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- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
for competitors. Tesco’s Stumble into the US MarketUK retailer Tesco was very successful penetrating foreign markets—until it set its sights on the United States. What Mark Zuckerberg Can Learn About Crisis Leadership from StarbucksWhile... View Details
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
retailer, to enter the U.S. market with the new Fresh & Easy chain of discount grocery stores. Avoiding geographies where Wal-Mart is entrenched, Tesco has so far opened 50 stores in the growth markets of California, Nevada, and... View Details
Keywords: by John Quelch
- 15 Apr 2014
- First Look
First Look: April 15
working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2302589 Cases & Course Materials Harvard Business School Case 514-022 Tesco Group Food In 2010, the world's third largest retailer created a new centralized sourcing... View Details
Keywords: Sean Silverthorne
- 20 May 2014
- First Look
First Look: May 20
appeared to have put the troubles of the past behind it. For over 70 years, Sainsbury's had been the UK's largest grocer, but Tesco had overtaken it in 1995, and then Asda knocked it into third position in 2003. When Justin King took over... View Details
Keywords: Sean Silverthorne
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
says. He is encouraged by congressional efforts to standardize food date labels and do away with what is now a patchwork of state laws. “A lot of manufacturers and retailers are listening,” he says. “Everyone has a grandmother who says, ‘Don’t waste food.’ This has a... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
current half-percent of the retail grocery market. You see the shakeout happening in London already, where more than 10 percent of sales are online. Five years ago people would have said Tesco was impervious. But now they are in trouble... View Details
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
Asia," as one LEGO executive put it. Uncertainties of Asian retail. Many Asian countries lack a developed retail network. And while big chains like Walmart and Tesco are growing in China, the country still relies on many small... View Details
- 13 May 2014
- First Look
First Look: May 13
prices as much as 20% below Tesco's, and premium-grocer Waitrose were both growing fast. What did Clarke need to do to restore confidence and get Tesco back on track? Purchase this case:... View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
regulations in place for capital requirements for banks. Irwin Greff, President and CEO of the Southeast Bank, faces several decisions on how to proceed with these new policies that will surely shape the future of the bank. Purchase this... View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
the privilege of collecting loyalty card customer data. As former Tesco CEO Sir Terry Leahy put it in his recent book referring to the 1 percent loyalty discount: "It was a thank you, pure and simple." Can such small rewards... View Details