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Show Results For
- All HBS Web
(2,671)
- News (447)
- Research (1,743)
- Events (11)
- Multimedia (2)
- Faculty Publications (804)
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- 02 Feb 2016
- News
The Antidote to HiPPOs: Crowd Voting
- 11 Sep 2021
- News
Direct-To-Consumer Retailers Try to Bring Pizzazz to Dull Goods
- 29 Aug 2016
- News
Harvard establishes research alliance with Tata companies
- 01 Dec 2023
- News
Thinking Ahead
cost-effective behaviors in the insurance company’s subscribers. The effort involved machine learning, with a team of engineers writing algorithms that spotted patterns in customer behavior—for example, a... View Details
- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
of origin or communicate virtually with other customers who share aspects of their DNA. “Genealogy is a technology business now,” observes Lorrie Norrington (MBA 1989), a board member at Ancestry.com. “The records go so far, but how do we... View Details
- 01 Dec 2023
- News
The Imposter Among Us
having a sense of optimism, not taking oneself very seriously, and committing to the job are remedies to address this phenomenon. It actually helped me become more circumspect, more of a listener than a talker. I worked toward being more empathetic with my View Details
- 01 Dec 2023
- News
Wide Horizon
earlier in the week. The father initially wondered if this was just the “fever effect,” a phenomenon of behavioral improvements noted by some parents of children with ASD when their kids have fevers, which he had previously observed in... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
- 18 Jul 2023
- News
The First Five Years: Brooke Biederman (MBA 2019)
work in watches. Next, Discovery, a South African health care company, incentivizes healthy behavioral change that leads to fewer claims and lower premiums for customers as the company's cost to serve them... View Details
Keywords: Robert Bochnak
- 05 Oct 2023
- News
On the Move: Massimo (Max) Magni (MBA 2003)
Our “On the Move” series highlights HBS alumni who are taking on new roles and responsibilities. Here we speak with Massimo (Max) Magni (MBA 2003), who has been named Macy’s new chief customer and digital officer. In this role, Magni will... View Details
Keywords: Retail Trade
- 01 Feb 2001
- News
What Makes a Good Leader
Richard P. Chapman Professor of Business Administration Recent book: The Arc of Ambition: Defining the Leadership Journey Chair: Organizational Behavior Unit Intrigued by: "Emotional intelligence. Leaders have the emotional capacity to... View Details
Keywords: Management
- 01 Sep 2023
- News
Solving for Z
which prepares young women to succeed as portfolio managers. And while the foundation is clearly aligned with the goals of increasing diversity and advancing social justice, it also serves Apollo’s strategic goal of diversifying its own... View Details
- 26 Nov 2019
- News
The Ritual Effect
socks in your drawer sideways, just so, like so many toppled snails, can spark joy; why French children aren’t picky eaters; why brands like Starbucks benefit from encouraging their customers to “Take Comfort in Your Rituals”; why a... View Details
Keywords: rituals
- 28 Sep 2023
- News
Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive
mission-driven roles leading teams and partnering with alumni, faculty and staff. “Sarah’s positive energy, collaborative nature, and thoughtful, strategic approach focused on high impact will serve her well in this new role,” says Gold.... View Details
- 01 Jun 2023
- News
Curb Appeal
historically used tonnage per truck, per route, as its principal metric of success, TrashDash gathers data on everything from the nature of customer complaints to the number of hours that garbage sits on the curb. Tisch modeled the system... View Details
- 01 Mar 2024
- News
Unlocking the Power of Community
between customer and brand Fung sees as key to business success in a Web3 world—and more than 4,000 participated in a virtual event during Game 7 of the NBA Eastern Conference finals. Fung herself came to the Web3 space from the fintech... View Details
Keywords: April White
- 20 Oct 2023
- News
Highlights from the Fall 2023 Alumni Board Meeting
a cost of customer acquisition that has more than doubled. In addition to managing those challenges, HBS Online is focused on staying engaged in the market, experimenting with emerging trends like AI, and launching new products. Notable... View Details
- 25 Apr 2024
- News
Origin Stories
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
becoming irrelevant. It explores seven profound “mind leaps” leaders need to make now to transform at the speed of disruption. With illuminating case studies and hard-earned personal wisdom, Dennis helps you create important strategic and... View Details
- 01 Jun 2022
- News
The Exchange: Same Great Price, Now with Fewer Chips
health preferences and tastes. Some customers may prefer smaller portions. Meanwhile, the prices for certain organic foods and things like wild-caught fish seem to be going up in a very transparent way, and people seem less concerned... View Details
- 01 Dec 2023
- News
Case Study: Staking a Claim
Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details