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- All HBS Web (188)
- Faculty Publications (21)
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- All HBS Web (188)
- Faculty Publications (21)
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- Research Summary
Consumer's Relationships with Technologies
Susan M. Fournier is involved with two lines of research investigating consumers' relationships with technological products. The first project (with Professor David Mick of the University of Wisconsin) concerns 'everyday technologies' such as... View Details
- Research Summary
Why Do Consumers Contribute to Connected Goods? A Dynamic Game of Competition and Cooperation in Social Networks
Social network platforms and media rely on the voluntary contributions of individual users to stay relevant. Consumers (users) contribute content such as photographs, videos, tweets etc.: these are available to any of their friends or peers, but not... View Details
- 17 Oct 2023
- HBS Case
With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees
content, cell phone service, and meal delivery, but now there are subscriptions for toothbrushes, razors, pet food, and apparel. With its attractive recurring revenues for companies, the subscription model has grown so popular that nearly... View Details
- 17 Apr 2012
- First Look
First Look: April 17
theatre and coordinate the independent efforts from across the three theatres. Our perspective is a marked departure from the Shared Value framework, in that we embrace the inherent value of corporate philanthropy (theatre 1) on one end as well as transformational... View Details
Keywords: Carmen Nobel
- 15 Mar 2024
- HBS Case
Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work
about weight,” says Wing. Instead, Wing says, the company must decide whether to reduce benefits—hurting many subscribers who need the medication—or foot the bill. It would be better, Wing says, if employers could speak with their... View Details
Keywords: by Avery Forman
- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
principals see themselves as maniacally focused on getting short term results " Napoleon Elortegui commented that " the organizational model is not geared to move the 'servant' person to the top." It can produce a... View Details
Keywords: by Jim Heskett
- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
and transcripts of interviews and video clips are available on the site. “All these stalwarts have built, to general acclaim and acknowledgement, organizations that are seen as forward-looking and innovative, subscribing to a code of... View Details
Keywords: by Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
conceptual model and propositions that highlight the attributes of effective workforce diversity initiatives and the process through which workforce diversity initiatives become effective. We focus on knowledge-intensive work and argue... View Details
Keywords: Sean Silverthorne
- 04 Jun 2001
- What Do You Think?
What’s the Future of the Subscription Model?
Summing Up The Subscription Model: Down but Not Out Just as manufacturing organizations are once again adopting a subscription model as a means of pricing product-service packages marketed as solutions, it appears that Internet-based... View Details
Keywords: by James Heskett
- 24 Feb 2009
- First Look
First Look: February 24, 2009
complete, and advertisers can extend this delay both to improve detection of improper partner practices and to punish partners who turn out to be rule-breakers. I capture these relationships in a screening model with delayed payments and... View Details
Keywords: Martha Lagace
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
their wages increased rates of female labor force participation and decreased negative perceptions around women working outside the home. “What we found is counterintuitive,” says Rigol, noting that traditional economic models assume that... View Details
Keywords: by Julia Hanna
- 16 Jun 2009
- First Look
First Look: June 16
lifestyles of China's rural population. However, the cost of connecting remote locations was high and was often not offset by subscriber fees or usage rates of these populations. Would this investment be relegated to a socially... View Details
Keywords: Martha Lagace
- 19 Mar 2013
- First Look
First Look: March 19
innovator develop his idea before selling it? In the context of selling original movie ideas, I present a model that features the writer's private information on the idea's value, different protection levels associated with different... View Details
Keywords: Sean Silverthorne
- 22 Mar 2013
- Research & Ideas
Pulling Campbell’s Out of the Soup
top. He held weekly staff meetings and used a scorecard that evaluated each leader's performance. He created a leadership model that outlined expectations. The number one expectation was inspiring trust--and that meant managers had to... View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
assembly plant could change its stamping presses from one model to another in eight minutes, compared with the eight hours GM plants spent to change over the same basic equipment. Clearly a deviation of this magnitude between its current... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
not-so-small) businesses, all the while contributing to the Company’s revenues, recently thought to be about $16 billion annually. It is now the world’s most popular video site: millions of hours of content are posted daily for viewing by hundreds of millions of... View Details
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
model where firms choose which suppliers to integrate and whether to delegate decisions to integrated suppliers or keep them centralized. We test the predictions of this model using a novel dataset that... View Details
Keywords: Sean Silverthorne
- 26 Oct 2017
- Research Event
In an Era of 'Fake News,' What is the Future of Advertising and Publishing?
revenue, panelists discussed whether a subscriber model could also help local and other narrowly-focused news sources. Mele mentioned the Marshall Project, which investigates criminal justice stories for its... View Details
- 14 Mar 2011
- Research & Ideas
Water, Electricity, and Transportation: Preparing for the Population Boom
By 2050, the Earth's population will likely exceed 9 billion people, up 30 percent from 6.9 billion today, according to projections from both the US Census Bureau and the United Nations. What's more, the population in the world's cities is expected to increase by 3... View Details
Keywords: by Carmen Nobel
- 16 Apr 2001
- Research & Ideas
Depression or Euphoria? Navigating the Market’s Mood Swings
mission. He said new companies need to look seriously at whether they are vulnerable to shifting industry standards, such as the ones that muddled the DSL (digital subscriber line) industry. Now, he said, DSL providers who set out to... View Details
Keywords: by Carrie Levine