Verizon - Publications - Faculty & Research

2006
Book

Confidence: How Winning Streaks and Losing Streaks Begin and End

Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work—confidence—that makes the difference... View Details

Keywords: Social Psychology

Citation

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Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work -- confidence -- that makes the... View Details

August 2006 (Revised March 2008)
Case

iPod vs. Cell Phone: A Mobile Music Revolution?

By: David B. Yoffie, Travis D. Merrill and Michael Slind

In 2006, a nascent market for music-enabled mobile phones was emerging to challenge Apple Computer's dominant position in the digital music industry. Through its iPod line of portable digital music devices and its iTunes Music Store, Apple controlled more than half of... View Details

Keywords: Music Entertainment; Emerging Markets; Brands and Branding; Sales; Opportunities; Price; Business Model; Mobile and Wireless Technology; Digital Platforms; Service Delivery; Communications Industry; Music Industry

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17 Sep 2013
First Look

First Look: September 17

customers will churn. However, the new loss function leads to better predictions where it matters the most for the company's profits. For a company like Verizon Wireless, this translates into a profit increase of at least $28 million from... View Details

Keywords: Sean Silverthorne

26 Jun 2012
First Look

First Look: June 26

PublicationsBanks as Multinationals Author:Geoffrey Jones Publication:New York: Routledge, 2012 Abstract This is a revised edition of a comparative, international study which looks at the history of multinational banks. Researchers from the United States, Japan,... View Details

Keywords: Sean Silverthorne

Web

Hiring Organizations

Investments usCalibration Incorporated V Valeas Capital Partners Valor Capital Group Valor Equity Partners Vannevar Labs VEIR Veritas Capital VERITI Verizon Verkada Verlinvest Vertex Pharmaceuticals Vertyx Vestigo Ventures Viking Global... View Details

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

the middle, and a broad base of continuous improvements, incremental contributions, and early-stage new ideas at the bottom. For example, Verizon placed big bets on Google's Android for smartphones and on fiber-optics for landlines, and... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

01 Jun 2014
News

Roads to Recovery

Cars Verizon chairman and CEO Lowell McAdam said his company is connecting cars to infrastructure. At sports stadiums, for example, Verizon plans to put special chips into parking structures to alert drivers... View Details

Keywords: Garry Emmons; Transportation; Heavy and Civil Engineering Construction; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government

01 Jun 2014
News

Taking the Lead in Support of HBS

matter of thinking it through, making a plan, and then executing. Annual giving to HBS is a unique op-portunity for graduates who work for companies with matching gift programs to leverage their impact." —Judith Haberkorn (AMP 111, 1992) Retired President of Consumer... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Finance

01 Dec 2014
News

In My Humble Opinion: Vittorio Colao (MBA 1990)

As CEO of the London-based telecom Vodafone Group, Vittorio Colao (MBA 1990) has led a series of headline-grabbing acquisitions and divestitures, from the company’s $1.7 billion purchase of British multinational telecom Cable & Wireless to its sale of a $130 billion... View Details

Keywords: Julia Hanna; technology; Management, Scientific, and Technical Consulting Services; Professional Services

23 May 2018
News

Christopher B. Howard, MBA 2003

Bristol-Myers Squibb’s Corporate Associates Program 2003 Earns MBA with Distinction 2003 Inducted into the Verizon Academic All-American Hall of Fame 2003 Serves as Chief of Human Intelligence Operations Cell, Afghanistan; receives Bronze... View Details

Keywords: Susan Young

01 Dec 2005
News

Alumni Achievement Awards: Honorees and Victories

business as he rescued Big Blue, then a stumbling mainframe-computer giant, and rebuilt it into a powerful but nimble information-technology company. Judith R. Haberkorn (AMP 111, 1992) The retired president for consumer sales and services at View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management; Management, Scientific, and Technical Consulting Services; Professional Services

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

heavily on other, usually smaller, companies or external individuals to conduct many of their activities. What part of your iPad is made by Apple? Is the Verizon customer representative you're talking with really part of that company? How... View Details

Keywords: by Staff; Journalism & News; Publishing

30 Oct 2018
First Look

New Research and Ideas, October 30, 2018

ready for bots to become the face of its brand to its prospective customers? Purchase this case:https://hbsp.harvard.edu/product/518067-PDF-ENG Harvard Business School Case 318-114 Verizon 2018 In 2018, CEO Lowell McAdam led efforts to... View Details

Keywords: Dina Gerdeman

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

companies. "All we did was use the same incentive you would otherwise use," Gupta says. "There was no change in anything except who you target, so there was no additional cost." Gupta and Lemmens also used projections to show that Verizon... View Details

Keywords: by Dina Gerdeman; Retail; Service

01 Jun 2015
News

Screen Grab

jumping in for an $81 million stake last December); in March, Verizon announced it will partner with the duo that brought you Shrek and Cheerleaders New Jersey to launch an online video service that promises more than 200 hours of... View Details

Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment

01 Jan 2005
News

Judith R. Haberkorn, 111th AMP, 1992

Retired President, Consumer Sales & Services, Verizon Communications Inc. Return to Alumni Achievement Awards main page EARLIER EDUCATION Briarcliff College, 1968 B.A., International Relations LIFELONG LESSON FROM HBS "Leadership matters.... View Details

01 Mar 2012
News

Get Creative

innovation strategy as a pyramid: big bets at the top, a few projects in development in the middle, and a broad base of continuous improvements, incremental contributions, and early-stage new ideas at the bottom. For example, Verizon... View Details

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 2020
News

Two Truths and a Lie About 5G

major developments: Ericsson opened its first 5G-enabled smart factory in the United States, Apple unveiled its first 5G-enabled phone, and carriers like AT&T and Verizon have been preparing their customers for major transition. So has... View Details

Keywords: Jen McFarland Flint

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

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