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- All HBS Web
(291)
- News (163)
- Research (68)
- Multimedia (11)
- Faculty Publications (45)
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- September 2015
- Case
Deflategate and the National Football League
By: Marco Iansiti and Christine Snively
On January 18, 2015, the New England Patriots faced the Indianapolis Colts in the AFC Championship game. In the second quarter, a Colts player intercepted a pass from Patriots quarterback Tom Brady. Colts equipment personnel alerted NFL officials that the ball's air... View Details
Keywords: ＂Deflategate＂; Analytics; National Football League; NFLPA; Roger Goodell; Tom Brady; Operations; United States
Iansiti, Marco, and Christine Snively. "Deflategate and the National Football League." Harvard Business School Case 616-008, September 2015.
- July 2020
- Teaching Plan
Girls Who Code
By: Brian Trelstad and Amy Klopfenstein
This teaching plan serves as a supplement to HBS Case No. 320-055, “Girls Who Code.” Founded 2012 by former lawyer Reshma Saujani, Girls Who Code (GWC) offered coding education programs to middle- and high school-aged girls. The organization also sought to alter... View Details
Keywords: Communication; Communication Strategy; Spoken Communication; Interpersonal Communication; Demographics; Age; Gender; Education; Curriculum and Courses; Learning; Middle School Education; Secondary Education; Leadership Style; Leadership; Social Enterprise; Nonprofit Organizations; Social Psychology; Attitudes; Behavior; Cognition and Thinking; Prejudice and Bias; Power and Influence; Identity; Social and Collaborative Networks; Motivation and Incentives; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Information Technology; Applications and Software; Education Industry; Technology Industry; North and Central America; United States
- July 2000 (Revised September 2005)
- Case
Madison Avenue: Digital Media Services (A)
Introduces a "new-economy" company, Madison Avenue, facing challenges of mega-success. In the two years since its founding, the company's revenues have grown from zero to nearly $30 million, head count has swollen from the start-up handful to more than 200, and the... View Details
Keywords: Organizational Change and Adaptation; Organizational Design; Online Advertising; Advertising Industry
Spear, Steven J., and Jeremy Dann. "Madison Avenue: Digital Media Services (A)." Harvard Business School Case 601-020, July 2000. (Revised September 2005.)
- 06 Oct 2023
- Book
Yes, You Can Radically Change Your Organization in One Week
provide business leaders with what they call “the secret memo” for quick, effective organizational change. The book, which is their third together, and Morriss’s recent TED Talk, are loaded with tactical tips and concrete examples from... View Details
Keywords: by Kristen Senz
- January 2025
- Case
Netflix: Takedown Troubles
By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
Rose, Clayton S., Tom Quinn, and Maxim Pike Harrell. "Netflix: Takedown Troubles." Harvard Business School Case 325-021, January 2025.
- June 2012
- Case
Buro Happold (Abridged)
By: Robert G. Eccles and Ryan Johnson
In 1996, Ted Happold, the founder of the engineering services firm Buro Happold, passed away, and Padraic Kelly became the firm's new managing director (MD). One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current... View Details
Keywords: Learning And Development; Managing Growth; Organizational Design; Diversification; Client Management; Leadership Skills; Entrepreneurship; Growth and Development Strategy; Leadership Development; Management Skills; Training; Programs; Customer Relationship Management
Eccles, Robert G., and Ryan Johnson. "Buro Happold (Abridged)." Harvard Business School Case 412-123, June 2012.
- 07 Aug 2013
- Working Paper Summaries
Debating the Responsibility of Capitalism in Historical and Global Perspective
Keywords: by Geoffrey G. Jones
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
can learn,” says Takeuchi. To improve your narration abilities in the year ahead, Takeuchi recommends listening to the top 10 speeches ever delivered, or the 10 most popular TED Talks of all time. 6. Try a high-energy outdoor activity By... View Details
Keywords: by Kristen Senz
- January 2021 (Revised May 2021)
- Case
Delta Air Lines: Navigating the COVID-19 Storm
By: Ted Berk and Ryan Flamerich
This case examines Delta Air Lines’ response as demand for its services plummeted in the face of the COVID-19 pandemic, with a focus on the company’s funding needs and capital structure. Following a series of initial actions, the company’s cash “burn” had reduced from... View Details
Keywords: COVID-19; Health Pandemics; Financial Condition; Capital Structure; Crisis Management; Risk Management; Business and Stakeholder Relations; Air Transportation Industry
Berk, Ted, and Ryan Flamerich. "Delta Air Lines: Navigating the COVID-19 Storm." Harvard Business School Case 221-063, January 2021. (Revised May 2021.)
- 30 Nov 2015
- Research & Ideas
Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do
toward clean water projects. Still, Keenan acknowledges that many in the nonprofit sector worry that enabling overhead-free donations will perpetuate the idea that overhead is a bad thing. For example, activist Dan Pallotta argues in favor of overhead in his viral... View Details
Keywords: by Carmen Nobel
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
understand its component parts. [Frei outlines three components of trust—authenticity, logic, and empathy—in her TED Talk]. We can isolate whether or not you're building trust with your peers, with your employees, with your boss, with... View Details
Keywords: by Kristen Senz
- 23 Sep 2022
- Research & Ideas
8 Strategies to Sustain Business Innovation
off. While he acknowledges that ignoring data seems “pretty provocative,” McDonald quotes Netflix’s chief content officer Ted Sarandos: “Data tells you what happened in the past, not the future.” 4. Crowd sequence to accelerate innovation... View Details
Keywords: by Lane Lambert
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
$60 million from investors that included Kleiner Perkins—didn’t close for another two years. No one wants to be a quitter. Psychology professor Angela Duckworth tapped into the zeitgeist with her famous TED Talk and best-selling book,... View Details
Keywords: by Danielle Kost
- April 2019 (Revised December 2019)
- Case
Turnaround at Mattel, 2017
By: Ted Berk
Just nine months into her new role as chief executive of Mattel, the world's leading toy maker, Margo Georgiadis faces a set of unexpected, inter-related decisions in the fall of 2017. Mattel's performance had been lagging for a number of years, and Georgiadis had been... View Details
Keywords: Turnarounds; Takeover; Leading Change; Financial Condition; Decision Making; Transformation
Berk, Ted. "Turnaround at Mattel, 2017." Harvard Business School Case 219-102, April 2019. (Revised December 2019.)
- 21 Jul 2009
- Research Event
Business Summit: Managing Human Capital—Global Trends and Challenges
Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 13, 2008 Moderator: David H. Thomas, HBS faculty Speakers: View Details
Keywords: Re: David A. Thomas
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
today what business they are in, and you will still get too many answering in terms of products or services. This practice still exists more than five decades after the legendary Harvard Business School marketing professor Ted Levitt... View Details
- August 2017 (Revised September 2023)
- Case
Altoona State Investment Board & Bain Capital Fund XI
By: Josh Lerner and Ted Berk
Considers the decision faced by state pension fund manager Rod Calhoun as he decides whether to invest $200 million in Bain Capital's eleventh global buyout fund: Bain Capital Fund XI. For the fund, Bain was offering its limited partners a choice among three different... View Details
Keywords: Equity Method; Leveraged Buyout; Management Buyout; Capital; Design; Entrepreneurship; Finance; Leveraged Buyouts; Management; Private Equity; Venture Capital; Banking Industry; Massachusetts
Lerner, Josh, and Ted Berk. "Altoona State Investment Board & Bain Capital Fund XI." Harvard Business School Case 218-022, August 2017. (Revised September 2023.)