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Publications

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  • All HBS Web  (2,900)
    • People  (3)
    • News  (672)
    • Research  (1,862)
    • Events  (12)
    • Multimedia  (10)
  • Faculty Publications  (899)

Show Results For

  • All HBS Web  (2,900)
    • People  (3)
    • News  (672)
    • Research  (1,862)
    • Events  (12)
    • Multimedia  (10)
  • Faculty Publications  (899)
← Page 2 of 2,900 Results →
  • January–February 2022
  • Article

Operational Disruptions, Firm Risk, and Control Systems

By: William Schmidt and Ananth Raman
Operational disruptions can impact a firm's risk, which manifests in a host of operational issues, including a higher holding cost for inventory, a higher financing cost for capacity expansion, and a higher perception of the firm's risk among its supply chain partners.... View Details
Keywords: Operational Risk; Operational Disruptions; Information Asymmetry; Control Systems; Operations; Disruption; Risk Management
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Schmidt, William, and Ananth Raman. "Operational Disruptions, Firm Risk, and Control Systems." Manufacturing & Service Operations Management 24, no. 1 (January–February 2022): 411–429.
  • March 2010 (Revised January 2011)
  • Case

Public Education in New Orleans: Pursuing Systemic Change through Entrepreneurship

By: Stacey M. Childress and James Weber
After Hurricane Katrina devastated the city in August 2005, the state had taken over 102 of the 118 public schools in New Orleans and shifted the management structure from a “single school system to a system of schools.” Entrepreneurs from the region and around the... View Details
Keywords: Organizational Change and Adaptation; Governance; Natural Disasters; Education; Entrepreneurship; Education Industry; New Orleans
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Childress, Stacey M., and James Weber. "Public Education in New Orleans: Pursuing Systemic Change through Entrepreneurship." Harvard Business School Case 310-052, March 2010. (Revised January 2011.)
  • 2017
  • Conference Presentation

Changing Moral Judgments by Exploiting the Visual System

By: J. De Freitas and G. A. Alvarez
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De Freitas, J., and G. A. Alvarez. "Changing Moral Judgments by Exploiting the Visual System." Paper presented at the Annual Meeting of the Vision Sciences Society, St. Pete Beach, FL, 2017.
  • May 2017 (Revised January 2020)
  • Supplement

Webasto Roof Systems Americas: Leadership Through Change (B)

By: Francesca Gino and Paul Green
Supplements the (A) case. View Details
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Gino, Francesca, and Paul Green. "Webasto Roof Systems Americas: Leadership Through Change (B)." Harvard Business School Supplement 917-016, May 2017. (Revised January 2020.)
  • 2022
  • Working Paper

Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development

By: Michael Beer
This paper presents a theory for developing an adaptive high commitment, high performance system of organizing, managing, and leading. It is a synthesis of my 50 years of action and field research presented in my books and articles. It operationalized and makes... View Details
Keywords: Organizational Learning; Organizational Change and Adaptation; Leadership; Management Practices and Processes
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Beer, Michael. "Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development." Harvard Business School Working Paper, No. 23-016, September 2022.
  • 15 Apr 2023
  • Conference Presentation

Autonomous Systems

By: Hise O. Gibson, Rob Wittman, Brandon Tseng, Nini Hamrick and Tim Booher
Autonomous systems have been on the front lines and front pages in the war in Ukraine, yet there are many unanswered questions regarding their future role and capabilities. Currently, these systems are employed in myriad use cases in logistics, intelligence, and... View Details
Keywords: War; Technology Adoption
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"Autonomous Systems." Paper presented at the Technology and National Security Conference, MIT Sloan School of Management, Global Security Technology Club and Harvard Business School, Aerospace & Defense Club, Cambridge, MA, USA, April 15, 2023.
  • March 2011 (Revised March 2012)
  • Case

Arck Systems

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Compensation and Benefits; Retention; Performance Effectiveness; Salesforce Management; Motivation and Incentives; Software; Information Technology Industry
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Larkin, Ian. "Arck Systems." Harvard Business School Case 911-056, March 2011. (Revised March 2012.)
  • April 2025
  • Case

So You Want to Change the World?: A Personal Reflection on Systems Change

By: Brian Trelstad
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Trelstad, Brian. "So You Want to Change the World?: A Personal Reflection on Systems Change." Harvard Business School Case 325-030, April 2025.
  • Web

Social Entrepreneurship and Systems Change (SESC) - Course Catalog

HBS Course Catalog Social Entrepreneurship and Systems Change (SESC) Course Number 1581 Senior Lecturer Gerald Chertavian Senior Lecturer Brian Trelstad Fall; Q1Q2; 3.0 credits 28 Sessions Paper/Project... View Details
  • 2015
  • Chapter

How Purpose-based Companies Master Change for Sustainability: A Systemic Approach to Global Social Change

By: Rosabeth Moss Kanter
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Kanter, Rosabeth Moss. "How Purpose-based Companies Master Change for Sustainability: A Systemic Approach to Global Social Change." Chap. 5 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
  • Article

Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development

By: Michael Beer
A normative and actionable theory of planned organizational change and development is proposed based on fifty years of engagement by the author as a scholar-consultant. Five principles are central features of the theory and practice proposed: 1) Organizations are... View Details
Keywords: Consultant; Process; Systems; Silence; Organizational Change and Adaptation; Leadership; Learning; Management Teams
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Beer, Michael. "Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development." Journal of Change Management 21, no. 1 (2021).
  • May–June 1995
  • Article

Changing the Role of Top Management: Beyond Systems to People

By: C. A. Bartlett and S. Ghoshal
Keywords: Change; System
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Bartlett, C. A., and S. Ghoshal. "Changing the Role of Top Management: Beyond Systems to People." Harvard Business Review 73, no. 3 (May–June 1995): 132–142.
  • 24 Apr 2014
  • News

Changing Old Systems to Provide New Chances for Young Americans

Gerald Chertavian (MBA 1992), founder and CEO of Year Up, is working to change education, business, and government to provide new opportunities for America's young people. In this video, he explores the reasons to reconnect young people... View Details
  • 14 Feb 2019
  • Video

Blavatnik Fellow Liz Kwo is Changing the Way Systems Work

  • 29 Jun 2020
  • News

HBS Professor, CEO Co-Author Redouble Call For Systemic Political Change

  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (C)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Change; Framework; Compensation and Benefits; Employees; Management; Organizational Design; Outcome or Result; Performance Evaluation; Sales; Motivation and Incentives; System; Applications and Software
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Larkin, Ian. "Arck Systems (C)." Harvard Business School Supplement 911-058, March 2011. (Revised June 2011.)
  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (E)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Transformation; Framework; Compensation and Benefits; Organizational Design; Performance Evaluation; Salesforce Management; Motivation and Incentives; Software
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Larkin, Ian. "Arck Systems (E)." Harvard Business School Supplement 911-060, March 2011. (Revised June 2011.)
  • Article

Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

By: A. Tucker and A. Edmondson
The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
Keywords: Health Care and Treatment; Health Industry
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Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management​.)
  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (B)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Change; Framework; Compensation and Benefits; Management; Organizational Design; Outcome or Result; Performance Evaluation; Sales; Motivation and Incentives; System; Software
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Larkin, Ian. "Arck Systems (B)." Harvard Business School Supplement 911-057, March 2011. (Revised June 2011.)
  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (D)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Motivation and Incentives; Salesforce Management; Compensation and Benefits
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Larkin, Ian. "Arck Systems (D)." Harvard Business School Supplement 911-059, March 2011. (Revised June 2011.)
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