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  • All HBS Web  (984)
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    • News  (113)
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Show Results For

  • All HBS Web  (984)
    • People  (1)
    • News  (113)
    • Research  (700)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (382)
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  • 01 Sep 2015
  • News

Case Study: Golden Ticket

when you see what kinds of dogs are eating the dog food. —Uli Riebe (MBA 2011) The company has a chance to become an ecosystem. By focusing on what it has, it can plug into other companies to form value View Details
  • 15 Dec 2024
  • News

Kelp Is on the Way

industries were hungry for cost-effective, bio-based ingredients but couldn’t get their hands on them. Enter Macro Oceans, a biomaterials company that’s forming the connective tissue for a seaweed value chain. In a Nutshell “We buy... View Details
Keywords: Jen McFarland Flint; Illustration by Melinda Beck; Water, Sewage and Supply Systems; Utilities
  • 01 Mar 2018
  • News

Case Study: On the Record

pay for that speed, Kelleher says. The Question: Gold Rush Vinyl could reduce that time even further—to two weeks—if it solves supply chain bottlenecks in sourcing the record jackets and the plastic resin used in production. As a new... View Details
Keywords: April White
  • 25 Feb 2020
  • News

Beyond the Plastisphere

profitable into their value chain.” The firm has certified supply chains in Thailand and Indonesia, which are among the worst contributors of plastic ocean debris, and plans to expand into other parts of... View Details
Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction,... View Details
Keywords: Susan Young
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

the fast-casuals—the bulk of those losses were to competitors like Wendy’s, Burger King, and Taco Bell. Value was key, too. McDonald’s had dropped its Dollar Menu in 2013, and the rest of the market jumped. “Just as competitors were... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

Superintelligence: Paths, Dangers, Strategies to better understand the issues. + ONLINE web-only content Do you see AI replacing the need for humans completely as it’s applied in certain value chain roles in... View Details
Keywords: April White
  • 01 Oct 2001
  • News

Industry-Related Clubs Offer Alumni a New Resource

amazed by how people have embraced the club. Allegra J. Young (MBA '95), founder and president of the HBS Alumni Association for Technology Industries, agrees that industry-specific clubs are of great value to the School's graduates.... View Details
Keywords: Health, Social Assistance; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2015
  • News

The End of Cows?

When Senior Lecturer José B. Alvarez was the CEO of Stop & Shop, he heard a recurring complaint from customers: The meat quality, they said, seemed to vary by the day. That’s the nature of meat: Nobody in the supply chain can guarantee... View Details
Keywords: Jason Feifer; Food and Beverage Stores; Retail Trade; Scientific Research and Development Services
  • 01 Dec 2008
  • News

Designing Change

Courtesy Pentagram Graphic designers have created some of the world’s best-known logos, from Coke to Mercedes to McDonald’s. Yet their role in establishing a company’s identity is not always understood or valued by senior management. In... View Details
Keywords: Julia Hanna
  • 11 Dec 2014
  • News

Fashion's Retail Revolution

Dressing by Number Dressing by Number Ivy Ross Creating the Shopping Experience of the Future Creating the Shopping Experience of the Future Today, though, the case studies are on a multitude of fashion businesses—“fast fashion” chain... View Details
Keywords: April White; fashion; Leather and Allied Product Manufacturing; Manufacturing; Finance
  • 01 Mar 2017
  • News

Case Study: Moment in the Sun

a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers... View Details
Keywords: Dan Morrell
  • 25 Feb 2020
  • News

Alumni and Faculty Books for March 2020

Edited by Margie Kelley Alumni Books Valuing U.S. National Parks and Programs by Linda J. Bilmes (MBA 1984) Routledge In Valuing U.S. National Parks and Programs, author Linda J. Bilmes develops a... View Details
  • 22 Feb 2022
  • News

Savings and Loam

process was painful, he concedes, but federally insured deposits would make all the pain and suffering worthwhile by clearing a key blockage in the system. While he was building Walden Local and its supply chain of small farms and... View Details
Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse chain he and his... View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Retail Trade
  • 01 Dec 2019
  • News

Capitalizing the Corner Shop

photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow,... View Details
Keywords: Dan Morrell
  • 12 Jul 2021
  • News

Better, Simpler Strategy

  • 01 Jun 2001
  • News

HBS Press Books in Brief

Relationships as Valuable Assets, by Robert C. Blattberg, Gary Getz, and Jacquelyn S. Thomas, is the first book to provide a unifying framework and practical tools for measuring customer value — the potential profitability of each... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

Cuisine brand more visibility - the company has begun selling soup in individual serving-sized portions, a move Shafir characterizes as "a really big step for us." "Until now," he explains, "we've been mostly selling in bulk to grocery View Details
Keywords: Deborah Blagg
  • 01 Sep 2010
  • News

Faculty Books

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance by Marshall Fisher and Ananth Raman (Harvard Business Press) Professor Raman and his coauthor explain how to use analytics to better... View Details
Keywords: Retail Trade; Water Transportation; Transportation
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