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    • All HBS Web  (252)
      • Faculty Publications  (45)

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      • 2016
      • Case

      Advanced Leadership Pathways: Alberto Mora and the Costs and Consequences of Torture

      By: Rosabeth M. Kanter and Benjamin Summers
      Alberto Mora's time as General Counsel of the Navy from 2001–2006 greatly influenced his mission to illuminate the policy consequences of torture. Mora's drive to restore the nation's awareness and conscience against torture was gaining traction. Prominent... View Details
      Keywords: Leadership Skills; Torture; Costs And Consequences; Humane; Restraint; Human Dignity; Treatment Of Prisoners; Prison; Repression; Opposition; Revolution; Democracy; Communism; International Affairs; Public Service; September 11; War On Terror; Operation Enduring Freedom; Guantanamo; Cuba; Coalition; Working Group; Cruelty; Interrogation; Memorandum; American Law; Authority; Authoritative; Quadrennial Defense Review; National Defense Authorization Act; Public Engagement; Advocacy; Law; Accountability; Center For The Victims Of Torture; Human Rights; Public Policy; Legality; Morality; Legal System; Tactical Military Operations; West Point; NGO; Human Rights First; American Civil Liberties Union; Human Rights Watch; Amnesty International; Constitution Project; Center For Constitutional Rights; Strategic Military Effect; National Security; Weapon; Terrorism; Prisoners Of War; Abu Ghraib; Pentagon; Ethics; Moral Sensibility; Leadership; Rights; Policy; Public Opinion; United States
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      Kanter, Rosabeth M., and Benjamin Summers. "Advanced Leadership Pathways: Alberto Mora and the Costs and Consequences of Torture." Harvard Business School Case 316-054, 2016. (Harvard Advanced Leadership Initiative.)
      • August 2015
      • Teaching Note

      Rana Plaza (C): Primark and Victim Compensation

      By: John A. Quelch
      Keywords: Corporate Social Responsibility; Business Ethics; Human Resource Management; Workplace Safety; Safety; Working Conditions; Supply Chain Management; Ethics; Corporate Social Responsibility and Impact; Human Resources
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      Quelch, John A. "Rana Plaza (C): Primark and Victim Compensation." Harvard Business School Teaching Note 516-019, August 2015.
      • August 2015 (Revised March 2016)
      • Supplement

      Rana Plaza (C): Primark and Victim Compensation

      By: John A. Quelch and Margaret L. Rodriguez
      Keywords: Labor Relations; Corporate Social Responsibility; Sustainability; International Marketing; Supply Chain Management; Corporate Social Responsibility and Impact; Marketing; Labor Unions; Environmental Sustainability; Globalized Markets and Industries
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      Quelch, John A., and Margaret L. Rodriguez. "Rana Plaza (C): Primark and Victim Compensation." Harvard Business School Supplement 516-014, August 2015. (Revised March 2016.)
      • January 2014 (Revised February 2014)
      • Teaching Note

      Rana Plaza: Workplace Safety In Bangladesh (A) and (B)

      By: John A. Quelch and Margaret L. Rodriguez
      On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst industrial accident since the Union Carbide plant gas leak in Bhopal, India. Most of the victims worked for garment factories,... View Details
      Keywords: Safety; Multinational Firms and Management; Labor Unions; Business and Stakeholder Relations; Working Conditions; Corporate Accountability; Crisis Management; Manufacturing Industry; Apparel and Accessories Industry; Bangladesh
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      Quelch, John A., and Margaret L. Rodriguez. "Rana Plaza: Workplace Safety In Bangladesh (A) and (B)." Harvard Business School Teaching Note 514-062, January 2014. (Revised February 2014.)
      • 2014
      • Article

      Paying It Forward: Generalized Reciprocity and the Limits of Generosity

      By: Kurt Gray, Adrian F. Ward and Michael I. Norton
      When people are the victims of greed or recipients of generosity, their first impulse is often to pay back that behavior in kind. What happens when people cannot reciprocate, but instead have the chance to be cruel or kind to someone entirely different—to pay it... View Details
      Keywords: Moral Sensibility; Behavior; Situation or Environment; Attitudes
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      Gray, Kurt, Adrian F. Ward, and Michael I. Norton. "Paying It Forward: Generalized Reciprocity and the Limits of Generosity." Journal of Experimental Psychology: General 143, no. 1 (February 2014): 247–254.
      • September 2013
      • Case

      Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

      By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
      In 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details
      Keywords: Expansion; Social Issues; Non-Governmental Organizations; Public Administration Industry; Indonesia
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      Kanter, Rosabeth M., Juliane Calingo Schwetz, and Patricia Bissett Higgins. "Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia." Harvard Business School Case 314-036, September 2013.
      • September 2013 (Revised June 2014)
      • Case

      Rana Plaza: Workplace Safety In Bangladesh (A)

      By: John A. Quelch and Margaret L. Rodriguez
      On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst industrial accident since the Union Carbide plant gas leak in Bhopal, India. Most of the victims worked for garment factories,... View Details
      Keywords: Marketing; Public Health; Safety; Workplace; Human Rights; Apparel and Accessories Industry; Bangladesh
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      Quelch, John A., and Margaret L. Rodriguez. "Rana Plaza: Workplace Safety In Bangladesh (A)." Harvard Business School Case 514-034, September 2013. (Revised June 2014.)
      • 2013
      • Case

      Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

      By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
      n 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details
      Keywords: Social Enterprise; Crime and Corruption; Gender; Social Issues; Business and Community Relations; Leadership; Change Management; Public Administration Industry; Indonesia; Asia
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      Kanter, Rosabeth M., Juliane Calingo Schwetz, and Patricia Bissett Higgins. "Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia." Harvard Business Publishing Case 314-036, 2013. (Harvard Advanced Leadership Initiative.)
      • March 2013 (Revised March 2013)
      • Case

      Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A)

      By: James K. Sebenius and Laurence A. Green
      Beginning in 1994, a series of articles and public disclosures indicated that Swiss banks may have retained assets belonging to victims of the Holocaust, and also may have engaged in long term attempts to block survivors' ability to recover those assets after World War... View Details
      Keywords: Banking; Banking And Insurance; U.s. History; Germany; Europe; Governance; History; Negotiation; Business and Government Relations; Banking Industry; Insurance Industry; Germany; United States; Switzerland
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      Sebenius, James K., and Laurence A. Green. "Rough Justice: Stuart Eizenstat and Holocaust-era Asset Restitution (A)." Harvard Business School Case 913-037, March 2013. (Revised March 2013.)
      • 2012
      • Chapter

      An Assessment of How Urban Crime and Victimization Affects Life Satisfaction

      By: Carlos Medina and Jorge Tamayo
      We use data for Medellín, Colombia, to assess the effect of the homicide rate, individual’s perception of security in their neighborhood of residence, and of the effect of their having been victimized, on life satisfaction. We find a negative effect of the homicide... View Details
      Keywords: Security; Life Satisfaction; Crime and Corruption; Housing; Safety; Perception; Colombia
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      Medina, Carlos, and Jorge Tamayo. "An Assessment of How Urban Crime and Victimization Affects Life Satisfaction." In Subjective Well-Being and Security. No. 46, edited by Dave Webb and Eduardo Wills-Herrera, 91–147. Social Indicators Research Series. Dordrecht ; New York: Springer, 2012.
      • 2010
      • Chapter

      Crime Distribution and Victim Behavior during a Crime Wave

      By: Rafael Di Tella, Sebastian Galiani and Ernesto Schargrodsky
      The study of how crime affects different income groups faces the difficulty that crime-avoiding activities vary across these groups. Thus, a lower victimization rate in one group may not reflect a lower burden of crime, but rather a higher investment in crime... View Details
      Keywords: Safety; Wealth and Poverty; Selection and Staffing; Crime and Corruption; Income; Leading Change; Information Management; Argentina
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      Di Tella, Rafael, Sebastian Galiani, and Ernesto Schargrodsky. "Crime Distribution and Victim Behavior during a Crime Wave." Chap. 5 in The Economics of Crime: Lessons for and from Latin America, edited by Rafael Di Tella, Sebastian Edwards, and Ernesto Schargrodsky, 175–204. National Bureau of Economic Research Conference Report. University of Chicago Press, 2010.
      • March 2010
      • Article

      Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior

      By: Francesca Gino, Lisa L. Shu and Max Bazerman
      People often make judgments about the ethicality of others’ behaviors and then decide how harshly to punish such behaviors. When they make these judgments and decisions, sometimes the victims of the unethical behavior are identifiable, and sometimes they are not. In... View Details
      Keywords: Judgments; Ethics; Behavior
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      Gino, Francesca, Lisa L. Shu, and Max Bazerman. "Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior." Organizational Behavior and Human Decision Processes 111, no. 2 (March 2010): 93–101.
      • April 2009 (Revised December 2015)
      • Case

      Dot.com: Online Pet Retailing

      By: Tom Nicholas and David Chen
      From 1995 to 1999, the U.S. experienced a period of tremendous growth in its information technology (IT) sector. The IT industry, although it accounted for less than 10% of the U.S. economy's total output, contributed disproportionately to economic growth. One market... View Details
      Keywords: Entrepreneurship; Price Bubble; Growth and Development Strategy; Failure; Competitive Strategy; Online Technology; Retail Industry
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      Nicholas, Tom, and David Chen. "Dot.com: Online Pet Retailing." Harvard Business School Case 809-117, April 2009. (Revised December 2015.)
      • Article

      The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior

      By: Adam M. Grant, Andrew Molinsky, Joshua D. Margolis, Melissa Kamin and William Schiano
      Considerable research has examined how procedural injustice affects victims and witnesses of unfavorable outcomes, with little attention to the “performers” who deliver these outcomes. Drawing on dissonance theory, we hypothesized that performers' reactions to... View Details
      Keywords: Interpersonal Communication; Judgments; Fairness; Outcome or Result; Behavior; Identity; Power and Influence
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      Grant, Adam M., Andrew Molinsky, Joshua D. Margolis, Melissa Kamin, and William Schiano. "The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior." Journal of Applied Social Psychology 39, no. 2 (February 2009): 319–349.
      • September 11, 2008
      • Article

      9/11 Victims Recalled As Names, Not Numbers

      By: John A. Quelch
      Citation
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      Quelch, John A. "9/11 Victims Recalled As Names, Not Numbers." Boston Herald (September 11, 2008), 25.
      • August 2008 (Revised December 2009)
      • Case

      Absolute Return for Kids

      By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
      Absolute Return for Kids [ARK] is a charity with strong financial support-what are the constraints on its growth and impact? ARK seeks to transform the lives of children who are victims of abuse, disability, illness, and poverty. As one of the 50 largest fundraising... View Details
      Keywords: Growth and Development Strategy; Performance Capacity; Quality; Nonprofit Organizations; Expansion; South Africa; Europe; United Kingdom
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      Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "Absolute Return for Kids." Harvard Business School Case 309-036, August 2008. (Revised December 2009.)
      • 2008
      • Working Paper

      Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior

      By: Francesca Gino, Lisa L. Shu and Max H. Bazerman
      People often make judgments about the ethicality of others' behaviors and then decide how harshly to punish such behaviors. When they make these judgments and decisions, sometimes the victims of the unethical behavior are identifiable, and sometimes they are not. In... View Details
      Keywords: Decision Choices and Conditions; Judgments; Ethics; Law; Behavior; Cognition and Thinking; Prejudice and Bias
      Citation
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      Gino, Francesca, Lisa L. Shu, and Max H. Bazerman. "Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior." Harvard Business School Working Paper, No. 09-020, August 2008. (Revised October 2009.)
      • 2008
      • Case

      Great Negotiator Case Study Package

      By: James K. Sebenius, Jeswald Salacuse, Daniel Curran, Rebecca Hulse and Kristin Schneeman

      This special curriculum package includes the following case studies in the Great Negotiator Case Study Series, each of which features a past recipient of PON's Great Negotiator Award:

      • 2000 PON Great Negotiator: "To Hell with the Future, Let's Get... View Details
      Keywords: Negotiation
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      Sebenius, James K., Jeswald Salacuse, Daniel Curran, Rebecca Hulse, and Kristin Schneeman. "Great Negotiator Case Study Package." Program on Negotiation at Harvard Law School Case, 2008.
      • August 2006
      • Article

      Information Regulation: Do the Victims of Externalities Pay Attention?

      By: Felix Oberholzer-Gee and Miki Mitsunari
      Keywords: Information; Governing Rules, Regulations, and Reforms
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      Oberholzer-Gee, Felix, and Miki Mitsunari. "Information Regulation: Do the Victims of Externalities Pay Attention?" Journal of Regulatory Economics 30, no. 2 (August 2006): 141–158.
      • September 2005 (Revised May 2007)
      • Case

      OuterLink Corporation (A)

      By: Josh Lerner and Brenda Chia
      Zero Stage Capital is addressing a troubled investment in OuterLink Corp., which has a capital deficit of $30 million and was written off by all but one of its investors as a victim of the technology bubble. The venture organization must decide whether to shutter the... View Details
      Keywords: Information Technology; Decisions; Venture Capital; Private Equity; Price Bubble; Investment; Financial Services Industry
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      Lerner, Josh, and Brenda Chia. "OuterLink Corporation (A)." Harvard Business School Case 806-059, September 2005. (Revised May 2007.)
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