sportswear product of the new brand Zaggora that was made with a specially developed multi-ply fabric technology that heated up during a workout. While the... View Details
Keywords: Sean Silverthorne
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