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  • October 2001
  • Background Note

A Note on Team Process

By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details
Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution
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  • February 2003
  • Background Note

Identity Issues in Teams

By: Jeffrey T. Polzer and Hillary Anger Elfenbein
This note explains how identity dynamics underlie many of the observable interpersonal problems that team members encounter, ranging from lack of participation and low involvement to misunderstandings and dysfunctional emotional conflict. It provides a framework for... View Details
Keywords: Framework; Managerial Roles; Outcome or Result; Performance Effectiveness; Groups and Teams; Conflict and Resolution; Emotions; Identity
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  • July 2023
  • Article

Managerial Quality and Productivity Dynamics

By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Do productivity and managerial quality vary within the firm? If so which managerial traits and practices matter most for team productivity? Combining granular garment production data with survey data on managers across 120 production lines in India, we document... View Details
Keywords: Productivity; Non-cognitive Skills; Learning By Doing; Ready-made Garments; Management; Management Practices and Processes; Management Skills; Performance Productivity; Fashion Industry; Manufacturing Industry; India
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  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

just these types of static performance teams. “Teaming is a verb. It is a dynamic activity, not a bounded, static entity.” Harvard psychologist Richard Hackman, a preeminent scholar of team effectiveness,... View Details
Keywords: Re: Amy C. Edmondson
  • 2008
  • Simulation

Everest Leadership and Team Simulation

By: Michael A. Roberto and Amy C. Edmondson
This item is currently not available for purchase on this site. To order, please contact Customer Service - (800) 545-7685 or (617) 783-7600. **REVISED AUGUST 2009!** This web-based simulation uses the dramatic context of a Mount Everest expedition to reinforce student... View Details
Keywords: Cooperation; Decision Choices and Conditions; Groups and Teams; Knowledge Sharing; Leadership
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  • 27 Sep 2010
  • News

Under Pressure, Teams Ignore Experts

  • 30 Sep 2010
  • News

Under Pressure: Keeping Your Team Together

  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

dynamics that thwart learning and my growing interest in how work takes place in the team and in the team context," she says. Understanding the impact of interpersonal View Details
Keywords: by Maggie Starvish
  • August 2014 (Revised May 2015)
  • Case

Teaming at Disney Animation

By: Amy C. Edmondson, David L. Ager, Emily Harburg and Natalie Bartlett
Jonathan Geibel, Director of Systems at Walt Disney Animation Studios (hereafter referred to as Disney Animation), walked through the workspace occupied by the group he had been tasked to lead. Geibel knew he was part of a creative and magical environment. The Disney... View Details
Keywords: Leading Change; Creativity; Organizational Structure; Animation Entertainment; Organizational Culture; Groups and Teams; Motion Pictures and Video Industry; Entertainment and Recreation Industry; United States
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  • 2010
  • Working Paper

Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

By: Heidi K. Gardner, Francesca Gino and Bradley R. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
Keywords: Interpersonal Communication; Knowledge Sharing; Knowledge Use and Leverage; Performance Effectiveness; Quality; Groups and Teams; Risk and Uncertainty; Familiarity
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  • 01 Jun 2008
  • News

Team MBA

section experience and helping to prepare students for the interpersonal dynamics of the workplace.” In their final months as students, we asked one learning team to reunite over dinner to talk about their... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 1983
  • Chapter

Observing Group Process Dynamics

By: Anne Harlan and John J. Gabarro
Keywords: Groups and Teams; Research
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  • October 2015
  • Case

Beyond the Classroom: OPM Councils

By: Lynda M. Applegate and Jim Sharpe
Three participants from the OPM Executive Ed program struggle to launch small group sessions with a goal of continuing their learning from each other beyond the classroom. View Details
Keywords: Group Dynamics; Team Building; Groups and Teams
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  • January 10, 2023
  • Editorial

Managing Your Team’s Emotional Dynamic

By: Amit Goldenberg
Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team? Four strategies from psychology—situation... View Details
Keywords: Emotions; Leadership; Groups and Teams
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  • Research Summary

The timing of team leader coaching interventions

People who coach teams – including team leaders, senior members of an organization, and external consultants – must observe team dynamics and diagnose opportune moments to intervene.  My dissertation, “The timing and type of team... View Details
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

It's a common problem: A work team tackles a high-pressure project for a client, but along the way something goes wrong with team dynamics and the client ends up feeling... View Details
Keywords: by Sarah Jane Gilbert
  • 2008
  • Article

Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma

By: Charles O'Reilly and Michael Tushman
How do organizations survive in the face of change? Underlying this question is a rich debate about whether organizations can adapt—and if so, how. One perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and... View Details
Keywords: Change Management; Competency and Skills; Innovation and Management; Organizational Change and Adaptation; Organizational Design; Performance Efficiency; Competitive Advantage
Related

    Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

    In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine... View Details

    • 09 Jul 2009
    • Working Paper Summaries

    Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge

    Keywords: by Heidi K. Gardner
    • 23 Apr 2007
    • Research & Ideas

    Are Great Teams Less Productive?

    and error rate. Instead, I stumbled into quite a different discovery. The statistical results I obtained were the opposite of what I'd predicted. Well-led teams with good relationships were apparently making more mistakes; there was a... View Details
    Keywords: by Sarah Jane Gilbert