Publications

September 2016 (Revised May 2018)
Case

Zurich Insurance: Talent Pipeline

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Leadership; Organizational Behavior; Succession; Organizational Culture; Organizational Change and Adaptation; Leading Change; Leadership Development; Human Capital; Human Resources; Insurance; Management Succession; Insurance Industry

18 Sep 2021
News

Celebrating AI-Infused Talent Management at the Eightfold Conference

22 Nov 2021
News

Manage Your Talent Pipeline Like a Supply Chain

24 Apr 2014
News

Exploring how companies manage talent and career development

Harvard Business School Professor Boris Groysberg (DBA 2002) describes his research into how companies manage hiring and talent development. (Published April 2014) View Details

August 2007 (Revised September 2008)
Case

Baker & McKenzie (A): A New Framework for Talent Management

By: Boris Groysberg and Eliot Sherman

Describes the process by which the largest law firm in the world developed a unique framework for personnel management. In 2004, John Conroy is about to take the reigns as the leader of Baker and McKenzie, the largest law firm in the world by employees, with offices in... View Details

Keywords: Talent and Talent Management; Framework; Cross-Cultural and Cross-Border Issues; Retention; Management Analysis, Tools, and Techniques; Adoption; Legal Services Industry

20 Oct 2016
Working Paper Summaries

Global Talent Flows

Keywords: by Sari Pekkala Kerr, William R. Kerr, Çağllar Özden, and Christopher Parsons

TeachingInterests

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

January 2025
Technical Note

Skills-First Talent Management: Hiring

By: Boris Groysberg, Tom Quinn, Robin Abrahams and Katherine Connolly Baden

The first in a series of notes on how organizations manage skills-first talent-management chains, covering recruiting: the process of creating a job description, publicizing the job and attracting applicants, and assessing candidates. Other notes in this series include... View Details

Keywords: Talent and Talent Management; Recruitment; Selection and Staffing; Jobs and Positions

2022
White Paper

The Emerging Degree Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage

By: Joseph B. Fuller, Christina Langer, Julia Nitschke, Layla O'Kane, Matthew Sigelman and Bledi Taska

Employers are resetting degree requirements in a wide range of roles, dropping the requirement for a bachelor’s degree in many middle-skill and even some higher-skill roles. This reverses a trend toward degree inflation in job postings going back to the Great... View Details

Keywords: Skills; Workforce; Talent; Human Resource Management; Selection and Staffing; Competency and Skills; Talent and Talent Management; Human Resources

Web

Finding Talent Opportunities

Hire Talent Finding Talent Opportunities Hire Talent Finding Talent Opportunities Post a Job Ready to recruit? Learn how to post internships and... View Details

November 2023
Case

UST's Adoption of Open Talent

By: Christopher Stanton and Kristen Senz

This case details the 2020 launch and subsequent scaling of UST’s Open Talent initiative, a program to integrate freelancers from digital platforms into its workforce. The case highlights how the shifting post-pandemic world, including layoffs, wage inflation, and... View Details

Keywords: Talent and Talent Management; Employment; Working Conditions; Organizational Change and Adaptation

Web

Hire Talent

Hire Talent Hire Talent Work With Us to Meet Your Hiring Goals Discover HBS talent, engage and recruit current students and alumni, view employment statistics and gain recruiting insights and advice. Post... View Details

March 2011
Module Note

Strategic Marketing in Creative Industries: Managing and Marketing Talent

By: Anita Elberse

Keywords: Marketing Strategy; Talent and Talent Management

March 2000 (Revised July 2001)
Case

Microsoft: Competing on Talent (A)

By: Christopher A. Bartlett and Meg Wozny

Describes the evolution of Microsoft's human-resource philosophies, policies, and practices and how they used as a core of the company's competitive advantage. In particular, the focus is on how Microsoft tried to retain its ability to recruit, develop, motivate, and... View Details

Keywords: Human Resources; Retention; Recruitment; Competitive Advantage; Motivation and Incentives; Business Startups; Talent and Talent Management

Web

Hidden Workers, Untapped Talent - Managing the Future of Work

Research Research Hidden Workers: Untapped Talent Read the Report Read the Report By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin, & Kristen Hines Increased reliance on technology and changing demographics have shaped the way that... View Details

11 Jul 2011
Research & Ideas

Non-competes Push Talent Away

disturbed that nobody had mentioned the non-compete before he accepted the job, Marx signed willingly, assuming such documents were commonplace. “It's clear that that inventors are leaving states that enforce non-competes for states that don't." Fast-forward a few... View Details

Keywords: by Carmen Nobel; Technology

August 2022 (Revised February 2023)
Case

Braintrust: The Blockchain-Powered Talent Network

By: Christopher Stanton, Joseph B. Fuller and George Gonzalez

A San Francisco startup seeks to disrupt the freelancing industry through its user-owned talent network powered by the cryptocurrency, BTRST. View Details

Keywords: Freelancers; Blockchain; Cryptocurrency; Social and Collaborative Networks; Talent and Talent Management; Consulting Industry; Technology Industry; United States

August 2007 (Revised September 2008)
Supplement

Baker & McKenzie (B): A New Framework for Talent Management

By: Boris Groysberg and Eliot Sherman

Keywords: Framework; Talent and Talent Management

January 2025
Case

Transforming Talent at Teach For Taiwan

By: Juan Alcácer and Chi Kuan

The Teach For Taiwan (TFT) case follows founder Anting Liu as she considers how to scale the nonprofit’s talent strategy after a decade of impact in rural education. TFT recruits high-potential young professionals into a 2-year teaching fellowship, aiming to address... View Details

Keywords: Teaching; Talent and Talent Management; Leadership Development; Growth and Development Strategy; Mission and Purpose; Nonprofit Organizations; Education Industry; Taiwan