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- All HBS Web
(264)
- News (117)
- Research (94)
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- Faculty Publications (5)
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- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
really goes away. Since the dawn of advertising, retailers have made a point of marketing separate lines of branded products for men and women in many categories, even in cases where their functions are essentially the same. It's a... View Details
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
vaccine did more harm than good. We don't have a great history of introducing vaccines quickly in the middle of a pandemic. We want to keep that in mind. The second point that I think is very important is I think when we do tell people... View Details
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
dozens of proposals for projects. Value-based strategy teaches how to select among these ideas and projects. The most successful firms are very strict: Unless an idea creates value for customers, employees, or suppliers, they do not touch... View Details
Keywords: by Danielle Kost
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
The essay attempts to answer the question, “What consequences did the spread of the internet have for geographical location of economic activity?” Harvard Business School Working Knowledge asked Greenstein to expand on several points from... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
mediation, and "negotiate something in the real world" was her current assignment. The VP eventually agreed to put her in touch with the Impress representative. After a number of meetings and a lot of negotiation, Impress agreed... View Details
Keywords: by Deepak Malhotra
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
because of its effect on future interactions. But some family relationships are weakened to the point where beating the other side is consciously or unconsciously desired by at least 1 party in the negotiation. So it is worth thinking... View Details
Keywords: by John A. Davis and Deepak Malhotra
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
and sometimes outside of work.” He added, “Everybody needs to be touched by someone who cares.” Of course, this takes time that many managers don’t feel they can spare. As Guy put it, “Improving employee engagement is not done through... View Details
Keywords: by James Heskett
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
before relaying them to consumers, pointing to respected health organizations, such as the WHO, as important sources. Consumers, increasingly skeptical as fake news proliferates online, are looking to brands to be the bearers of truth. He... View Details
Keywords: by Jill Avery and Richard Edelman
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
our ability to act that delays decisions. It is our ability to learn ” Edward advanced the notion that "too many (leaders) are blissfully out of touch with what really goes on in business maybe because they are slaves to the P&L... View Details
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
Last year, it took a teenager's 10-minute video of a Black man's murder to shine a light on the raw hostility that Black people face daily in America. George Floyd's death at the hands of a white police officer forced many to acknowledge the systemic racism that View Details
- 29 Oct 2006
- Research & Ideas
The History and Influence of Andy Grove
Business School. Tedlow spent several years researching and interviewing Grove, to the point of inhabiting a small cubicle in Intel's Santa Clara, California headquarters. Although Grove participated with Tedlow, he did not review the... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
from them because they assumed themselves to be in the railroad business rather than in the transportation business. . . .They were product oriented instead of customer oriented." As was so often true of Levitt's work, "Marketing Myopia" went well beyond... View Details
- 19 Aug 2013
- Research & Ideas
Studying How Income Inequality Shapes Behavior
explains. "And the same may be true about inequality and our inability at this point to say much about its effects. The problem may be that we don't yet know enough about mechanism." Moss followed the same logic working with... View Details
Keywords: by Michael Blanding
- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
systems that include common club memberships and overlapping boards. These connections help inform companies what others in their local area are doing and directly put them in touch with local needs. Prior research on Minneapolis has... View Details
Keywords: by Sean Silverthorne
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
United States. Rajiv Lal: Around the turn of the twentieth century, many of the bricks and mortar players did not have an Internet presence. Now most of them have an ecommerce strategy and have transformed themselves into omnichannel businesses. It's an inflection... View Details
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
Luca, whose past research has focused on platform design. For example, Luca and his colleagues reached out to online rating app Yelp several weeks ago to explore ways the company might help small businesses dealing with the crisis. Among other initiatives, he View Details
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
collaborative because innovations most often arise from the interplay of ideas that occur during the inter¬actions of people with diverse expertise, experience, or points of view. Flashes of insight may play a role, but most often they... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
opportunity in each was big enough: They created many touch points for Ping An to better understand a customer’s needs, and they could leverage Ping An’s strength in financial services. “For companies... View Details
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
emerged. Some (relatively rich) emerging countries now exploit the economic advantage of relatively low labor costs to move quickly into the manufacture of high-tech products, such as wireless phones, microprocessors, personal computers, and even computer networking... View Details
Keywords: by Martha Lagace
- 21 Jan 2013
- Research & Ideas
Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill
how you incentivize, can increase or deplete the amount of altruistic capital." Ashraf's interest in international field research sprouted from the realization that the people tasked with solving global problems aren't always in touch... View Details
Keywords: by Carmen Nobel