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November 2016 (Revised February 2017)
Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan

BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details

Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy

01 Dec 2003
News

DonorsChoose: Teaming Up with Teachers

help expand DonorsChoose from coast to coast. The Partners invited Goldman to give them a briefing about DonorsChoose during the October reunion weekend. 6ae18215bee1551da4734aee5ad28b10 Founded three years ago by a Bronx high-school teacher, DonorsChoose View Details

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

March 2015
Teaching Note

Gerry Pasciucco at AIG Financial Products

By: Gautam Mukunda and Thomas J. DeLong

Keywords: Accountability; Business ＆ Government Relations; Business Ethics; Codes Of Business Ethics; Crisis Management; Cross Functional Management; Cross Functional Teams; Financial Audits; Financial Crisis; Management; Teams; United States

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

Work degree and is a Licensed Independent Clinical Social Worker (LICSW) in the Commonwealth of Massachusetts. She oversees the various programs and functions of the Support Services team and provides... View Details

September 2019
Case

Teaming Up to Win the Rail Deal at GE (A)

By: Amy Edmondson, Ranjay Gulati and Rachna Tahilyani

In 2012, Nalin Jain, then head of GE aviation for South Asia, was given the added responsibility for GE’s transportation business in India, including bidding for a $2.5 billion contract to manufacture, service and maintain 1,000 diesel locomotives for state owned... View Details

Keywords: Recruitment; Selection and Staffing; Human Capital; Groups and Teams; Leadership Style; Leading Change; Organizational Design; Organizational Structure; Industrial Products Industry; Manufacturing Industry; Rail Industry; Transportation Industry; United States; India

6 Jun 2002 - 9 Jun 2002
Conference Presentation

Perceived Individual Creativity in Organizational Teamwork as a Function of Personality and Gender

By: Giovanni Moneta, Teresa M. Amabile, Elizabeth Schatzel and Steven J. Kramer

Keywords: Gender; Organizations; Groups and Teams; Creativity; Identity; Perception

04 Nov 2002
Research & Ideas

From Lone Star to Team Player

doing so, you have to screen for lone stars. Q: Is there a particular industry or type of firm that is most susceptible to the lone star syndrome? The problem with these people is that they can poison the organization.— Morten T. Hansen A: Companies, industries, and... View Details

Keywords: by Mallory Stark

02 Aug 2012
Working Paper Summaries

The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams

Keywords: by Melissa A. Valentine, Bradley R. Staats & Amy C. Edmondson

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

management," says Cespedes, a senior lecturer in the Entrepreneurial Management unit at Harvard Business School. "But far fewer confront a basic fact: Companies typically spend much more money and hire many more people, annually, in their sales View Details

Keywords: by Carmen Nobel

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

novel.” When it comes to building good rapport, the gender makeup of managers and their teams matters, Tamayo’s research shows. Overall, cisgender men manage other men well, and cisgender women manage other women well. When the gender of... View Details

Keywords: by Kara Baskin; Food & Beverage

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

recruit because they believe that person can bring clients or a functional team along. However, the conversations necessary to ascertain the recruit’s ability to do that can’t legally happen until they’re a... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

1983
Article

Level of Functioning and Length of Time in Treatment Variables Influencing Patient's Therapeutic Experience in Group Psychotherapy

By: Timothy Butler and Adelaide Fhuriman

Keywords: Health; Groups and Teams; Health Care and Treatment

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24 Jul 2014
Blog Post

Create a Content Marketing Strategy for your Talent Acquisitions Team

program and are building out a social media presence to support your branding efforts. But what strategy has been put in place to leverage that social media presence to attract the right talent? Creating a content marketing strategy for your talent acquisitions View Details

April 2017
Case

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A)

By: Tsedal Neeley and Esel Çekin

Galya Frayman Molinas, President of Coca-Cola's Turkish business and a 20-year company veteran, is unexpectedly asked to take the helm of a newly expanded territory with operations across eight additional countries in Central Asia: Armenia, Azerbaijan, Georgia,... View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

Book Review

Review of Private Entrepreneurs in China and Vietnam: Social and Political Functioning of Strategic Groups by Thomas Heberer (Leiden and Boston: Brill, 2003), translated by Timothy J. Gluckman.

Keywords: Entrepreneurship; Strategy; Groups and Teams; China; Viet Nam

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Web

Entrepreneurial Sales 102: Building, Managing, and Scaling the First Sales Team as a Founder, Investor, or Advisor - Course Catalog

HBS Course Catalog Entrepreneurial Sales 102: Building, Managing, and Scaling the First Sales Team as a Founder, Investor, or Advisor Course Number 1695 Senior Lecturer Lou Shipley Spring; Q4; 1.5 credits 14 Sessions Paper/Project... View Details

April 2014
Case

Merrimack Pharmaceuticals, Inc. (A)

By: Amy C. Edmondson, Bethany S. Gerstein and Melissa Valentine

In 2006, Merrimack Pharmaceuticals was a fast-growing biotechnology company. Its leadership team was divided over whether to keep R&D organized in functional departments or transition to interdisciplinary teams. As a small company, Merrimack's R&D organization had... View Details

Keywords: Teamwork; Interdisciplinary Collaboration; R＆D; Biotechnology; Complexity; Innovation Management; Organizational Design; Groups and Teams; Collaborative Innovation and Invention; Research and Development; Biotechnology Industry; Pharmaceutical Industry

November 2009
Supplement

Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)

By: Tsedal Neeley

This case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in “Managing a Global Team: Greg James at Sun Microsystems, Inc. (A).” We find out how James solves the process problems involved in his team's breakdown... View Details

Keywords: Customer Satisfaction; Globalized Firms and Management; Crisis Management; Service Delivery; Business Processes; Performance Productivity; Groups and Teams; Technology Industry