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  • All HBS Web  (163)
    • News  (53)
    • Research  (89)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (8)

Show Results For

  • All HBS Web  (163)
    • News  (53)
    • Research  (89)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (8)
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  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

below, Frazier provides insights into this turbulent period of American history with Tsedal Neeley (@tsedal), the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Topics ranged from corporate America’s role... View Details
Keywords: by Staff; Pharmaceutical
  • 03 Mar 2003
  • Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

entrepreneur if the entrepreneur stumbles? Do they have good contacts in the industry? In trying to build alliances, do they know the big players? A no-name firm offering the highest valuation is often not the best source of equity. #5: View Details
Keywords: by Staff
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

Renewal," (available soon) Koehn and coauthors Kelly McNamara, Nora Khan, and Elizabeth Legris trace the dramatic arc of the company's past seven-plus years—a period that saw Starbucks teeter on the brink of insolvency, dig deep to... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 02 Jul 2013
  • First Look

First Look: July 2

Double-Digit Growth Experiences By: Werker, Eric D Abstract—This extended memorandum identifies episodes of sustained double-digit growth in real GDP, defined as a compound annual growth rate of 10% or more over a period of 8 years or... View Details
Keywords: Anna Secino
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

future. These preferences can in some cases last over decades. The report jogs your memory for your next visit or helps someone else pick up the solicitation thread. Two relationships for an educational institution that evolved over a 40-year View Details
Keywords: by Danielle Kost
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

members. So, this period requires a new frontier of flexibility, the professors say. Managers should ask employees what challenges they face and allow workers the freedom to choose their own best windows of time to get work done, whether... View Details
Keywords: by Dina Gerdeman
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

bookings drop by an estimated 12 percent in the time period studied compared to white, Black, or Hispanic hosts—just one way that Asians experienced broad discrimination after the pandemic’s origins in China were politicized, finds a new... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

articulate how innovative people think. So over a period of years, we interviewed hundreds of innovators and almost 5,000 executives to identify ways of thinking that distinguish innovative people from typical executives. What we found is... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 04 May 2011
  • Research & Ideas

Is Web Surfing Distracting Your Workers?

instructor returned to the room. Only 30 percent of the kids could hold out. But instead of measuring wait time, the team measured the ability of children to complete actual work tasks—folding paper per instructions—at an Italian summer... View Details
Keywords: by Michael Blanding
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

to be processed more slowly, leading to longer stays in the bankruptcy “hospital.” Not only would professional fees go up (especially burdensome for smaller businesses), but process delays would force companies to wait longer to obtain... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 10 Oct 2012
  • Research & Ideas

Taking Advantage of Life’s (Few and Far Between) Inflection Points

waiting for a nudge that would push it from winter to spring. I loved these "walking meetings," which we had begun when I was a grad student and continued through our years of working together at the university. While we sometimes had a... View Details
Keywords: Re: Howard H. Stevenson
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

and operational challenges. It provided employees with tools and equipment to set up their workstation at home. The company proactively managed uncertainty with clients. Instead of passively waiting for demand to change, it tried to... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

laundromat called “Linens and Lattes” that would let customers drink coffee, socialize, and surf the web while waiting for their clothes to dry). Well into the night, the judges discussed the presentations over dinner at Harvest... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

short periods of time. If you're traveling to Rio de Janeiro next week and you just bought a $700 camera that you fear you’ll lose, you can upload some information about the camera to the Trov app, swipe right, and insure it from the... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

can come when work life and home life become entangled. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage from Around Harvard and Beyond COVID-19 Business Impact Center (Harvard Business School) Your CEO Succession Plan Can’t View Details
Keywords: by Tsedal Neeley
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

“Some companies have reacted [to the spread of coronavirus] by laying off staff and closing their doors, hunkering down and waiting for the storm to pass. Others have decided to pivot. They've come up with innovative ideas of how to... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

shorter. In this context, customers would feel exploited if they had to pay to make their flights. In addition, my experiments show that individuals don't feel comfortable cutting in line when jumping the queue results in longer waiting... View Details
Keywords: by Sean Silverthorne
  • 14 Dec 2015
  • Research & Ideas

Airbnb Hosts Discriminate Against African-American Guests

on the frequency of names from birth certificates of babies born in Massachusetts in the mid-1970s. Using these twenty guest accounts, the researchers sent some 6,400 to Airbnb hosts over a period of three weeks in July, 2015. Then they... View Details
Keywords: by Carmen Nobel; Accommodations; Web Services
  • 18 Sep 2013
  • Research & Ideas

Excerpt: Manufacturing Morals

from origin to destination" still do so quite effectively. To ease circulation and shorten waits at the dining halls, class periods for different student groups are staggered. Second-year students'... View Details
Keywords: Education
  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

issued and new fixes made available. Then again, roughly half of firms were “way back from the frontier,” says Greenstein, not performing updates for long periods of time, such as two years, if ever, following Apache alerts about software... View Details
Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services
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