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- All HBS Web (749)
- Faculty Publications (613)
- June 1995
- Case
Northern Telecom and Netas (A): Turkey's Telecommunications Team
By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
The Turkish general manager of a successful telecommunications equipment-manufacturing joint venture between the Canadian company Northern Telecom and local partners in Turkey reviews the solutions to a crisis in 1989 and wonders whether the company will be able to... View Details
Keywords: Joint Ventures; Mobile and Wireless Technology; Crisis Management; Problems and Challenges; Change Management; Developing Countries and Economies; Political Elections; Telecommunications Industry; Telecommunications Industry; Turkey; Canada
Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (A): Turkey's Telecommunications Team." Harvard Business School Case 395-087, June 1995.
- 2002
- Working Paper
The Policymaker's Dilemma: The Impact of Government Intervention on Innovation in the Telecommunications Industry
By: Scott D. Anthony, Erik A. Roth and Clayton M. Christensen
- April 1988
- Supplement
MCI Telecommunications Corp.: VNET (C)
Keywords: Telecommunications Industry
Cespedes, Frank V. "MCI Telecommunications Corp.: VNET (C)." Harvard Business School Supplement 588-070, April 1988.
- April 1988 (Revised June 1993)
- Case
MCI Telecommunications Corp.: VNET (A)
Keywords: Telecommunications Industry
Cespedes, Frank V. "MCI Telecommunications Corp.: VNET (A)." Harvard Business School Case 588-068, April 1988. (Revised June 1993.)
- May 1982
- Background Note
Busy Signals: Telecommunications in Transition
By: John F. Cady and Frank V. Cespedes
Keywords: Telecommunications Industry
Cady, John F., and Frank V. Cespedes. "Busy Signals: Telecommunications in Transition." Harvard Business School Background Note 582-138, May 1982.
- August 1984 (Revised October 1984)
- Teaching Note
Telecommunications in Transition, Teaching Note
Keywords: Telecommunications Industry
- April 1988
- Supplement
MCI Telecommunications Corp.: VNET (B)
Keywords: Telecommunications Industry
Cespedes, Frank V. "MCI Telecommunications Corp.: VNET (B)." Harvard Business School Supplement 588-069, April 1988.
- May 1988 (Revised September 1988)
- Case
French Telecommunications in the 1980s (A)
By: George C. Lodge and Barbara L. Jenkins
Lodge, George C., and Barbara L. Jenkins. "French Telecommunications in the 1980s (A)." Harvard Business School Case 388-160, May 1988. (Revised September 1988.)
- October 1988 (Revised January 1989)
- Case
French Telecommunications in the 1980s (B)
By: George C. Lodge and Barbara L. Jenkins
Lodge, George C., and Barbara L. Jenkins. "French Telecommunications in the 1980s (B)." Harvard Business School Case 389-037, October 1988. (Revised January 1989.)
- September 1984 (Revised March 1986)
- Supplement
Telecommunications in Transition: Appendixes A, B, and C
Keywords: Telecommunications Industry
Vietor, Richard H.K. "Telecommunications in Transition: Appendixes A, B, and C." Harvard Business School Supplement 385-042, September 1984. (Revised March 1986.)
- January 1986
- Case
Telecommunications in Transition: Managing Business and Regulatory Change
Vietor, Richard H.K. "Telecommunications in Transition: Managing Business and Regulatory Change." Harvard Business School Case 986-001, January 1986.
- February 1982 (Revised May 1992)
- Case
MCI Telecommunications Corp. (A): Corporate and Marketing Strategy
By: John F. Cady and Frank V. Cespedes
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A): Corporate and Marketing Strategy." Harvard Business School Case 582-106, February 1982. (Revised May 1992.)
- August 1984 (Revised May 1992)
- Case
MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment
By: John F. Cady and Frank V. Cespedes
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment." Harvard Business School Case 585-097, August 1984. (Revised May 1992.)
- February 1982
- Case
MCI Telecommunications Corp. (B): Customer Service Strategy and Organization
By: John F. Cady and Frank V. Cespedes
Keywords: Customer Relationship Management; Customer Focus and Relationships; Strategy; Telecommunications Industry
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (B): Customer Service Strategy and Organization." Harvard Business School Case 582-108, February 1982.
- February 2002 (Revised July 2004)
- Case
Note on Deregulation and Social Obligations: Universal Services, Access Pricing and Competitive Dynamics in U.S. Telecommunications
Can deregulation and the unleashing of competitive forces be combined with continued social obligations such as a duty to serve? This note uses the experience of U.S. telecommunications to illustrate the existence and influence of social obligations. Recognizing these... View Details
Dyck, Alexander, and Indra Reinbergs. "Note on Deregulation and Social Obligations: Universal Services, Access Pricing and Competitive Dynamics in U.S. Telecommunications." Harvard Business School Case 702-038, February 2002. (Revised July 2004.)
- January 1991
- Teaching Note
MCI Telecommunications Corp.: VNET (A), (B), and (C), Teaching Note
Keywords: Telecommunications Industry
- March 2002
- Article
The Potential Role of Economic Cost Models in the Regulation of Telecommunications in Developing Countries
What is the efficient cost of providing telecommunications services to a certain area or type of customer? As developing countries build up their capacity to regulate infrastructure monopolies, cost models are likely to prove increasingly important in answering... View Details
Keywords: Information; Cost; Mathematical Methods; Developing Countries and Economies; Telecommunications Industry
Ruzzier, Christian Alejandro, D. Benitez, A. Estache, and D. M. Kennet. "The Potential Role of Economic Cost Models in the Regulation of Telecommunications in Developing Countries." Information Economics and Policy 14, no. 1 (March 2002): 21–38.
- January 2014 (Revised June 2020)
- Case
The Rise and Fall of Nokia
By: Juan Alcacer, Tarun Khanna and Christine Snively
In 2013, Nokia sold its Device and Services business to Microsoft for €5.4 billion. For decades Nokia had led the telecommunications (telecom) industry in handsets and networking. By the late 2000s, however, Nokia's position as market leader in mobile devices was... View Details
Keywords: Mobile Phones; Smartphone; Telecommunications; Mobile and Wireless Technology; Emerging Markets; Technological Innovation; Competitive Strategy; Telecommunications Industry; Asia
Alcacer, Juan, Tarun Khanna, and Christine Snively. "The Rise and Fall of Nokia." Harvard Business School Case 714-428, January 2014. (Revised June 2020.)