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Publications

Filter Results: (55) Arrow Down
Filter Results: (55) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (55)
    • News  (19)
    • Research  (31)
  • Faculty Publications  (8)

Show Results For

  • All HBS Web  (55)
    • News  (19)
    • Research  (31)
  • Faculty Publications  (8)
← Page 2 of 55 Results →
  • 23 Oct 2019
  • Blog Post

How to Talk Gooder in Business and Life

Norton as a Short Intensive Program. What role does word choice play in the business world? Words matter! But words are just one of three important buckets that fill our conversations with meaningful content: 1) verbal cues (words), 2)... View Details
  • Web

Sexual Harassment - Race, Gender & Equity

Region, Career By Region* All Asia Europe Latin America US / Canada Any Harassment 88% 80% 91% 87% 88% Verbal Harassment, Career By Region* All Asia Europe Latin America US / Canada Made sexually suggestive remarks 85% 74% 86% 87% 85%... View Details
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

differences in CEO communication style. The words they choose are crucial to meaning, of course, but they also express themselves through tone and nonverbal clues such as facial gestures. Further, these verbal and nonverbal cues differ... View Details
Keywords: by Michael Blanding
  • 03 Mar 2016
  • News

3-Minute Briefing: Pamela Meyer (MBA 1986)

(photo by Cade Martin) At my 20th HBS reunion I heard faculty member Michael Wheeler describe behavior people engage in when they’re being deceptive. The room was transfixed. No one was on their phone! It turned out there is a robust,... View Details
Keywords: Julia Hanna
  • 21 Sep 2011
  • Research & Ideas

Gender and Competition: What Companies Need to Know

Incentives, Harvard Professors Kathleen L. McGinn and Iris Bohnet, along with HBS doctoral student Pinar Fletcher, examine how men and women respond when they cooperate or compete in pairs on math and verbal tasks. What they unearthed in... View Details
Keywords: by Kim Girard
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

produced one of the most exciting papers that I have worked on." The idea for the paper grew from a conundrum that Bohnet faced when she became faculty director of the Kennedy School's Women and Public Policy Program (WAPPP). Although she'd built a career on using... View Details
Keywords: by Maggie Starvish
  • 01 Dec 2017
  • News

Research Brief: Better Brainstorming

having a high verbal fluency and a willingness to share). The budding entrepreneurs were then asked to work together to come up with new software products for the booming Indian wedding industry. The ideas generated by the teams were... View Details
Keywords: Jennifer Myers
  • 25 Jan 2022
  • Blog Post

Feeling Seen: What to Say When Your Employees Are Not OK

Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can... View Details
Keywords: All Industries
  • 01 Mar 2008
  • News

Reflections on the “Artistry” of Teaching

communication as the most articulate verbal response. >>>> I’m not presiding over the Spanish Inquisition: I just want a successful learning experience. >>>> There is beauty, yes, magnificence, in the potential of every student. As an... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • Web

2.5 Disciplinary Outcomes & Sanctions | MBA

2.5 Disciplinary Outcomes & Sanctions Warning A warning is a reprimand to a student whose behavior has violated the rules or standards of conduct of the community. Warnings can be issued either verbally... View Details
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team dynamics when I worked in a... View Details
Keywords: by Sarah Jane Gilbert
  • 01 Dec 2013
  • News

Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century

devote some detail to how managers should communicate. Dissenting managers must speak clearly, recognize opposing views, state the problem as they see it, and recommend a solution. "Your first few sentences, in either a verbal... View Details
Keywords: Sean Silverthorne; oil spill; Publishing Industries (except Internet); Information
  • 01 Aug 2001
  • News

Class Day and Commencement 2001

request, the traditional Class Day address format. The blunt, veteran CEO with the Massachusetts accent and his unabashed, youthful interlocutor - a Cambridge University graduate possessing formidable verbal agility and a rapier wit - put... View Details
Keywords: Marcel Acosta; Colleges, Universities, and Professional Schools; Educational Services
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

Trust Organizational Behavior and Human Decision Processes Alisa Yu, Justin M. Berg, and Julian Zlatev “People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet,... View Details
  • 17 Apr 2019
  • News

Give It to Me Straight

it's a verbal tick. It's no big deal really." Then Sheryl said to me, "I know this great speech coach, and I'm sure Google would pay for it. Would you like an introduction?" Once again, I made this brush-off gesture with my hand. Then... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 09 Dec 2014
  • First Look

First Look: December 9

and then prepared and delivered a speech to two evaluators as part of a mock job interview. All interview speeches were videotaped and coded for overall performance and hireability, and for two potential mediators: verbal content (e.g.,... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2010
  • News

Games, Parties, Pranks, and Celebrations

on record-keeping suggested that “bingo therapy” would be good for patieints. Professors Shapiro and Piper told us to knock it off. The two behavior profs were too touchy-feely and could bring themselves only to look the other way. (While... View Details
Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • Web

Hiring Process | Employment

may have the opportunity to meet other members of the department where the position resides. This interview is an opportunity to get to know the manager, the department culture, and to gather more insight into the specifics of the position. These interviews will... View Details
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

at least one year. It's an essential element of a program that places special emphasis on, and rewards, verbal contributions to classes as well as leadership of teamwork both inside and outside the classroom. It is not an environment that... View Details
Keywords: by James Heskett
  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

style and personality; it could be language. Language is a barrier. I'm teaching in an executive program right now and the Koreans and the Japanese speak very rarely. It's not that they don't have a lot to contribute, it's that they can process the View Details
Keywords: by Sean Silverthorne
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