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Publications

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  • All HBS Web  (473)
    • News  (82)
    • Research  (313)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (61)

Show Results For

  • All HBS Web  (473)
    • News  (82)
    • Research  (313)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (61)
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  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

control, questionable organizational (particularly human resource management) practices, and human behavior traits in general. As “Former Employee” put it, “much of the language in the Visions and Values about caring for team members and... View Details
Keywords: by James Heskett; Banking
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

quantify the innovation risks and opportunities that recalls pose in one of the most R&D-intensive industries, medical technology. Product failures in medtech, where the cost to bring a device to the market can top $90 million, can... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

Harvard Business School Professor Amy Edmondson experienced her first big-stakes professional failure when she was just starting out in her academic career, some 30 years ago, after a decade working in engineering and consulting. Little... View Details
Keywords: by Michael Blanding
  • Working Paper

How Do Venture Capitalists Make Decisions?

By: Paul A. Gompers, William Gornall, Steven N. Kaplan and Ilya A. Strebulaev
We survey 885 institutional venture capitalists (VCs) at 681 firms to learn how they make decisions across eight areas: deal sourcing, investment selection, valuation, deal structure, post-investment value-added, exits, internal firm organization, and relationships... View Details
Keywords: Venture Capital; Decision Choices and Conditions
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Gompers, Paul A., William Gornall, Steven N. Kaplan, and Ilya A. Strebulaev. "How Do Venture Capitalists Make Decisions?" NBER Working Paper Series, No. 22587, September 2016.
  • 16 May 2023
  • In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

muted-than-expected impact of SVB’s failure indicates that many startups might be less limited by financing frictions than we thought. This is a good thing! While there are many barriers to venture growth—from challenges in getting the... View Details
Keywords: by Avery Forman; Technology; Financial Services
  • April 2012
  • Article

Coming Through When It Matters Most

By: Heidi K. Gardner
All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms, I have... View Details
Keywords: Groups and Teams; Projects; Performance Expectations; Failure; Risk and Uncertainty; Safety; Experience and Expertise; Knowledge Sharing
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Gardner, Heidi K. "Coming Through When It Matters Most." Harvard Business Review 90, no. 4 (April 2012).
  • 25 Oct 2011
  • Research & Ideas

Chasing Stars: Why the Mighty Red Sox Struck Out

the Sox had a player payroll of about $162 million for the 2011 season, the third highest in the league, with all-star caliber performers at almost every position. Fans and observers hailed the 2011 Red Sox as potentially one of the greatest View Details
Keywords: by Carmen Nobel; Sports; Banking
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

mid-process with a new technology). Perhaps most important, the engineers did not take repeated failure as evidence that a successful rescue was impossible. Unfortunately, extreme teaming involves risk. And... View Details
Keywords: by Amy C. Edmondson; Mining
  • May–June 2021
  • Article

Why Start-ups Fail

By: Thomas R. Eisenmann
If you’re launching a business, the odds are against you: Two-thirds of start-ups never show a positive return. Unnerved by that statistic, a professor of entrepreneurship at Harvard Business School set out to discover why. Based on interviews and surveys with hundreds... View Details
Keywords: Entrepreneurship; Business Startups; Problems and Challenges; Failure
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Eisenmann, Thomas R. "Why Start-ups Fail." Harvard Business Review 99, no. 3 (May–June 2021): 76–85.
  • January 2020
  • Article

How Do Venture Capitalists Make Decisions?

By: Paul A. Gompers, William Gornall, Steven N. Kaplan and Ilya A. Strebulaev
We survey 885 institutional venture capitalists (VCs) at 681 firms to learn how they make decisions across eight areas: deal sourcing, investment selection, valuation, deal structure, post-investment value-added, exits, internal firm organization, and relationships... View Details
Keywords: Venture Capital; Value Creation; Capital Structure; Entrepreneurship; Decision Making
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Gompers, Paul A., William Gornall, Steven N. Kaplan, and Ilya A. Strebulaev. "How Do Venture Capitalists Make Decisions?" Journal of Financial Economics 135, no. 1 (January 2020): 169–190.
  • 2006
  • Book

Confidence: How Winning Streaks and Losing Streaks Begin and End

By: Rosabeth M. Kanter
Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work—confidence—that makes the difference... View Details
Keywords: Social Psychology
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Kanter, Rosabeth M. Confidence: How Winning Streaks and Losing Streaks Begin and End. New York: Three Rivers Press, 2006. (Paperback edition with new Foreword, Epilogue, and Appendix.)
  • 27 Oct 2011
  • Research & Ideas

Horrible Boss Workarounds

what employees can do to resist them. As she states in a recent column in Harvard Business Review, "The best cure for horrible bosses is wonderful colleagues." Bad boss behavior #1: failure to communicate. At any level of... View Details
Keywords: by Carmen Nobel
  • November 2018
  • Case

Swissgrid: Enterprise Risk Management in a Digital Age

By: Robert S. Kaplan and Anette Mikes
Kurt Meyer, chief risk officer of Swissgrid, the Swiss national electricity transmission system operator, reflects on the risk management system he installed after the deregulation and liberalization of the European energy market. With 41 connections to other European... View Details
Keywords: Enterprise Risk Management; Energy Transmission; Risk and Uncertainty; Risk Management; Energy; Energy Industry; Utilities Industry; Switzerland
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Kaplan, Robert S., and Anette Mikes. "Swissgrid: Enterprise Risk Management in a Digital Age." Harvard Business School Case 119-045, November 2018.
  • 26 Aug 2002
  • Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

symbolic power of their actions and the strength of the signals they send when they make decisions about the formation and structure of work teams in their organizations. Learning From Failure Often, when an... View Details
Keywords: by Michael A. Roberto
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

allowing him and his team to scan Xerox's technology base and identify investment opportunities that might otherwise have been missed. 38 This structure was called Xerox Technology Ventures (XTV). Fumbling the Future was published in... View Details
Keywords: by Henry Chesbrough
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

lens of a surgical team implementing a revolutionary new procedure called MICS (minimally invasive cardiac surgery), professors Amy C. Edmondson, Richard M. Bohmer, and Gary P. Pisano have looked beyond organizational factors to provide a... View Details
Keywords: by Hilah Geer
  • 14 Feb 2012
  • First Look

First Look: February 14

characterized by some boundary conditions (Study 6). We discuss the theoretical contribution of this work to research on moral regulation and ethical behavior. "CEO Relational Leadership and Strategic Decision Quality in Top Management Teams: The Role of View Details
Keywords: Carmen Nobel
  • 01 Feb 2023
  • What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

layoff.) He has commented elsewhere that one reason may be the organization’s failure to select, orient, organize, and measure new remote employees in ways that enable them to work as productively and creatively as longer-term, less... View Details
Keywords: by James Heskett
  • 2012
  • Working Paper

Expertise Dissensus: A Multi-level Model of Teams' Differing Perceptions about Member Expertise

By: Heidi K. Gardner and Lisa Kwan
Why are some teams more effective than others at using their members' expertise to achieve short-term performance and longer term developmental benefits? We propose that a critical factor is expertise dissensus-members' differing perceptions of each other's level of... View Details
Keywords: Groups and Teams; Failure; Experience and Expertise; Research; Performance Effectiveness; Knowledge Use and Leverage; Perception; Personal Development and Career
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Gardner, Heidi K., and Lisa Kwan. "Expertise Dissensus: A Multi-level Model of Teams' Differing Perceptions about Member Expertise." Harvard Business School Working Paper, No. 12-070, February 2012. (Revised March 2012.)
  • Teaching Interest

Founders' Dilemmas

Founders' Dilemmas examines the early, often difficult, decisions that have important long-term consequences for founders and their ventures. Potential consequences include losing control of their ventures, breaking up of the founding team due to tensions between... View Details

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