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  • All HBS Web  (124)
    • News  (33)
    • Research  (75)
  • Faculty Publications  (14)

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  • All HBS Web  (124)
    • News  (33)
    • Research  (75)
  • Faculty Publications  (14)
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  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

the economic impact of offering caregiving benefits, such as reductions in turnover and absenteeism. Why risk losing high-level, proficient employees due to temporary work-life imbalances? Gather more information about your workforce’s... View Details
Keywords: by Kara Baskin
  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

countries even require approvals from local governments. Labor law differences also exist between states, and even those sometimes conflict with federal law. A management team that fails to factor these differences into planned layoffs,... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • 13 Dec 2022
  • Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

2020 murder, minority-owned funds gain visibility. To test this theory, the researchers looked at periods after high-profile police killings to monitor the performance of minority-owned funds. “Indeed, you do see this temporary blip where... View Details
Keywords: by Pamela Reynolds; Financial Services
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

back and shifted its staff, furloughing some employees and placing others in temporary jobs in other industries until the company needed them back. For example, the company had created a role that it calls “restaurant operations... View Details
Keywords: by Pamela Reynolds
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 19 May 2015
  • First Look

First Look: May 19

Platform: Business at the Kumbh Mela By: Macomber, John D., and Tarun Khanna Abstract—India's Kumbh Mela, a religious festival occurring once every 12 years at the confluence of the Ganges and Yamuna rivers, attracts over 80 million pilgrims to a View Details
Keywords: Sean Silverthorne
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

maintained a culture of testing many features on its website and soliciting feedback from its most loyal and vocal customers. What the Airbnb team learned: If you provide a channel and listen, people will tell you what they want once. But... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

through. As companies and work groups become more diverse, these differences will appear more often. Finally, people may not comply because they're confused. The growing complexity of the workplace and more fluid organizational structures with multiple bosses and View Details
Keywords: by Carmen Nobel
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

omission came at a huge personal price: Miller developed Bell’s Palsy, a temporary paralysis of his facial muscles that is often caused by stress. He had frequent nightmares about the cops coming after him and throwing him back in jail,... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

on a temporary or seasonal basis with hundreds of thousands of people searching for jobs. Wonolo was co-founded in 2014 by Yong Kim, a 2007 graduate of Harvard Business School. Reassurance and incentives open doors The researchers... View Details
Keywords: by Jay Fitzgerald
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

action.” Yakult delivers water and instant noodles to survivors They are called the “Yakult Ladies,” a team that delivers probiotic drinks manufactured by Yakult to customers’ homes. Shortly after the earthquake and tsunami destroyed... View Details
Keywords: by Dina Gerdeman
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

strategy. Heads of shared service units—marketing, human resources, and information technology, among others—were included in the membership of the leadership team to ensure that information about customers, people, and technology were... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 28 Apr 2015
  • First Look

First Look: April 28

engaged in "status rationalization," emphasizing the benefits Japanese employees might obtain by learning English, and prevaricated on whether the change was temporary or durable, a process we call "status stability... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2022
  • Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

remain a concern if such activities occur while someone is transported in an automated car? The answer, the researchers suggest, depends on the level of automation in future cars. Currently, many cars already have some automated features, such as cruise control, View Details
Keywords: by Jay Fitzgerald
  • 08 Feb 2000
  • Research & Ideas

Building Effective R&D Capabilities Abroad

temporary transfer of newly hired researchers from Grenoble to other R&D sites. At the same time, the Grenoble site set out to integrate itself within the local research community. In 1989, Eli Lilly considered establishing a... View Details
Keywords: by Walter Kuemmerle
  • 23 Apr 2013
  • First Look

First Look: April 23

occupants with a temporary shared in-group that facilitates interaction. We develop and test these ideas in a multi-method field study of a hospital emergency department that introduced minimal team... View Details
Keywords: Sean Silverthorne
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

temporary salary cut and that Aon’s country leaders had worked together “to determine the most equitable way to apply a temporary salary reduction to our broader colleague base and developed a tailored... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

producing vacuum pumps and systems. Its Chinese team was the first to live through the effects of the new pandemic and the restrictions imposed by the government. Learning from its subsidiary in China gave the company tremendous... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

but maybe not the cumulative cost of deliveries that are frequently late only by a week or so." What's the harm? Small disruptions can cause a big hurt if they result in a temporary stock-out and a frustrated customer. Outlier events... View Details
Keywords: by David Stauffer
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

networks and the Internet. The most important thing that the CEO and senior management should understand about IT is its associated economics. As the pace of doing business increases, the CEO and senior management team must be aware of... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
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