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Publications

Publications

Filter Results: (174) Arrow Down
Filter Results: (174) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (174)
    • News  (131)
    • Research  (43)
  • Faculty Publications  (12)

Show Results For

  • All HBS Web  (174)
    • News  (131)
    • Research  (43)
  • Faculty Publications  (12)
← Page 2 of 174 Results →
  • 01 Dec 1999
  • News

Q & A: Herb Kohl

As a boy growing up in Milwaukee, Herbert H. Kohl (MBA '58) spent afternoons and weekends restocking shelves in his immigrant parents' grocery store. It was good training for Kohl, who joined the family business after graduating from HBS... View Details
Keywords: Susan Young
  • 01 Dec 1997
  • News

A Piece of the Action

career services, executive education, and alumni efforts. Despite a limited budget, Darwall, in her typical can-do style, hired Susan Breyer (MBA '92) to work part-time with the Career Services Office to make the most of events such as... View Details
Keywords: Susan Young
  • 26 May 2016
  • News

Alan F. Horn, MBA 1971

manner is fueled by respect for others and a natural confidence. When he arrived at Disney, hired by CEO Bob Iger to help heal a troubled group, he employed his tried-and-true method of watching, listening, and insisting on collaboration. “One of the few things that is... View Details
Keywords: Susan Young
  • 01 Mar 2003
  • News

A Casual Approach to Success

hardly any learning curve,” he says, still sounding surprised. “It was a good fit.” The investment business changed during his tenure at Lehman, and in 1976 he left and moved to Boston to launch Hellman, Ferri Investment Associates, a... View Details
Keywords: Susan Young
  • 01 Apr 2001
  • News

Q&A: Suzy Wetlaufer

departments. The fact is, we are a magazine for practicing managers, and practicing managers need good ideas more than six times a year. What are HBR’s goals? As the Economist says, HBR single-handedly sets the agenda for business in the... View Details
Keywords: Susan Young; Publishing Industries (except Internet); Information
  • 01 Oct 2001
  • News

Margaret Hanson Costan: A Whole New World

management skills to work for good causes. She helped a health-care start-up with its finances, served on the board of directors of a local choral group, and is the senior warden (head of Vestry) at Christ Church. She is also renovating... View Details
Keywords: Young, Susan
  • 01 Jan 2013
  • News

Joanna M. Jacobson, MBA 1987

is spectacularly good at opening people's ears to others and requiring them to make an articulate argument," she observes. Having discovered a passion for marketing at HBS, Jacobson moved to New York to join Colgate-Palmolive and was... View Details
Keywords: Susan Young
  • 23 May 2019
  • News

Álvaro Rodríguez Arregui, MBA 1995

entrepreneurs. “In life you learn from the good experiences. and also from the bad.” “In life you learn from the good experiences. and also from the bad.” “He’s very encouraging, but he also challenges you,”... View Details
Keywords: Susan Young
  • 01 Sep 2003
  • News

Sharon Patrick

Patrick acknowledges the challenges of the last sixteen months due to the federal investigation and indictment of Stewart for a personal stock sale unrelated to MSO. However, she remains upbeat. “The strength of our content and business model — and the brand labels,... View Details
Keywords: Susan Young; Finance; News, Library, Internet, and Other Services; Information
  • 23 May 2019
  • News

Michael R. Bloomberg, MBA 1966

Bloomberg during an unparalleled career as an entrepreneur, philanthropist, and three-term mayor of New York City. “I’ve always believed a good deal is where both parties walk away thinking that they didn’t get everything they want, but... View Details
Keywords: Susan Young
  • 26 May 2016
  • News

W. James McNerney Jr., MBA 1975

find its way forward after a series of mergers and acquisitions, high-profile ethical missteps, and some tough business challenges. His job was to build on strengths, connecting what was good with what could be better. “Boeing had... View Details
Keywords: Susan Young; Air Transportation; Transportation
  • 01 Sep 2012
  • News

High Honors

Profiles & photographs by Susan Young Cynthia Carroll, MBA 1989 CARROLL: Discussing safety awards in her London office. Photographs by Susan Young This year's recipients join a distinguished group. Video... View Details
Keywords: Susan Young; Finance; Corporate, Subsidiary, and Regional Managing Offices; Management; Mining; Management, Scientific, and Technical Consulting Services; Professional Services; Miscellaneous Store Retailers; Retail Trade
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 01 Oct 2001
  • News

New Economy Notables: Eileen M. Rudden

I admire other female colleagues like Sandy Moose of BCG and June Rokoff of Lotus. Best business advice My good friend and sectionmate Brigid Sullivan told me I should be involved with something that taps into my passion. Where the new... View Details
Keywords: Young, Susan; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2005
  • News

Baker’s back

books in the library (answer: very), to whether more space was needed (absolutely), to debates about how much of the original structure should be preserved (a good bit). A task force set out to investigate the current and future needs of... View Details
Keywords: Susan Young; Construction of Buildings; Construction; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Apr 2000
  • News

Getting the Message

mean that people aren't paying attention," says Rice's Lisa Klein. "Just like in traditional media, there is still a good portion of Internet advertising that is not directly traceable. General, brand-type advertising still has its... View Details
Keywords: Susan Young
  • 01 Oct 2001
  • News

Christopher Cox: Capitol Hill Intellectual

House. "She outranked me, and I thought that was good preparation for marriage," he says, flashing his signature grin. "I always knew that I would like to be a father, but I had no idea how wonderful the experience would be," adds Cox,... View Details
Keywords: Young, Susan; Executive, Legislative, and Other General Government Support; Government
  • 01 Oct 2001
  • News

New Economy Notables: Scott D. Cook

best-selling software package, while watching his wife do their finances by hand twenty years ago. "Computers — especially the ones we were working with in 1982 — are crummy at a lot of things, but they happen to be very good at... View Details
Keywords: Young, Susan; Computer Systems Design and Related Services; Professional Services
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

will want to repeat. When we move into a new location, we try to get the word out by inviting people to sample our products. We also try to be good citizens in our communities. Last year we contributed over $12 million in product and... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 01 Oct 2001
  • News

New Economy Notables: Peter C. Wendell

early-stage information technology companies. "We had some good luck early on, and that made it easier to raise subsequent funds," says the humble New Jersey native, a Princeton graduate who, along with his wife, Lynn, is raising their... View Details
Keywords: Young, Susan; Finance
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