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  • August 2020 (Revised March 2021)
  • Case

Migros Turkey: Scaling Online Operations (A)

By: Antonio Moreno and Gamze Yucaoglu
The case opens in November 2019 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are contemplating what the best fulfillment format and... View Details
Keywords: Retail; Grocery; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Turkey
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  • February 2014
  • Article

Developing a System to Track Meaningful Outcome Measures in Head and Neck Cancer Treatment

By: Ronald S. Walters, Heidi W. Albright, Randal S. Weber, Thomas W. Feeley, Ehab Y. Hanna, Scott B. Cantor, Carol M. Lewis and Thomas W. Burke
The health care industry, including consumers, providers, and payers of health care, recognize the importance of developing meaningful, patient-centered measures. This article describes our experience using an existing electronic medical record largely based on free... View Details
Keywords: Cancer Treatment; Cancer Care In The U.S.; Outcomes Measurement; Health Care and Treatment; Measurement and Metrics; Health Industry; North and Central America
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  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

2011. In the early 2000s, e-commerce was seen as a threat to entire store formats such as grocery, music, and toy stores. But as consumer behavior evolved over the last decade and as supply chains improved,... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

Spring 2018 MIT Sloan Management Review The Store Is Dead—Long Live the Store By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—In this article, we pursue two interconnected themes: the... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

More broadly, I think labels should rethink the essence of a bundle. An album with around 12 songs may be a fine format for some artists, but why would it necessarily fit the majority of musicians? Digital channels give labels great... View Details
Keywords: by Sean Silverthorne; Music
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

quality of the search service offered to consumers is more likely to be degraded (i.e. the probability that consumers find their favorite store in the first round of search is less than 1) when the intermediary derives higher revenues... View Details
Keywords: Martha Lagace
  • 28 Jan 2014
  • First Look

First Look: January 28

contains a selection of 42 foundational articles on the discipline of business history written between 1934 and the present day by scholars based in the United States, Europe, Asia, and Latin America. A wide-ranging editorial introduction describes the View Details
Keywords: Sean Silverthorne
  • 14 Jan 2014
  • First Look

First Look: January 14

Does Planning Regulation Protect Independent Retailers? By: Sadun, Raffaella Abstract—Regulations aimed at curbing the entry of large retail stores have been introduced in many countries to protect independent retailers. Analyzing a... View Details
Keywords: Sean Silverthorne
  • Web

Placement - Doctoral

Placement: Princeton University, Economics Department, Post-doctoral fellow (2020-2022); University College London, Assistant Professor (2022) Dissertation: Essays on Belief Formation and Political Polarization Advisors: Matthew Rabin ,... View Details
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

of $27.3 billion, Richfield, Minnesota-based Best Buy Co., Inc., was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store View Details
Keywords: Sean Silverthorne
  • Web

Marketing - Faculty & Research

unique ad formats and user behavior in a privacy-first environment, TikTok faces both significant opportunities and challenges in scaling its advertising business. The Marketing Science Organization is exploring how to harness TikTok’s... View Details
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

and research applications, yet little is known about their relation to prices in physical stores where most retail transactions occur. I conduct the first large-scale comparison of prices simultaneously collected from the websites and... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

$409.9 billion to $476.2 billion. (Walmart closed 2,214 discount stores or converted them into other formats from 1993 to 2018, with 2,576 supercenters opening during that time.) In addition to increasing... View Details
Keywords: by Julia Hanna; Retail
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

Karthik, David F. Drake, and Douglas Fearing Abstract—Mobile money systems, platforms built and managed by mobile network operators to allow money to be stored as digital currency, have burgeoned in the developing world as a mechanism to... View Details
Keywords: Sean Silverthorne
  • Web

Privacy Notice | About

pages a user has already visited. We may also use cookies or similar technologies to track session information, such as pages visited or duration of visit, which will help us continue to improve our format and content. You may be able to... View Details
  • Web

Policies, Rules & Guidelines | About

following provides guidance on how to format your HBS email signature to meet school guidelines. Event Guideline Policies HBS facilities are for use exclusively by current HBS affiliates (faculty, staff, MBA student groups) for events... View Details
  • 04 Jan 2012
  • First Look

First Look: January 4

accelerate the decline of independents by increasing the attractiveness of smaller in-town store formats for retail chains. The causal impact of planning regulation is estimated using variation in local... View Details
Keywords: Carmen Nobel
  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

specialized nutritional requirements (gluten allergies, vegan, etc.) Serve educated customers who are passionate about food and a healthy lifestyle Well-lit, inviting supermarket store formats with appealing... View Details
  • Web

Business History - Faculty & Research

and Latin America. A wide-ranging editorial introduction describes the formation and evolution of the discipline from its origins at the Harvard Business School in the late 1920s. Over the following century, the editors show that the... View Details
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail