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    • All HBS Web  (322)
      • Faculty Publications  (41)

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      • Article

      How B2B Companies Can Win Back Customers They've Lost

      By: Frank V. Cespedes and León Poblete
      Most research and training in sales focus on acquiring new customers. But winning back previous customers is increasingly important: mergers, choice in supply chains, and uncertainty about trade wars mean that B2B customers are constantly re-evaluating relationships... View Details
      Keywords: B2B; Customer Reacquisition; Customer Relationship Management
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      Cespedes, Frank V., and León Poblete. "How B2B Companies Can Win Back Customers They've Lost." Harvard Business Review (website) (June 3, 2019).
      • February 2019 (Revised January 2022)
      • Case

      The U.S. – China Trade War

      By: Alberto Cavallo, Mariana Cal and Anne Laski
      On December 1, 2018, U.S. President Donald Trump and China’s Leader Xi Jinping faced each other across a dinner table during a G20 meeting in Buenos Aires, Argentina. After what Trump called an “amazing and productive meeting,” the two leaders announced a truce in the... View Details
      Keywords: Trade War; Trump; Current Account; NAFTA; Balance Of Payments; Intellectual Property Protection; Trade; Macroeconomics; Economic Slowdown and Stagnation; International Relations; United States; China
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      Cavallo, Alberto, Mariana Cal, and Anne Laski. "The U.S. – China Trade War." Harvard Business School Case 719-034, February 2019. (Revised January 2022.)
      • December 2017 (Revised January 2024)
      • Case

      Globalization Past, 1850–1914 (A)

      By: Sophus A. Reinert and Federica Gabrieli
      On the evening of 3 August 1914, British Foreign Secretary Lord Edward Grey contemplated whether to advise King and Parliament to declare war on Germany in the wake of the country’s invasion of Belgium or to stay out of what quickly was becoming a world war triggered... View Details
      Keywords: The World; The Rise And Fall Of Globalization; World War; Globalization; War; Economics; Trade; Business Cycles; Economic Growth; Economic Slowdown and Stagnation; Society; History; Values and Beliefs; Macroeconomics
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      Reinert, Sophus A., and Federica Gabrieli. "Globalization Past, 1850–1914 (A)." Harvard Business School Case 718-023, December 2017. (Revised January 2024.)
      • December 2017
      • Supplement

      Globalization Past, 1850–1914 (B)

      By: Sophus A. Reinert and Federica Gabrieli
      Supplements the (A) case. View Details
      Keywords: The Rise And Fall Of Globalization; World War; The World; Business Cycles; Economic Growth; Economic Slowdown and Stagnation; Macroeconomics; Trade; Values and Beliefs; Globalization; War
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      Reinert, Sophus A., and Federica Gabrieli. "Globalization Past, 1850–1914 (B)." Harvard Business School Supplement 718-030, December 2017.
      • December 2017
      • Case

      Piracy in Somalia (A)

      By: Sophus A. Reinert and Alissa Davies
      A Somali fisherman stands on a beach in early 2011, considering his options: should he embark in his tiny fishing vessel or join a nearby pirate crew? His war-ravaged country, entering its 20th year of civil war, was in the midst of a famine that had claimed hundreds... View Details
      Keywords: Pirates; Foreign Aid; Civil War; Private Property; Human Rights; Economic Development; Globalization; War; Property; Crime and Corruption; Rights; Development Economics; Moral Sensibility; Shipping Industry; Somalia
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      Reinert, Sophus A., and Alissa Davies. "Piracy in Somalia (A)." Harvard Business School Case 718-018, December 2017.
      • February 2017
      • Article

      Resident Networks and Corporate Connections: Evidence from World War II Internment Camps

      By: Lauren Cohen, Umit Gurun and Christopher J. Malloy
      We demonstrate that simply by using the ethnic makeup surrounding a firm’s location, we can predict, on average, which trade links are valuable for firms. Using customs and port authority data on the international shipments of all U.S. publicly traded firms, we show... View Details
      Keywords: Information Networks; Trade Links; Firm Behavior; Networks; Geographic Location; Ethnicity; Organizations; Trade
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      Cohen, Lauren, Umit Gurun, and Christopher J. Malloy. "Resident Networks and Corporate Connections: Evidence from World War II Internment Camps." Journal of Finance 72, no. 1 (February 2017): 207–248. (Winner of First Prize, the Inaugural Hakan Orbay Research Award, 2015.)
      • 2017
      • Chapter

      Globalization in Historical Perspective

      By: Pankaj Ghemawat and Geoffrey Jones
      This chapter explores the role that firms have played over time in promoting international trade and investment. It takes a chronological perspective and is organized around a first wave of globalization from the mid-nineteenth century until the 1920s and a second wave... View Details
      Keywords: International Business; International Marketing; History; Marketing; Investment; Trade; Globalization
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      Ghemawat, Pankaj, and Geoffrey Jones. "Globalization in Historical Perspective." Chap. 3 in The Laws of Globalization and Business Applications, by Pankaj Ghemawat, 56–81. New York: Cambridge University Press, 2017.
      • January 2017
      • Article

      Beyond Zeroes and Ones: The Intensity and Dynamics of Civil Conflict

      By: Stephen Chaudoin, Zachary Peskowitz and Christopher Stanton
      There is a tremendous amount of variation in conflict intensity both across and within civil conflicts. Some conflicts result in huge numbers of battle deaths, while others do not. Conflict intensity is also dynamic. Conflict intensity escalates, deescalates, and... View Details
      Keywords: Civil Wars; Political Economy; Conflict; Trade Interdependence; War; Microeconomics
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      Chaudoin, Stephen, Zachary Peskowitz, and Christopher Stanton. "Beyond Zeroes and Ones: The Intensity and Dynamics of Civil Conflict." Journal of Conflict Resolution 61, no. 1 (January 2017): 56–83.
      • June 2016 (Revised March 2017)
      • Case

      Global Wine War 2015: New World Versus Old

      By: Christopher A. Bartlett and Sarah McAra
      This case contrasts the tradition-bound Old World wine industry with the market-oriented New World producers in the battle for the Chinese wine market in 2015. China’s wine consumption growth presented a large and fast-growing export target that was extremely... View Details
      Keywords: Competitive Advantage; Government Regulation; Industry Analysis; International Business; International Marketing; Market Entry; Exports; Business And Government Relations; China; Europe; France; Australia; Trade; Global Strategy; Governing Rules, Regulations, and Reforms; Consumer Behavior; Market Entry and Exit; Competition; Food and Beverage Industry; France; Europe; Australia; China
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      Bartlett, Christopher A., and Sarah McAra. "Global Wine War 2015: New World Versus Old." Harvard Business School Case 916-415, June 2016. (Revised March 2017.)
      • August 2015 (Revised January 2017)
      • Background Note

      Evolving Trends in Global Trade

      By: Dante Roscini and Annelena Lobb
      The note, while not intended to be historically comprehensive, explores the regulation of international trade from the period after World War II to developments in 2010, focusing on shifts in trade theory and policy as well as economic benefits and disadvantages... View Details
      Keywords: Trade Negotiations; Development Economics; Developing Countries and Economies; Governance; Negotiation; Globalization; Trade; Policy; History; Europe; Latin America; North and Central America; Asia; Africa; China
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      Roscini, Dante, and Annelena Lobb. "Evolving Trends in Global Trade." Harvard Business School Background Note 716-024, August 2015. (Revised January 2017.)
      • May–June 2015
      • Article

      Dead Weight: How Greece Wound up Trapped in the European Union

      By: Debora L. Spar
      In the early 1990s, Greece fell far afield of the economic criteria laid out by the Maastricht Treaty, the EU's founding document. In 1999, when the European monetary union was launched, Greece failed to meet the criteria again, but managed to squeeze into the body two... View Details
      Keywords: EU; Geopolitics; Economic Conditions; Economy; Financial Crisis; Greece; European Union
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      Spar, Debora L. "Dead Weight: How Greece Wound up Trapped in the European Union." Foreign Policy 212 (May–June 2015).
      • January 2014 (Revised July 2016)
      • Case

      Samuel Slater & Francis Cabot Lowell: The Factory System in U.S. Cotton Manufacturing

      By: Tom Nicholas and Matthew Guilford
      At the time of the American War of Independence (1776-1783) and for several decades after it, Great Britain dominated the global production of cotton textiles. In fact, Britain became so dominant in textile manufacturing and trading that Manchester, its industrial... View Details
      Keywords: Technological Innovation; Production; Business History; Manufacturing Industry; Great Britain; Massachusetts
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      Nicholas, Tom, and Matthew Guilford. "Samuel Slater & Francis Cabot Lowell: The Factory System in U.S. Cotton Manufacturing." Harvard Business School Case 814-065, January 2014. (Revised July 2016.)
      • March 2013
      • Case

      Currency Wars

      By: Laura Alfaro and Hilary White
      In February 2013, the G-20 finance ministers met in Moscow, Russia to discuss the rising anxieties over a potential international currency war. It was speculated that certain countries were purposely devaluing their currencies in order to improve their competitiveness... View Details
      Keywords: Currency; Competitiveness; Trade Policy; Devaluation; Exchange Rate; Monetary Policy; Quantitative Easing; Inflation Targeting; Capital Flows; Central Banking; Currency Exchange Rate; Competitive Strategy; Emerging Markets; Policy; Trade; Conflict and Resolution; Banking Industry; Public Administration Industry; Moscow
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      Alfaro, Laura, and Hilary White. "Currency Wars." Harvard Business School Case 713-074, March 2013.
      • January 2010 (Revised October 2010)
      • Case

      Colombia: Strong Fundamentals, Global Risk

      By: Aldo Musacchio, Richard H. K. Vietor, Jonathan Schlefer and Carolina Camacho
      By mid-2009 Colombian President Alvaro Uribe had ended decades of virtual civil war and strengthened the business climate, but he faced tough economic challenges. Though he had instituted prominent market reforms and brought inflation down sharply, Colombia seemed... View Details
      Keywords: Developing Countries and Economies; Economic Growth; Macroeconomics; Trade; Global Strategy; Infrastructure; Business and Government Relations; Colombia
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      Musacchio, Aldo, Richard H. K. Vietor, Jonathan Schlefer, and Carolina Camacho. "Colombia: Strong Fundamentals, Global Risk." Harvard Business School Case 710-012, January 2010. (Revised October 2010.)
      • August 2009
      • Case

      Global Wine War 2009: New World versus Old

      By: Christopher A. Bartlett
      The case contrasts the tradition-bound Old World wine industry with the market-oriented New World producers, the battle for the US market, the most desirable export target in 2009 due to its large, fast-growing, high-priced market segments. The case allows analysis of... View Details
      Keywords: Trade; Global Strategy; Governing Rules, Regulations, and Reforms; Consumer Behavior; Market Entry and Exit; Competition; Food and Beverage Industry
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      Bartlett, Christopher A. "Global Wine War 2009: New World versus Old." Harvard Business School Case 910-405, August 2009.
      • 2008
      • Case

      Great Negotiator Case Study Package

      By: James K. Sebenius, Jeswald Salacuse, Daniel Curran, Rebecca Hulse and Kristin Schneeman

      This special curriculum package includes the following case studies in the Great Negotiator Case Study Series, each of which features a past recipient of PON's Great Negotiator Award:

      • 2000 PON Great Negotiator: "To Hell with the Future, Let's Get... View Details
      Keywords: Negotiation
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      Sebenius, James K., Jeswald Salacuse, Daniel Curran, Rebecca Hulse, and Kristin Schneeman. "Great Negotiator Case Study Package." Program on Negotiation at Harvard Law School Case, 2008.
      • July 2004 (Revised October 2018)
      • Case

      Opium and Entrepreneurship in the Nineteenth Century

      By: Geoffrey Jones, Elisabeth Koll and Alexis Gendron
      This case examines the role of Jardine Matheson, a trading company founded by two Scottish merchants, in the opium trade between India and China during the nineteenth century. The two Opium Wars fought between Western powers and China, which sought to stop opium... View Details
      Keywords: History; Globalized Economies and Regions; Ethnicity; Multinational Firms and Management; Groups and Teams; Trade; Social and Collaborative Networks; China; United Kingdom
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      Jones, Geoffrey, Elisabeth Koll, and Alexis Gendron. "Opium and Entrepreneurship in the Nineteenth Century." Harvard Business School Case 805-010, July 2004. (Revised October 2018.)
      • October 1996 (Revised May 1998)
      • Case

      Regarding NAFTA

      By: Debora L. Spar
      In the aftermath of World War II, the countries of the industrialized world engaged in an unprecedented round of institution-building, through which historical barriers to international trade, especially tariffs, came tumbling down. The GATT has reshaped the... View Details
      Keywords: Organizations; Trade; North America
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      Spar, Debora L., and Elizabeth B. Stein. "Regarding NAFTA." Harvard Business School Case 797-013, October 1996. (Revised May 1998.)
      • January 1996 (Revised February 1998)
      • Case

      Japan's Automakers Face Endaka

      By: Debora L. Spar
      In April 1995, the Japanese yen hit a post-World War II high against the U.S. dollar. The yen's relentless ascent affected firms on both sides of the Pacific, but fell particularly hard on Japan's big four automakers. This case explores how endaka--or"high... View Details
      Keywords: Currency Exchange Rate; Competitive Strategy; Trade; Foreign Direct Investment; Macroeconomics; Manufacturing Industry; Auto Industry; Japan
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      Spar, Debora L., Julia Kou, Elizabeth B. Stein, and Karen Gordon. "Japan's Automakers Face Endaka." Harvard Business School Case 796-030, January 1996. (Revised February 1998.)
      • May 1995 (Revised September 1997)
      • Case

      Internationalizing the Cola Wars (A): The Battle for China and Asian Markets

      By: David B. Yoffie
      Analyzes the strategies pursued by Coke and Pepsi in the emerging Asian soft drink market. Analyzes the tactical battle of the cola giants in China specifically. View Details
      Keywords: Trade; Emerging Markets; Corporate Strategy; Competition; Globalized Firms and Management; Food and Beverage Industry; China; Asia
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      Yoffie, David B. "Internationalizing the Cola Wars (A): The Battle for China and Asian Markets." Harvard Business School Case 795-186, May 1995. (Revised September 1997.)
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