Strategic Management - Publications - Faculty & Research

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08 Aug 2011
News

Summer Venture in Management Program Offers Insights into Harvard MBA Experience

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

strategic and general management issues facing service organizations as well as the management of service in manufacturing companies. The multidisciplinary unit focuses on... View Details

Keywords: Susan Young

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

He recalls this moment in his new book, Around the Corner to Around the World: A Dozen Lessons I Learned Running Dunkin’ Donuts. “Up until that point,” he writes, “the only thing I had managed were a couple of donut shops—replacing View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

01 Dec 2022
News

Built to Last

development and company values, like doing the right thing, attention to detail, and continuous improvement. “We’re building an organization to last for the long-term, and doing it in a way that allows workers to manage their lives with... View Details

Keywords: Julia Hanna; family business; leadershp; employee management; Machinery Manufacturing; Manufacturing